Applications Engineer III-MS Endpoint/Intune

Orrick currently has an excellent opportunity for an Applications Engineer III in the Global Operations & Innovation Center ("GOIC") in our Wheeling, WV office preferably and consideration given for 100% remote US locations.

Responsibilities:

The Applications Engineer is an exciting and impactful position having a focus on provisioning Windows endpoints, developing images and deploying applications leveraging tools such as Microsoft Endpoint Configuration Manager and Intune and playing a leadership role in managing a select number of enterprise applications. The engineer will be responsible for providing technical support in all aspects of design/customization, implementation/deployment and maintenance for select firm applications. This includes providing third level support for applications.

• Provisioning Windows endpoints and deploying applications leveraging best practices to optimize system performance.
• Work with other IT teams and application sponsors in application initiatives.
• Manage the planning, design, documentation, configuration and implementation of a defined set of applications.
• Manage the entire application life cycle including actively monitoring for application patches, service packs and upgrades.
• Stay abreast of new technologies and trends and bring forward relevant ideas and enhancements to improve endpoint performance and user experience.
• Participate in the On-Call support rotation of the Applications Team. This will require learning Orrick’s core application suite.
• Help to plan and implement systems and services particularly in the areas of desktop hardware, design and performance that differentiate Orrick from other law firms and keep us on the leading edge of technology.
• Assist in the support of any firm application when called upon to do so.
• At least 5 years’ experience and expert level knowledge of Microsoft System Center Configuration Manager including creating/deploying applications, task sequences and system configuration.
• Excellent written and oral communication skills. Ability to communicate with technical and non-technical staff.

Qualifications:

• Bachelor’s degree in Computer Science or a related area from an accredited college or university or equivalent work experience.
• At least 3 years’ experience with Microsoft Endpoint Configuration Manager and Intune including a successful deployment of Autopilot to production computers strongly preferred.
• Expert level experience with PowerShell scripting.
• Expert level experience with Windows Operating systems including Windows 11.
• Knowledge of laptop and desktop hardware.
• In-depth knowledge of Microsoft Office products and Microsoft 365 offerings.
• Experience implementing, leveraging and supporting Microsoft 365 a plus.
• Expertise in Active Directory and Azure Active Directory.
• Mac experience a plus.
• Experience working with and trouble-shooting remote access platforms such as Cisco AnyConnect and Zscaler or similar solutions from a client perspective.
• Strong understanding of networking and server operating systems.
• Expertise in Active Directory.
• Solid database understanding a big plus
• Experience leading or working on significant IT projects.
• Experience in either the legal or professional services industries preferred.
• Very strong customer service orientation required.
• Strong organizational skills required.
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities required.
• Ability to work both independently and in a team-oriented, collaborative environment is required.

Who is Orrick? Orrick is a global law firm focused on serving the technology & innovation, energy & infrastructure and finance sectors. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets worldwide. We are recognized worldwide for delivering the highest-quality legal advice through our diverse teams and for our culture of innovation and collaboration. Financial Times selected Orrick as the Most Digital Firm of 2020, and in the past five years, the Most Innovative Law Firm of the Year three times and runner-up twice. For the eighth year in a row, Fortune named Orrick to its 2023 list of the 100 Best Companies to Work For. Learn more about our awesome employee experience here: Fortune 100 Great Place To Work certified company*.

Orrick is committed to providing a comprehensive, thoughtful total compensation package to our attorneys and staff, wherever they work.

The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, relevant experience, primary work location, market data, and internal equity. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life insurances; robust mental well-being benefits; child, family, elder, and pet care benefits; short- and long-term disability benefits; a health savings account (w/applicable medical plan), flexible spending accounts, long-term care insurance, and a 401K program. Eligible employees will receive compensated time off through either a Paid Time Off or Flexible Time Off program (depending on position), generous Parental leave benefits, and paid holidays.

Please use the following link to access information in compliance with wage transparency requirements in applicable locations: https://www.orrick.com/en/Careers/141REM

Please visit www.orrick.com for more information about the firm.

What you need to know: Successful applicants will be required to provide proof of being fully vaccinated against COVID-19 prior to the commencement of employment. Applicants who wish to apply for a medical, religious accommodation or any other accommodation required under applicable law can do so later in the process (accommodations are not guaranteed and are decided on a case-by-case basis).

We are an Equal Opportunity Employer.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.