Manager of Transportation Technologies & Communications

Interested candidates must apply to the Manager of Transportation Technologies & Communications posting by visiting careers.paturnpike.com by December 21, 2022.

*This position may report to one of the Pennsylvania Turnpike Commission's offices: Turnpike Industrial Park Building (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:

• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days

*Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.

Job Purpose and Summary

This position is responsible for managing professional and technical staff in the design, development, implementation, operation and maintenance of the communication systems infrastructure for the Pennsylvania Turnpike Commission (PTC). Work includes responsibility for phone services, radio systems, intelligent transportation system (ITS) devices and data networks running on fiber, microwave, hard-wired and cloud circuit infrastructure. Work is performed with considerable independence and reviewed for attainment of program goals and overall performance. Supervision is exercised over subordinate supervisors engaged in transportation technology and communication systems.

Essential Functions & Responsibilities

• Manages, plans and organizes Transportation Technologies and Communications Systems operations and internal/external staff functions including supervisions, performance management, delegation of work assignments and review of work product.
• Manages the PTC’s communication infrastructure. Reviews and approves communication infrastructure design options. Oversees the work performed, ensures funds are properly allocated and reports project status to management.
• Reviews and approves the design of the next-generation communications infrastructure. Ensures enhancements are funded within the organizational Capital Plan.
• Reviews and approves communications systems design and performance criteria. Ensures adherence to applicable federal, state, local and industry codes, regulations and standards relating to acceptable performance and safety. Ensures compliance with Federal Communications Commission (FCC) and Public Utility Commission (PUC) regulations, as well as PTC policies and procedures.
• Reviews and approves short/long-range strategic plans and the operational/capital budgets for technology communications infrastructure.
• Reviews and approves requests for proposals (RFPs) for communication related services and systems. Evaluates proposals and makes recommendations. Oversees and monitors contract performance. Ensures design specifications and statements of work (SOWs) are followed ensuring the efficient and cost-effective delivery of communication technology services.
• Coordinates with various departments and external agencies to ensure appropriateness, acceptance, and success of technology improvements. Works closely with the Pennsylvania State Police (PSP) to ensure interoperability of communication systems (i.e., microwave, land mobile radio (LMR), etc.).
• Oversees the administration of changes to ensure they are accurately reflected and communicated through the Change Review Board.
• Maintains relationships with key vendors. Ensures they meet performance expectations and maintain good working relationships with internal staff.
• Provides technical assistance, guidance, and support in a variety of areas when complex issues are escalated.
• Uses situational awareness to anticipate and prevent accidents.
• Performs related duties as assigned.
  

Qualifications

Education and Licenses

• Bachelor’s degree in information technology, electrical engineering, or related field. Equivalent combination of education and/or experience may be accepted.
• Possession of a valid driver’s license. Must obtain and maintain a PA driver’s license within six (6) months of employment.

Minimum Experience

• Eight (8) years of experience in the data communications field. Equivalent combination of education and/or experience may be accepted.
• Five (5) of the years of experience must be in a supervisory capacity.

Competencies

Customer Service

Decision Making and Independent Judgment

Research Skills

Analytical Thinking

Time Management

Project Management

Attention to Detail

Leadership

Developing Others

Strategic Thinking/Planning

Physical Demands and Work Environment

Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting and comfortable temperature. Occasionally exposed to equipment rooms which can be noisy, crowded, dirty and significantly cooler when compared to the office environment. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.