Infrastructure Systems Engineer

Infrastructure Systems Engineer

MiraCosta College

For full details and to apply, go to https://jobs.miracosta.edu/postings/3328

Type of Assignment: Full Time

Assignment Category: Regular Position

Position Details:

One regular, full-time, overtime exempt position, 40 hours per week, 12 months per year on the Oceanside campus. The work schedule will be Monday through Friday, 8:00 am - 4:30 pm, with some flexibility with regard to start time. Remote work is available for up to 4 days each week, beginning during the probationary period. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

Remote Work:
MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis.

IMPORTANT: MiraCosta College requires that all employees be fully vaccinated against COVID-19 in order to promote a safe and healthful workplace for employees and to promote the health and safety of our campus community. Unvaccinated employees are at greater risk of contracting COVID-19 and developing severe diseases. This causes greater risk to their personal health and unnecessary disruption to the college community that depends on college programs and services. As of August 23, 2021, all employees must submit proof of vaccination or request and receive approval for a medical or religious exemption prior to their start date. For more information, please visit https://www.miracosta.edu/covid/covid-vaccination-requirements.html.

Salary Range: 40

Compensation: Annual Compensation: $113,890 or $120,116 (step 1 or 2)
Total Annual Compensation: $166,584 or $174,389 (step 1 or 2)

Annual compensation is based on salary range 40, step 1 or 2 on the 2022-2023 classified salary schedule. Initial step placement will be determined based on directly related experience, with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

Total annual compensation includes annual salary, the district’s average annual health and welfare benefit cost, and the district’s retirement contributions (CalPERS).

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.

Benefits:

MiraCosta College offers an array of benefits to eligible employees.

• The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents
• $100,000 life insurance policy
• Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
• Vacation, sick leave, and up to 18 paid holidays
• State pension system retirement benefits (CalPERS)
• Free and confidential employee assistance program
• Wellness Program
• Participation in the District’s Early Retirement Program
• Professional Development Opportunities
• Tuition fee reimbursement
• Childcare Facility (Oceanside Campus)

Position Term in Months: 12

Application Procedure:

In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/docs/default-source/leaflets/cl635.pdf. Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) proof of being fully vaccinated* for COVID-19 or requesting and receiving approval for a medical or religious exemption; 2) successful completion of a pre-placement physical exam at district expense; 3) submission of a current tuberculosis test clearance; 4) proof of eligibility to work in the United States; 5) fingerprint clearance; and 6) approval by the Board of Trustees.

*Individuals are considered fully vaccinated against COVID-19 two weeks or more after they have received the second dose in a 2-dose series (e.g. Pfizer-BioNTech or Moderna), or two weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J/Janssen]).

Retired STRS members are not eligible for this position.

Basic Function:

Under general direction, serve as a technical architect, engineer, designer, and administrator for the college’s core infrastructure services residing on-prem and cloud with an emphasis on Microsoft Active Directory, Azure AD, MFA, Palo Alto, Cisco, and Microsoft 365 operations including design, testing, deployment, integration, monitoring, management and security; ensure the stability, integrity and efficiency of the information systems infrastructure that supports the district’s information technology (IT) environment; and perform related duties as assigned.

Distinguishing Characteristics:

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Architect, engineer, design, implement and manage the district’s infrastructure and systems encompassing virtual, physical and cloud computing, storage, networks and applications in highly available multi-site data centers; ensure secure, highly reliable delivery of services on a 24/7/365 basis to meet business requirements; ensure the core infrastructure is robust, scalable and efficient in supporting district applications and support services and is in accordance with industry standards and best practices.

2. Participate in the planning, design, implementation and support of a variety of complex application and infrastructure-related projects and upgrades in such areas as server hard-ware and storage systems, server virtualization, cloud distributed applications, Active Directory Domain Services, email services and disaster-recovery solutions.

3. Identify the impact of changes in systems and applications on enterprise infrastructure operations; assess and resolve complex systems engineering and administration issues; determine potential solutions to resolve and prevent service interruptions; implement and follow policies and procedures for change and incident management; document technical problems, resolutions and processes.

4. Anticipate, identify, research, troubleshoot and resolve complex and often ambiguous system hardware, software and systems integration problems; install and test operating system patches, releases, upgrades and fixes; engage outside support when needed.

5. Architect, install and maintain PeopleSoft server systems; maintain database, application and Web servers; perform Linux, Windows and other server administrator functions.

6. Engineer, design, deploy and monitor network and system security systems and procedures and disaster recovery solutions; define, identify and mitigate potential vulnerabilities; maintain various firewall/access lists; analyze and modify or install new security rules, policies and protocols; monitor and maintain replications and backup systems to meet industry standards.

7. Assess system capacity issues, evaluate software and other alternatives and recommend system upgrades or replacements.

8. Conduct research on emerging products, services, protocols and standards in support of systems engineering and management; test and evaluate new technologies and provide recommendations for implementing new IT solutions and/or services.

9. Participate in the development and implementation of district-wide technical strategies and initiatives for the data center environment, including adoption of new tools and procedures; participate in strategic planning for Network and Data Center functions.

10. Implement and monitor enterprise disaster-recovery standards, including audit and legal requirements, risk analysis, recovery strategies, and the setup and maintenance of fault-tolerant hardware and data backup systems.

11. Provide on-call support for system hardware and computing infrastructure as assigned.

Other Duties:

1. Serve as Tier III escalation point for varied infrastructure and application problems; provide technical guidance to staff and others to resolve issues; develop and maintain technical documentation.

2. Perform computer forensics responsibilities based on subpoenas, requests for public records and administration requests; extract and retrieve data from various systems as directed; provide copies for legal requests.

3. Maintain up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.

4. Participate in/on a variety of committees, meetings, trainings, seminars and/or other related groups in order to receive and/or convey information.

5. Perform related duties as assigned.

Knowledge Of:

1. Development of infrastructure strategy and IT operational policies and standards.

2. Advanced operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems.

3. Enterprise physical and virtual data center infrastructure.

4. Data storage technology principles, practices, hardware, components and software including cloud and virtual technologies.

5. Network architectures and theory and principles of network design and integration and principles, practices, tools and techniques of network administration and maintenance.

6. Security technologies such as firewalls, intrusion detection and intrusion prevention.

7. Typical enterprise operating systems such as UNIX, Linux and Windows,

8. Enterprise directory services.

9. Typical enterprise business applications used in California community colleges.

10. Principles and practices of data communications design.

11. Principles and concepts of establishing and documenting baseline systems performance.

12. Principles and practices of disaster-recovery design and planning, including audit and legal requirements, risk analysis and recovery strategies.

13. Methods used in the installation, configuration and trouble-shooting of software applications and peripheral equipment; applicable scripting and programming languages.

14. Workflow applications.

15. Principles and practices of business communication.

16. Principles, practices, methods and techniques of project management as they apply to
information technology projects.

17. Pertinent federal, state and local codes, laws and regulations.

18. College organization, functions, rules, policies and procedures applicable to assigned areas of
responsibility.

19. Safety policies and safe work practices applicable to the work.

20. Written and oral communication skills including correct English usage, grammar, spelling, punctuation and vocabulary.

Ability To:

1. Perform complex systems administration in a multi-platform and operating systems environment, independently and with a high degree of understanding of interoperating and integration issues.

2. Research, comprehend and develop conceptual frameworks to apply state-of-the-art technologies to the design and management of the district’s infrastructure systems.

3. Analyze and interpret data and statistics to identify trends, change impact, perform, usage and growth potential.

4. Understand and define internal business processes relevant to assigned area of responsibility and gather project information from external business and teams.

5. Establish and maintain project schedules and balance responsibilities for multiple activities to ensure timely, high quality results.

6. Organize, set priorities and take initiative on multiple assignments within area of responsibility.

7. Research, analyze and apply difficult concepts in complex technical literature relevant to assigned area of responsibility.

8. Perform advances systems troubleshooting and tuning to resolve complex systems management, communication and interoperating problems.

9. Prepare clear, concise and accurate proposals, reports, documentation and other written materials.

10. Exercise sound independent judgment within general policy guidelines.

11. Interpret and apply applicable federal, state and local laws, codes, regulations and administrative policies and procedures.

12. Communicate effectively, both orally and in writing.

13. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

14. Establish and maintain effective working relationships with all those encountered in the course of work.

Education & Experience:

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from an accredited four-year college or university with major coursework in computer science, information systems or a related field, and at least five (5) years of progressively responsible experience in the design, development, implementation, troubleshooting and maintenance of enterprise infrastructure systems and technologies; or an equivalent combination of training and experience.

NOTE: For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:

Licenses & Other Requirements:

A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.

Physical Effort:

The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate physical labor including frequent standing, walking, bending or stooping; occasional to frequent lifting, carrying, pulling and/or pushing of objects weighing up to 50 pounds; ability to work at a computer including repetitive use of a computer keyboard, mouse or other control devices; ability to travel and/or drive to a variety of locations on and off campus as needed to conduct district business.

Emotional Effort:

Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, ongoing basis; ability to concentrate on detailed tasks for extended periods and/or intermittently while attending to other responsibilities; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions:

Primarily indoor office and data center environments; subject to occasionally working outside during inclement weather, in confined and/or awkwardly configured, poorly-lighted work areas, around high voltage and electrical panels. Exposure to computer operation noise; subject to frequent interruptions by individuals in person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion. May work at any college location during day and/or evening hours with occasional holidays and/or weekends on an as-needed basis. Occasional local travel may be requested.

Posting Number: S22/23037P

Human Resources Contact Information: [email protected] or 760.795.6854

Job Close Date:

Open Until Filled: Yes

First Screening Date: Applications received by the first screening date, Thursday, February 16, 2023 will be given first consideration. Applications will continue to be accepted until the position is filled.

Diversity, Equity & Inclusion

MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community.MiraCosta College’s Mission, Vision, Commitment, and Institutional Values & Goals – https://www.miracosta.edu/office-of-the-president/docs/mcc_missionstatement.pdf

About MiraCosta College

MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf

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