Posted September 27, 2022
Senior IT Technician
Techmenity
New York, NY, USA
Full Time
Compensation: $82,500 to $92,500 Annually
Job Title:
Senior IT Technician
Reports To:
IT & MSP Manager
Reportee(s):
None
General Purpose of Job:
This is an in-person, field service...
Job Title:
Senior IT Technician
Reports To:
IT & MSP Manager
Reportee(s):
None
General Purpose of Job:
This is an in-person, field service installation role responsible for the successful installation and end-to-end management of assigned projects, focused on delivering on company standards, every time, based on Techmenity’s company principles document.
Essential Functions:
- Provide attentive and proactive installation, support, feedback, and accountability to projects assigned by the IT & MSP Manager.
- Lead by example, holding yourself to higher standards of others, while supporting company initiatives.
- Contribute to a dynamic and creative work environment where employees are trusted to communicate openly, perform at their highest level, make valuable contributions to the team, and meet rigorous expectations.
- Lead and execute assigned IT projects from conception to completion. Including but not limited to:
- Installation, implementation, maintenance, and quality control of assigned installation projects.
- Participate in project meetings which include internal resources and client/client contacts as needed.
- Provide project updates and progress reports on a regular basis.
- Facilitate/monitor procurement of necessary job materials, including equipment distribution and delivery.
- Create and maintain all project-related documentation in accordance with Techmenity company guidelines.
- Verify work performed meets company standards/principles, including proper testing, and client tutorials.
- Create and maintain meticulous project-related documentation, including client systems and job details
Knowledge, Skills, and Experience:
- Self-management with a process-oriented mindset
- Successful experience in managing up, down, and across.
- Friendly and precise communication skills, both written and verbal.
- Enjoy teamwork, collaboration and independent project work.
- Easy-adaptability to a wide range of clients and job sites.
- Thrive on problem-solving and creative solutions.
Preferred Technical Skill Level
- 5+ years experience with network terminations, punch downs, and cable toning and testing
- 5+ years’ experience in providing escalated support related requests
- 3+ Azure Active Directory and/or Azure Active Directory Domain Services
- 3+ Google Admin Platform
- 3+ years using an Identity and Access Management (IAM) such as Okta, Ping, OneLogin.
- 3+ years working with Box, SharePoint, Dropbox or another Document Management System
- 2+ Years experience with Routers, Switches and Access Points
- 1+ years analyzing and managing Endpoint Detection and Response
- 1+ year experience with VoIP and hardware. (Yealink,Poly, etc…)
- 1+ years device Management with Microsoft InTune/EndPoint Manager
- 1+ years exposure to Virtual Environments (Virtualbox, VMware)
- 1+ managing company SSL Certificates, domain names and DNS records.
- 1+ configuring and maintaining VPN’s (site to site, client)
- 1+ managing Lastpass or other password managers
- 5+ years experience repairing/troubleshooting/diagnosing equipment such as: printers, phones, computers, networking equipment, security cameras, and other common home and office equipment.
This listing expired on Oct 27. Applications are no longer accepted.
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