Featured Article

Robinhood banks on retirement to slow user attrition

Fintech says its will offer a 1% match on every eligible dollar contributed to its IRAs

Comment

Robinhood banks on retirement to slow user attrition
Image Credits: Robinhood

Retail trading app Robinhood is entering the retirement game.

The Menlo Park, California-based company today launched a waitlist for its new offering, Robinhood Retirement, which it describes as the “first and only” individual retirement account (IRA) with a 1% match on every eligible dollar contributed.

The move is a big bet on the part of the fintech giant that the traditional 9-to-5 employee is no longer the norm. It is targeting gig workers and contractors, for example, who have historically found it challenging to save for retirement without the benefit of a full-time job and access to an employer-sponsored plan.

In an interview with TechCrunch, CEO and co-founder Vladimir “Vlad” Tenev said Robinhood is addressing the current trend away from a single employer model:

There are a lot of people who are contractors or who are working multiple jobs that don’t have access to a traditional safety net pension plan or 401(k)s with a match. Employer-sponsored 401(k)s are a really huge force behind getting people to save for retirement. But not everyone is privileged enough to be eligible for one – either they don’t have full-time employment or if the day, their employer is too small or doesn’t offer a match…We’re building this for them.

The company has “been thinking about what a retirement product could be for Robinhood for a while,” Tenev added, saying the new offering is representative of the company’s focus on expanding products “to meet customers at every stage of their financial journey.” Earlier this year, for example, it also rolled out stock lending and a cash card.

The retail investment behemoth’s plan to diversify isn’t shocking, considering the turbulent year it has had in terms of both its stock and the company’s performance. (It was also previewed earlier this year.)

In early August, Robinhood slashed 23% of its workforce just three months after it cut 9% of full-time staff  in two rounds of layoffs that were believed to have impacted some 1,000 workers. Also in early August, Robinhood was slapped with a $30 million fine by a New York financial regulator, specifically on its cryptocurrency trading arm.

Robinhood’s stock price has been volatile over the past year, as well. Shares closed down 3.2% at $9.67 on December 5, down from a 52-week high of $23.74.

To get the product up and running as soon as possible, Robinhood is inviting anyone with an existing Robinhood account or who is eligible to create a Robinhood account — meaning they are 18 and over and meet other standard criteria — to join the waitlist. (Waitlisting users is a move that Robinhood has used numerous times, including with its crypto product, to both build buzz and ensure a smoother experience for users as they are moved past the figurative velvet rope.)

Robinhood doesn’t charge any fees to maintain an account and says the retirement accounts will have “zero commissions or account minimums,” but that “other fees may apply (referring to any current fees in the company’s fee schedule).

Users will have one login to access both their primary investing and retirement accounts.

Historically, Robinhood has been the target of lawsuits and criticism that it wasn’t doing enough to educate its client base about what they were doing with their money. To head off similar criticism with this new product, the company is taking early steps to provide what Tenev described as in-app guidance, education and guardrails for users.

“A lot of the regulatory backdrop on what makes an IRA different and unique is unclear and opaque . . .” said Tenev. “So we want to make sure that people are not putting money in the wrong way, or taking it out the wrong way, without being fully aware of the tax penalties.”

The plan is for the bulk of customers to be onboarded by the end of January, so that those who are interested in making a contribution can do so before filing taxes. Meanwhile, users who are “really excited to use it early” will get an instant access option — but only if they refer someone, even existing Robinhood customers, to the waitlist using their referral code, said Sam Nordstrom, Robinhood’s manager of product management. 

Once onboarded, users will have the choice of investing in stocks and ETFs through either a traditional IRA or a Roth IRA, says Robinhood. Customers can build a “custom” portfolio through “tailored” in-app recommendations or by choosing their own investments — or a mix of both. They also can earn interest on cash stock lending.

Adding to its bottom line

Robinhood needs the product to work. It reported losing 1.8 million monthly active users in the third quarter, a quarterly decrease of 12.8% to 12.2 million, “the lowest level since it listed as a publicly traded company,” according to Yahoo News.

On a positive note, in early November, Robinhood reported third-quarter financials that beat revenue and earnings estimates mainly due to higher interest earned from rising rates. Specifically, it notched revenue of $361 million on a net loss of $175 million, or 20 cents diluted earnings per share versus expectations of $357.7 million on expectations of 27 cents diluted earnings per share.

It’s easy to see how retirement accounts could quickly add to its bottom line. Robinhood has several revenue streams, including through subscriptions via a “Gold” product. But much of the money it makes from its taxable brokerage accounts is through payment for order flow, a controversial practice that last year, the Securities & Exchange Commission threatened to ban, before reversing course this fall.

Layering retirement accounts into the mix will only increase the amount of orders flowing through its platform. Indeed, the expectation is that Robinhood will see a “a significant increase in assets on the platform, and activity, over time,” Tenev says.

Robinhood is also banking on the fact that there are plenty of Gen Z and millennials who are interested in retirement but have not yet started amassing assets toward that end. And it’s hoping to entice them to do so during a down market.

The decision to add a retirement offering, the company claims, is in part based on customer feedback of the desire to have “all their financial investment accounts in one place,” according to Tenev. 

“We’re building a product home for all your money,” Tenev said.

TechCrunch’s weekly fintech newsletter, The Interchange, launched on May 1! Sign up here to get it in your inbox.

Got a news tip or inside information about a topic we covered? We’d love to hear from you. You can reach me at maryann@techcrunch.com. Or you can drop us a note at tips@techcrunch.com. If you prefer to remain anonymous, click here to contact us, which includes SecureDrop (instructions here) and various encrypted messaging apps.

More TechCrunch

Former Autonomy chief executive Mike Lynch issued a statement Thursday following his acquittal of criminal charges, ending a 13-year legal battle with Hewlett-Packard that became one of Silicon Valley’s biggest…

Autonomy’s Mike Lynch acquitted after US fraud trial brought by HP

Featured Article

What Snowflake isn’t saying about its customer data breaches

As another Snowflake customer confirms a data breach, the cloud data company says its position “remains unchanged.”

5 hours ago
What Snowflake isn’t saying about its customer data breaches

Investor demand has been so strong for Rippling’s shares that it is letting former employees particpate in its tender offer. With one exception.

Rippling bans former employees who work at competitors like Deel and Workday from its tender offer stock sale

It turns out the space industry has a lot of ideas on how to improve NASA’s $11 billion, 15-year plan to collect and return samples from Mars. Seven of these…

NASA puts $10M down on Mars sample return proposals from Blue Origin, SpaceX and others

Featured Article

In 2024, many Y Combinator startups only want tiny seed rounds — but there’s a catch

When Bowery Capital general partner Loren Straub started talking to a startup from the latest Y Combinator accelerator batch a few months ago, she thought it was strange that the company didn’t have a lead investor for the round it was raising. Even stranger, the founders didn’t seem to be…

11 hours ago
In 2024, many Y Combinator startups only want tiny seed rounds — but there’s a catch

The keynote will be focused on Apple’s software offerings and the developers that power them, including the latest versions of iOS, iPadOS, macOS, tvOS, visionOS and watchOS.

Watch Apple kick off WWDC 2024 right here

Welcome to Startups Weekly — Haje’s weekly recap of everything you can’t miss from the world of startups. Anna will be covering for him this week. Sign up here to…

Startups Weekly: Ups, downs, and silver linings

HSBC and BlackRock estimate that the Indian edtech giant Byju’s, once valued at $22 billion, is now worth nothing.

BlackRock has slashed the value of stake in Byju’s, once worth $22 billion, to zero

Apple is set to board the runaway locomotive that is generative AI at next week’s World Wide Developer Conference. Reports thus far have pointed to a partnership with OpenAI that…

Apple’s generative AI offering might not work with the standard iPhone 15

LinkedIn has confirmed it will no longer allow advertisers to target users based on data gleaned from their participation in LinkedIn Groups. The move comes more than three months after…

LinkedIn to limit targeted ads in EU after complaint over sensitive data use

Founders: Need plans this weekend? What better way to spend your time than applying to this year’s Startup Battlefield 200 at TechCrunch Disrupt. With Monday’s deadline looming, this is a…

Startup Battlefield 200 applications due Monday

The company is in the process of building a gigawatt-scale factory in Kentucky to produce its nickel-hydrogen batteries.

Novel battery manufacturer EnerVenue is raising $515M, per filing

Meta is quietly rolling out a new “Communities” feature on Messenger, the company confirmed to TechCrunch. The feature is designed to help organizations, schools and other private groups communicate in…

Meta quietly rolls out Communities on Messenger

Featured Article

Siri and Google Assistant look to generative AI for a new lease on life

Voice assistants in general are having an existential moment, and generative AI is poised to be the logical successor.

18 hours ago
Siri and Google Assistant look to generative AI for a new lease on life

Education software provider PowerSchool is being taken private by investment firm Bain Capital in a $5.6 billion deal.

Bain to take K-12 education software provider PowerSchool private in $5.6B deal

Shopify has acquired Threads.com, the Sequoia-backed Slack alternative, Threads said on its website. The companies didn’t disclose the terms of the deal but said that the Threads.com team will join…

Shopify acquires Threads (no, not that one)

Featured Article

Bangladeshi police agents accused of selling citizens’ personal information on Telegram

Two senior police officials in Bangladesh are accused of collecting and selling citizens’ personal information to criminals on Telegram.

1 day ago
Bangladeshi police agents accused of selling citizens’ personal information on Telegram

Carta, a once-high-flying Silicon Valley startup that loudly backed away from one of its businesses earlier this year, is working on a secondary sale that would value the company at…

Carta’s valuation to be cut by $6.5 billion in upcoming secondary sale

Boeing’s Starliner spacecraft has successfully delivered two astronauts to the International Space Station, a key milestone in the aerospace giant’s quest to certify the capsule for regular crewed missions.  Starliner…

Boeing’s Starliner overcomes leaks and engine trouble to dock with ‘the big city in the sky’

Rivian needs to sell its new revamped vehicles at a profit in order to sustain itself long enough to get to the cheaper mass market R2 SUV on the road.

Rivian’s path to survival is now remarkably clear

Featured Article

What to expect from WWDC 2024: iOS 18, macOS 15 and so much AI

Apple is hoping to make WWDC 2024 memorable as it finally spells out its generative AI plans.

1 day ago
What to expect from WWDC 2024: iOS 18, macOS 15 and so much AI

As WWDC 2024 nears, all sorts of rumors and leaks have emerged about what iOS 18 and its AI-powered apps and features have in store.

What to expect from Apple’s AI-powered iOS 18 at WWDC 2024

Apple’s annual list of what it considers the best and most innovative software available on its platform is turning its attention to the little guy.

Apple’s Design Awards highlight indies and startups

Meta launched its Meta Verified program today along with other features, such as the ability to call large businesses and custom messages.

Meta rolls out Meta Verified for WhatsApp Business users in Brazil, India, Indonesia and Colombia

Last year, during the Q3 2023 earnings call, Mark Zuckerberg talked about leveraging AI to have business accounts respond to customers for purchase and support queries. Today, Meta announced AI-powered…

Meta adds AI-powered features to WhatsApp Business app

TikTok is testing streaks that are similar to Snapchat’s in order to boost engagement, including how long people stay on the app.

TikTok is testing Snapchat-like streaks

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Your usual…

Inside Fisker’s collapse and robotaxis come to more US cities

New York-based Revel has made a lot of pivots since initially launching in 2018 as a dockless e-moped sharing service. The BlackRock-backed startup briefly stepped into the e-bike subscription business.…

Revel to lay off 1,000 staff ride-hail drivers, saying they’d rather be contractors anyway

Google says apps offering AI features will have to prevent the generation of restricted content.

Google Play cracks down on AI apps after circulation of apps for making deepfake nudes

The British retailers association also takes aim at Amazon’s “Buy Box,” claiming that Amazon manipulated which retailers were selected for the coveted placement.

Amazon slammed with £1.1B data abuse lawsuit from UK retailers