Featured Article

The MOVEit mass hacks hold a valuable lesson for the software industry

It’s time to move it and protect against the next mass hack

Comment

floating skulls with laptop
Image Credits: Bryce Durbin / TechCrunch

The MOVEit mass hacks will likely go down in history as one of the largest and most successful cyberattacks of all time.

By exploiting a vulnerability in Progress Software’s MOVEit managed file transfer service, used by thousands of organizations to securely transfer large amounts of often-sensitive files, hackers were able to inject SQL commands and access customers’ sensitive data. The attack exploited a zero-day vulnerability, which meant Progress was unaware of the flaw and did not have time to patch it in time, leaving its customers largely defenseless.

The Russia-linked Clop ransomware group, which claimed responsibility for the hacks, has been publicly listing alleged victims since June 14. This growing list includes banks, hospitals, hotels, energy giants and more, and is part of an attempt to pressure victims into paying a ransom demand to stop their data from spilling online. In a post this week, Clop said that on August 15, it would leak  the “secrets and data” of all MOVEit victims that refused to negotiate.

This wasn’t Clop’s first mass hack, either; the group has been blamed for similar hacks targeting Fortra and Acellion’s file-transfer tools.

According to Emsisoft’s latest statistics, the MOVEit hack has affected at least 620 known corporates and more than 40 million individuals. Those figures have increased almost daily since the hacks began.

But how high could the numbers go? “It’s impossible to assess at this point,” Brett Callow, a ransomware expert and threat analyst at Emsisoft, told TechCrunch+. “We don’t yet know how many organizations were impacted or what data was compromised.”

Callow pointed out that around a third of the known victims were impacted via third parties, and others were compromised via subcontractors, contractors or vendors. “This complexity means it’s highly likely that some organizations that have been impacted don’t yet know they’ve been impacted,” he said.

While the impact of this hack is unusual because of its scale, the attack isn’t new in terms of its approach. Adversaries have long exploited zero-day flaws, and supply chain attacks have grown prevalent in recent years because one exploit can potentially affect hundreds, if not thousands, of customers.

This means that organizations need to act now to ensure they don’t fall victim to the next mass hack.

Picking up the pieces

For victims of the hacks, it may seem like the damage has already been done and recovery is impossible. But while recovering from an incident like this can take months or years, affected organizations need to act fast to understand not only what types of data were compromised, but also their potential violations of compliance standards or data privacy laws.

Kristina Balaam, a threat intelligence researcher at Lookout, recommends that victims follow Progress’ guidance right away and ensure all MOVEit instances have been updated to the latest versions that have patched the exploitable vulnerabilities. Next, victims need to figure out what data was compromised.

“Taking stock of potentially exposed data can be difficult, especially if an organization lacks visibility into where data lives and which files may contain more sensitive data than others,” said Balaam. “Since many of the victims were in highly regulated industries such as banking, healthcare and government, they need to be able to understand which data could have been compromised for the sake of their standing with industry-level compliance standards.”

Katherine Mansted, executive director of cyber intelligence at CyberCX, said organizations must ensure they are approaching recovery not just as a technical process but as a human one too.

“It involves understanding what’s been stolen and acting to minimize the harm to those affected — customers, employees, supply chain partners and more,” Mansted said. “As with all data breaches, that harm will have a very long tail — months, if not years.”

Whatever an organization’s approach, it is likely to be costly, according to Callow. “The costs will be absolutely massive — forensics, regulatory filings, identity protection, class actions, etc. And the question of who is responsible for picking up the tab will no doubt be one that ends up before the courts,” he said.

What’s next?

An organization can do little to prevent a breach at a third party, particularly when zero-day vulnerabilities are exploited and the vendor doesn’t even know if their product is flawed. But there are a number of security practices that can and should be followed, such as doing regular security audits and risk assessments.

Anna Chung, principal threat analyst at Palo Alto Networks’ Unit 42 threat intelligence team, feels that AI tools could be crucial in helping companies defend against the next mass hack.

“From a tooling perspective, organizations should prioritize effective approaches at scale to better defend themselves,” she said. “First is behavior analysis endpoint protection — AI-empowered technology allows security systems to detect abnormal behaviors and give attackers very limited windows to exploit the victim systems. Second, using powerful tools, like attack surface management and vulnerability monitoring, to understand what attackers can see about your organization.”

Tim Brown, the chief information security officer at SolarWinds, has witnessed firsthand the impact of a high-profile cyberattack. Brown says that to protect against the next mass hack, organizations need to collaborate and share insights. “Our digital adversaries collaborate well; they have no problem sharing,” he told TechCrunch+.

“We need to promote transparent and open information-sharing within the industry to combat sophisticated actors from carrying out cyberattacks,” Brown said. “Private companies and the government must form a two-way partnership and work together.”

Secure-by-design initiatives, such as CISA’s principles that urge product makers to bake in security early in the development process, could play an important role in helping organizations thwart similar attacks in the future.

Callow feels it’s only a matter of time before we see another attack of this scale if we can’t improve security practices. “There’s no easy way for organizations to protect themselves from incidents such as this — zero-days are hard to defend against — or to ensure that incidents like this do not happen in the future,” he said.

“Secure-by-design initiatives will, however, play a critical role, as, ultimately, we need platforms to be more secure than they are today.”

Ransomware is a global problem that needs a global solution

More TechCrunch

In a series of posts on X on Thursday, Paul Graham, the co-founder of startup accelerator Y Combinator, brushed off claims that OpenAI CEO Sam Altman was pressured to resign…

Paul Graham claims Sam Altman wasn’t fired from Y Combinator

In its three-year history, EthonAI has amassed some fairly high-profile customers including Siemens and chocolate-maker Lindt.

AI manufacturing startup funding is on a tear as Switzerland’s EthonAI raises $16.5M

Don’t miss out: TechCrunch Disrupt early-bird pricing ends in 48 hours! The countdown is on! With only 48 hours left, the early-bird pricing for TechCrunch Disrupt 2024 will end on…

Ticktock! 48 hours left to nab your early-bird tickets for Disrupt 2024

Biotech startup Valar Labs has built a tool that accurately predicts certain treatment outcomes, potentially saving precious time for patients.

Valar Labs debuts AI-powered cancer care prediction tool and secures $22M

Archer Aviation is partnering with ride-hailing and parking company Kakao Mobility to bring electric air taxi flights to South Korea starting in 2026, if the company can get its aircraft…

Archer, Kakao Mobility partner to bring electric air taxis to South Korea in 2026

Space startup Basalt Technologies started in a shed behind a Los Angeles dentist’s office, but things have escalated quickly: soon it will try to “hack” a derelict satellite and install…

Basalt plans to “hack” a defunct satellite to install its space-specific OS

As a teen model, Katrin Kaurov became financially independent at a young age. Aleksandra Medina, whom she met at NYU Abu Dhabi, also learned to manage money early on. The…

Former teen model co-created app Frich to help Gen Z be more realistic about finances

Can an AI help you tell your story? That’s the idea behind a startup called Autobiographer, which leverages AI technology to engage users in meaningful conversations about the events in…

Autobiographer’s app uses AI to help you tell your life story

AI-powered summaries of webpages are a feature that you will find in many AI-centric tools these days. The next step for some of these tools is to prepare detailed and…

Perplexity AI’s new feature will turn your searches into shareable pages

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm. What started as a tool to hyper-charge productivity through writing essays and code with short text prompts has evolved…

ChatGPT: Everything you need to know about the AI-powered chatbot

A surge of battery recycling startups have emerged in Europe in a bid to tap into the next big opportunity in the EV market: battery waste.  Among them is Cylib,…

Cylib wants to own EV battery recycling in Europe

Amazon has received approval from the U.S. Federal Aviation Administration (FAA) to fly its delivery drones longer distances, the company announced on Thursday. Amazon says it can now expand its…

Amazon gets FAA approval to expand US drone deliveries

With Plannin, creators can tell their audience about their latest trip, which hotels they liked and post photos of their travels.

Former Priceline execs debut Plannin, a booking platform that uses travel influencers to help plan trips

Amazon is rolling out its AI voice search feature to Alexa, which lets it answer open-ended questions about content.

Amazon is rolling out AI voice search to Fire TV devices

Redpanda has already integrated Benthos into its own service and has made it the core technology of its new Redpanda Connect service.

Redpanda acquires Benthos to expand its end-to-end streaming data platform

It’s a lofty goal to take on legacy payments infrastructure, however, Forward’s model has an advantage by shifting the economics back to SaaS companies.

Fintech startup Forward grabs $16M to take on Stripe, lead future of integrated payments

Fertility remains a pressing concern around the world — birthrates are down in many countries, and infertility rates (that is, the ability to conceive at all) are up. And given…

Rhea reaps $10M more led by Thiel

Microsoft, Meta, Intel, AMD and others have formed a new group to design next-gen interconnects for AI accelerator hardware.

Tech giants form an industry group to help develop next-gen AI chip components

With JioFinance, the Indian tycoon Mukesh Ambani is making his boldest consumer-facing move yet into financial services.

Ambani’s Reliance fires opening salvo in fintech battle, launches JioFinance app

Salespeople live and die by commissions. It’s no surprise, then, that Salesforce paid a premium to buy a platform that simplifies managing commissions.

Filing shows Salesforce paid $419M to buy Spiff in February

YoLa Fresh works with over a thousand retailers across Morocco and records up to $1 million in gross merchandise volume.

YoLa Fresh, a GrubMarket for Morocco, digs up $7M to connect farmers with food sellers

Instagram is expanding the scope of its “Limits” tool specifically for teenagers that would let them restrict unwanted interactions with people.

Instagram now lets teens limit interactions to their ‘Close Friends’ group to combat harassment

Agritech company Iyris helps growers across eleven countries globally increase crop yields, reduce input costs, and extend growing seasons.

Iyris makes fresh produce easier to grow in difficult climates, raises $16M

Exactly.ai says it uses generative AI to help artists retain legal ownership of their art while being able to reproduce their designs faster and at scale.

Exactly.ai secures $4M to help artists use AI to scale up their output

FintechOS competes with other companies such as Ncino, Meridian Link, Abrigo and Backbase.

Romanian startup FintechOS raises $60M to help old banks fight back against neobanks

After two years of preparation and four delays over the past several months due to technical glitches, Indian space startup Agnikul has successfully launched its first sub-orbital test vehicle, powered…

India’s Agnikul launches 3D-printed rocket in sub-orbital test after initial delays

Struggling EV startup Fisker has laid off hundreds of employees in a bid to stay alive, as it continues to search for funding, a buyout or prepare for bankruptcy. Workers…

Fisker cuts hundreds of workers in bid to keep EV startup alive

Chinese EV manufacturers face a new challenge in their pursuit of U.S. customers: a new House bill that would limit or ban the introduction of their connected vehicles. The bill,…

Chinese EV makers, and their connected vehicles, targeted by new House bill

With the release of iOS 18 later this year, Apple may again borrow ideas third-party apps. This time it’s Arc that could be among those affected.

Is Apple planning to ‘sherlock’ Arc?

TechCrunch Disrupt 2024 will be in San Francisco on October 28–30, and we’re already excited! This is the startup world’s main event, and it’s where you’ll find the knowledge, tools…

Meet Visa, Mercury, Artisan, Golub Capital and more at TC Disrupt 2024