Privacy

Stop using Google Analytics, warns Sweden’s privacy watchdog, as it issues over $1M in fines

Comment

Photo illustration of the logo of freemium web analytics service Google Analytics is displayed on a smartphone.
Image Credits: Thomas Trutschel / Getty Images

Sweden’s data protection watchdog has issued a couple of fines in relation to exports of European users’ data via Google Analytics which it found breach the bloc’s privacy rulebook owing to risks posed by U.S. government surveillance. It has also warned other companies against use of Google’s tool.

The fines — just over $1.1 million for Swedish telco Tele2 and less than $30,000 for local online retailer CDON — are notable as they are the first such fines following a raft of strategic privacy complaints targeting Google Analytics (and Facebook Connect) back in August 2020.

The regulator found that so-called supplementary measures applied by Google to European users’ data sent to the U.S. for processing were insufficient to raise the level of protection to the required legal standard. Including Google’s use of IP address truncation (an anonymization measure) as, in the Tele2 case, it said the company did not clarify whether the truncation was performed before or after the transfer of the data to the U.S. so had failed to demonstrate there is “no potential access to the entire IP address before the last octet is truncated”.

The watchdog also found breaches of the bloc’s General Data Protection Regulation (GDPR) rules on transfers to third countries in the case of two other companies’ use of Google Analytics, Coop and Dagens Industries, but did not issue fines in those cases.

“In its audits, IMY [the Swedish DPA] considers that the data transferred to the U.S. via Google’s statistics tool is personal data because the data can be linked with other unique data that is transferred. The authority also concludes that the technical security measures that the companies have taken are not sufficient to ensure a level of protection that essentially corresponds to that guaranteed within the EU/EEA,” the regulator wrote in a statement.

“All four companies have based their decisions on the transfer of personal data via Google Analytics on standard contractual clauses. From IMY’s audits, it appears that none of the companies’ additional technical security measures are sufficient. IMY issues an administrative fine of 12 million SEK against Tele2 and 300,000 SEK against CDON, which has not taken the same extensive protective measures as Coop and Dagens Industri. Tele2 has recently stopped using the statistics tool on its own initiative. IMY orders the other three companies to stop using the tool.”

In the blog post — which is entitled “Companies must stop using Google Analytics” — the regulator added that the four decisions should be treated as guidance,  emphasizing what it couched as wider implications. (Update: Since this article was published the Swedish watchdog has slightly edited the title of its post, which now refers more specifically to the four instances where it has ordered companies to stop using the tool: “Four companies must stop using Google Analytics”.)

Last year a number of European Union DPAs, including the French and Italian watchdogs, warned against use of Google’s analytics tool after finding a number of users to be non-compliant with the bloc’s rules on international data transfers. However other regulators have not issued financial sanctions, according to NGO noyb, which was behind the original complaints — seemingly favoring a softer approach to enforcing the GDPR on users of such a familiar tool despite the same data transfer issue underlying them all.

noyb’s original 101 strategic complaints targeted a variety of websites around Europe using Google Analytics or similar Facebook services in the wake of a landmark ruling by the Court of Justice of the European Union in July 2020 which invalidated an EU-U.S. data transfer deal called Privacy Shield just a few years after striking down its predecessor, Safe Harbor.

The EU and U.S. are in the process of finalizing a third data transfer arrangement, called the EU-U.S. Data Privacy Framework, which is expected to be completed later this month — and will, in the short term at least, lift the legal uncertainty that’s been clouding EU-U.S. data transfers since the CJEU strike downs.

That said, legal challenges to the incoming framework are expected and various European institutions have raised concerns that aspects of the renegotiated arrangement do not go far enough to address the judges’ concerns. So it remains to be seen whether it’ll be third time lucky for a high level solution to the clash between EU privacy rights and U.S. surveillance practices.

In a statement commenting on the Swedish watchdog’s decision to issue the first penalties for unlawful use of Google Analytics noyb’s Marco Blocher, a data protection lawyer, said: “We are very happy about the further clarification by the Swedish DPA. It is also important to see that there are fines — it is the only way to get other companies to comply.

Google was contacted for comment on the DPA’s decisions.

Update: Google sent this statement:

People want the websites they visit to be well designed, easy to use, and respectful of their privacy. Google Analytics helps publishers understand how well their sites and apps are working for their visitors — but not by identifying individuals or tracking them across the web. These organizations, not Google, control what data is collected with these tools, and how it is used. Google helps by providing a range of safeguards, controls and resources for compliance.

France’s privacy watchdog latest to find Google Analytics breaches GDPR

MEPs raise concerns over draft EU-US data transfer deal

More TechCrunch

Tags

Companies are always looking for an edge, and searching for ways to encourage their employees to innovate. One way to do that is by running an internal hackathon around a…

Why companies are turning to internal hackathons

Featured Article

I’m rooting for Melinda French Gates to fix tech’s broken ‘brilliant jerk’ culture

Women in tech still face a shocking level of mistreatment at work. Melinda French Gates is one of the few working to change that.

7 hours ago
I’m rooting for Melinda French Gates to fix tech’s  broken ‘brilliant jerk’ culture

Blue Origin has successfully completed its NS-25 mission, resuming crewed flights for the first time in nearly two years. The mission brought six tourist crew members to the edge of…

Blue Origin successfully launches its first crewed mission since 2022

Creative Artists Agency (CAA), one of the top entertainment and sports talent agencies, is hoping to be at the forefront of AI protection services for celebrities in Hollywood. With many…

Hollywood agency CAA aims to help stars manage their own AI likenesses

Expedia says Rathi Murthy and Sreenivas Rachamadugu, respectively its CTO and senior vice president of core services product & engineering, are no longer employed at the travel booking company. In…

Expedia says two execs dismissed after ‘violation of company policy’

Welcome back to TechCrunch’s Week in Review. This week had two major events from OpenAI and Google. OpenAI’s spring update event saw the reveal of its new model, GPT-4o, which…

OpenAI and Google lay out their competing AI visions

When Jeffrey Wang posted to X asking if anyone wanted to go in on an order of fancy-but-affordable office nap pods, he didn’t expect the post to go viral.

With AI startups booming, nap pods and Silicon Valley hustle culture are back

OpenAI’s Superalignment team, responsible for developing ways to govern and steer “superintelligent” AI systems, was promised 20% of the company’s compute resources, according to a person from that team. But…

OpenAI created a team to control ‘superintelligent’ AI — then let it wither, source says

A new crop of early-stage startups — along with some recent VC investments — illustrates a niche emerging in the autonomous vehicle technology sector. Unlike the companies bringing robotaxis to…

VCs and the military are fueling self-driving startups that don’t need roads

When the founders of Sagetap, Sahil Khanna and Kevin Hughes, started working at early-stage enterprise software startups, they were surprised to find that the companies they worked at were trying…

Deal Dive: Sagetap looks to bring enterprise software sales into the 21st century

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI moves away from safety

After Apple loosened its App Store guidelines to permit game emulators, the retro game emulator Delta — an app 10 years in the making — hit the top of the…

Adobe comes after indie game emulator Delta for copying its logo

Meta is once again taking on its competitors by developing a feature that borrows concepts from others — in this case, BeReal and Snapchat. The company is developing a feature…

Meta’s latest experiment borrows from BeReal’s and Snapchat’s core ideas

Welcome to Startups Weekly! We’ve been drowning in AI news this week, with Google’s I/O setting the pace. And Elon Musk rages against the machine.

Startups Weekly: It’s the dawning of the age of AI — plus,  Musk is raging against the machine

IndieBio’s Bay Area incubator is about to debut its 15th cohort of biotech startups. We took special note of a few, which were making some major, bordering on ludicrous, claims…

IndieBio’s SF incubator lineup is making some wild biotech promises

YouTube TV has announced that its multiview feature for watching four streams at once is now available on Android phones and tablets. The Android launch comes two months after YouTube…

YouTube TV’s ‘multiview’ feature is now available on Android phones and tablets

Featured Article

Two Santa Cruz students uncover security bug that could let millions do their laundry for free

CSC ServiceWorks provides laundry machines to thousands of residential homes and universities, but the company ignored requests to fix a security bug.

2 days ago
Two Santa Cruz students uncover security bug that could let millions do their laundry for free

TechCrunch Disrupt 2024 is just around the corner, and the buzz is palpable. But what if we told you there’s a chance for you to not just attend, but also…

Harness the TechCrunch Effect: Host a Side Event at Disrupt 2024

Decks are all about telling a compelling story and Goodcarbon does a good job on that front. But there’s important information missing too.

Pitch Deck Teardown: Goodcarbon’s $5.5M seed deck

Slack is making it difficult for its customers if they want the company to stop using its data for model training.

Slack under attack over sneaky AI training policy

A Texas-based company that provides health insurance and benefit plans disclosed a data breach affecting almost 2.5 million people, some of whom had their Social Security number stolen. WebTPA said…

Healthcare company WebTPA discloses breach affecting 2.5 million people

Featured Article

Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Microsoft won’t be facing antitrust scrutiny in the U.K. over its recent investment into French AI startup Mistral AI.

2 days ago
Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Ember has partnered with HSBC in the U.K. so that the bank’s business customers can access Ember’s services from their online accounts.

Embedded finance is still trendy as accounting automation startup Ember partners with HSBC UK

Kudos uses AI to figure out consumer spending habits so it can then provide more personalized financial advice, like maximizing rewards and utilizing credit effectively.

Kudos lands $10M for an AI smart wallet that picks the best credit card for purchases

The EU’s warning comes after Microsoft failed to respond to a legally binding request for information that focused on its generative AI tools.

EU warns Microsoft it could be fined billions over missing GenAI risk info

The prospects for troubled banking-as-a-service startup Synapse have gone from bad to worse this week after a United States Trustee filed an emergency motion on Wednesday.  The trustee is asking…

A US Trustee wants troubled fintech Synapse to be liquidated via Chapter 7 bankruptcy, cites ‘gross mismanagement’

U.K.-based Seraphim Space is spinning up its 13th accelerator program, with nine participating companies working on a range of tech from propulsion to in-space manufacturing and space situational awareness. The…

Seraphim’s latest space accelerator welcomes nine companies

OpenAI has reached a deal with Reddit to use the social news site’s data for training AI models. In a blog post on OpenAI’s press relations site, the company said…

OpenAI inks deal to train AI on Reddit data

X users will now be able to discover posts from new Communities that are trending directly from an Explore tab within the section.

X pushes more users to Communities

For Mark Zuckerberg’s 40th birthday, his wife got him a photoshoot. Zuckerberg gives the camera a sly smile as he sits amid a carefully crafted re-creation of his childhood bedroom.…

Mark Zuckerberg’s makeover: Midlife crisis or carefully crafted rebrand?