Transportation

Uber’s food delivery platform agrees to pay severance to couriers let go ahead of Spain’s Riders law

Comment

Uber Eats bike courier
Image Credits: Jakub Porzycki/NurPhoto / Getty Images

Uber’s delivery business in Spain has settled with local labor unions which were challenging its dismissal of more than 4,000 riders in August last year ahead of a labor law reform coming into force. The company acknowledged that the couriers were collectively dismissed in violation of local labor laws — agreeing to pay severance equivalent to 45 days’ salary per year worked (via Reuters).

In a statement emailed to TechCrunch, an Uber spokesperson said:

This agreement with worker unions in Spain aims at compensating couriers who were not able to access our app following the introduction of the Rider Law in 2021. We have since then launched a new model in full compliance with the new local regulatory framework and remain open to dialogue with all relevant parties to continue to improve independent work for all.

The ‘Riders law,’ as the 2021 Spanish labour law reform is known, was aimed at platforms perceived to be falsely classifying delivery couriers as self-employed — introducing a presumption of employment for those providing such services through digital platforms.

Uber’s decision to let go of thousands of couriers ahead of this change in their employment status was dubbed a de facto collective dismissal by unions FeSMC-UGT and CCOO-Servicios — who challenged its action before the National Court. The court initially dismissed the challenge but in a ruling in July the Supreme Court revoked the lower court’s decision, deciding that the unions could challenge the dismissal and triggering a retrial.

Uber appears to have settled to avoid this, as the retrial in the National Court was scheduled for today.

The unions said 4,404 couriers who were dismissed by Uber last year should receive compensation under the settlement.

“This is a historic agreement,” they write in a press release (which we’ve translated from Spanish). “For the first time a collective dismissal of delivery people has been recognized in court and guarantees the collection of compensation for each of those affected, in amounts that are better than those established in law.”

Delivery workers who are affected by the settlement should receive an email from Uber’s local delivery firm, which is called Portier Eats Spain, informing them of the agreement and the amount of compensation they should receive, per the unions.

In order to claim compensation due they need to reply within a month of receipt of the message, accepting the compensation and confirming their bank details for transferring the payment — which should be remitted within four months.

Affected couriers who no longer have access to the email address they previously used to communicate with Portier Eats Spain are instructed to contact FeSMC-UGT immediately by email — at plataformasdigitales@fesmcugt.org — in order for the union to manage the payment of their compensation.

Change of compliance gear

While Uber has agreed to recognize and pay out for a collective dismissal, it has not recognized the former couriers as employees — and has recently changed how it responds to Spain’s Riders law.

An Uber spokesperson told us the company now operates two different models in Spain — one of which entails working with third-party fleet partners who employ couriers directly. But it has also, since September, launched a tweaked model which enables couriers to remain independent (i.e., self-employed) without — it claims –breaching the Riders law.

“Our new model allows couriers who want to remain independent to deliver in compliance with Spain’s labor regulations. This model involves structural changes to further enhance couriers’ control over their experience with the app, including the ability to set their own fares,” its spokesperson said.

Delivery platforms in Spain responded in a variety of ways to the change in the labor law last year — including pulling out of the market altogether (in the case of Deliveroo). Others claimed to have adapted their models, such as homegrown rival Glovo, which claimed it would take on some riders as staff but does not appear to have employed the vast majority of its couriers.

That led to some tension with Uber — which earlier this year penned an open letter accusing Glovo of flouting the labor reform and complaining it was unable to contract enough couriers to secure its service because so many were opting for ongoing ‘self-employment’ with Glovo.

Fast-forward a few months and Uber has reworked its playbook to steer closer to Glovo’s.

That may not be the soundest compliance strategy, however, as the latter continues to face regulatory bumps on home turf — such as a $78 million penalty it was hit with in September for employment law breaches attached to its employment classification of riders.

The company claimed that sanction pre-dated the entry into force of the Riders law but fresh challenges to its tweaked model — and to Uber’s — are all but certain.

Zooming out, last year, European Union lawmakers proposed a bloc-wide reform aimed at improving conditions for workers on gig economy platforms — proposing legislation to bring in a rebuttable presumption of employment across EU Member States with the goal of enforcing minimum standards in areas like pay, conditions and social protections.

However the file — and the proposed legal presumption of employment for platform workers — has proved divisive, as Euractive reported recently, with divisions emerging between national delegations and no compromise position yet adopted by the Council.

This report was updated with a correction: Uber has not acknowledged the former couriers as staff, as we originally reported — rather its settlement with the unions acknowledges a collective dismissal of the couriers in violation of Spanish law

Europe lays out a plan to flip the odds on gig economy exploitation

Glovo fined $78M for labor breaches in Spain

More TechCrunch

The Kia EV3 — the new all-electric compact SUV revealed Thursday — illustrates a growing appetite among global automakers to bring generative AI into their vehicles.  The automaker said the…

The new Kia EV3 will have an AI assistant with ChatGPT DNA

Bing, Microsoft’s search engine, isn’t working properly right now. At first, we noticed it wasn’t possible to perform a web search at all. Now it seems search results are loading…

Bing’s API is down, taking Microsoft Copilot, DuckDuckGo and ChatGPT’s web search feature down too

If you thought autonomous driving was just for cars, think again. The so-called ‘autonomous navigation’ market — where ships steer themselves guided by AI, resulting in fuel and time savings…

Autonomous shipping startup Orca AI tops up with $23M led by OCV Partners and MizMaa Ventures

The best known mycoprotein is probably Quorn, a meat substitute that’s fast approaching its 40th birthday. But Finnish biotech startup Enifer is cooking up something even older: Its proprietary single-cell…

Meet the Finnish biotech startup bringing a long lost mycoprotein to your plate

Silo, a Bay Area food supply chain startup, has hit a rough patch. TechCrunch has learned that the company on Tuesday laid off roughly 30% of its staff, or north…

Food supply chain software maker Silo lays off ~30% of staff amid M&A discussions

Featured Article

Meta’s new AI council is composed entirely of white men

Meanwhile, women and people of color are disproportionately impacted by irresponsible AI.

13 hours ago
Meta’s new AI council is composed entirely of white men

If you’ve ever wanted to apply to Y Combinator, here’s some inside scoop on how the iconic accelerator goes about choosing companies.

Garry Tan has revealed his ‘secret sauce’ for getting into Y Combinator

Indian ride-hailing startup BluSmart has started operating in Dubai, TechCrunch has exclusively learned and confirmed with its executive. The move to Dubai, which has been rumored for months, could help…

India’s BluSmart is testing its ride-hailing service in Dubai

Under the envisioned framework, both candidate and issue ads would be required to include an on-air and filed disclosure that AI-generated content was used.

FCC proposes all AI-generated content in political ads must be disclosed

Want to make a founder’s day, week, month, and possibly career? Refer them to Startup Battlefield 200 at Disrupt 2024! Applications close June 10 at 11:59 p.m. PT. TechCrunch’s Startup…

Refer a founder to Startup Battlefield 200 at Disrupt 2024

Social networking startup and X competitor Bluesky is officially launching DMs (direct messages), the company announced on Wednesday. Later, Bluesky plans to “fully support end-to-end encrypted messaging down the line,”…

Bluesky now has DMs

The perception in Silicon Valley is that every investor would love to be in business with Peter Thiel. But the venture capital fundraising environment has become so difficult that even…

Peter Thiel-founded Valar Ventures raised a $300 million fund, half the size of its last one

Featured Article

Spyware found on US hotel check-in computers

Several hotel check-in computers are running a remote access app, which is leaking screenshots of guest information to the internet.

16 hours ago
Spyware found on US hotel check-in computers

Gavet has had a rocky tenure at Techstars and her leadership was the subject of much controversy.

Techstars CEO Maëlle Gavet is out

The struggle isn’t universal, however.

Connected fitness is adrift post-pandemic

Featured Article

A comprehensive list of 2024 tech layoffs

The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to independent layoffs tracker Layoffs.fyi. Companies like Tesla, Amazon, Google, TikTok, Snap and Microsoft have conducted sizable layoffs in the first months of 2024. Smaller-sized…

18 hours ago
A comprehensive list of 2024 tech layoffs

HoundDog actually looks at the code a developer is writing, using both traditional pattern matching and large language models to find potential issues.

HoundDog.ai helps developers prevent personal information from leaking

The changes are designed to enhance the consumer experience of using Google Pay and make it a more competitive option against other payment methods.

Google Pay will now display card perks, BNPL options and more

Few figures in the tech industry have earned the storied reputation of Vinod Khosla, founder and partner at Khosla Ventures. For over 40 years, he has been at the center…

Vinod Khosla is coming to Disrupt to discuss how AI might change the future

AI has already started replacing voice agents’ jobs. Now, companies are exploring ways to replace the existing computer-generated voice models with synthetic versions of human voices. Truecaller, the widely known…

Truecaller partners with Microsoft to let its AI respond to calls in your own voice

Meta is updating its Ray-Ban smart glasses with new hands-free functionality, the company announced on Wednesday. Most notably, users can now share an image from their smart glasses directly to…

Meta’s Ray-Ban smart glasses now let you share images directly to your Instagram Story

Spotify launched its own font, the company announced on Wednesday. The music streaming service hopes that its new typeface, “Spotify Mix,” will help Spotify distinguish its own unique visual identity. …

Why Spotify is launching its own font, Spotify Mix

In 2008, Marty Kagan, who’d previously worked at Cisco and Akamai, co-founded Cedexis, a (now-Cisco-owned) firm developing observability tech for content delivery networks. Fellow Cisco veteran Hasan Alayli joined Kagan…

Hydrolix seeks to make storing log data faster and cheaper

A dodgy email containing a link that looks “legit” but is actually malicious remains one of the most dangerous, yet successful, tricks in a cybercriminal’s handbook. Now, an AI startup…

Bolster, creator of the CheckPhish phishing tracker, raises $14M led by Microsoft’s M12

If you’ve been looking forward to seeing Boeing’s Starliner capsule carry two astronauts to the International Space Station for the first time, you’ll have to wait a bit longer. The…

Boeing, NASA indefinitely delay crewed Starliner launch

TikTok is the latest tech company to incorporate generative AI into its ads business, as the company announced on Tuesday that it’s launching a new “TikTok Symphony” AI suite for…

TikTok turns to generative AI to boost its ads business

Gone are the days when space and defense were considered fundamentally antithetical to venture investment. Now, the country’s largest venture capital firms are throwing larger portions of their money behind…

Space VC closes $20M Fund II to back frontier tech founders from day zero

These days every company is trying to figure out if their large language models are compliant with whichever rules they deem important, and with legal or regulatory requirements. If you’re…

Patronus AI is off to a magical start as LLM governance tool gains traction

Link-in-bio startup Linktree has crossed 50 million users and is rolling out the beta of its social commerce program.

Linktree surpasses 50M users, rolls out its social commerce program to more creators