Web Manager

OPENING:

We currently are seeking a Full Time Web Manager to join our IT Team. This position will be based out of our Oakville, CA location. This position is eligible for a hybrid/remote schedule. This position is Salaried, Exempt.

Silver Oak & Twomey Cellars has a mandatory vaccination policy, which requires all of our employees to be fully vaccinated against COVID-19, unless they have a medical or religious exemption approved by the company.

SUMMARY OF OPEN POSITION:

Oversee the functionality of Silver Oak | Twomey | Timeless | OVID | The Oak content. Responsible for ensuring websites are functional, user-friendly, visually pleasing, and up to date. Must be comfortable with troubleshooting issues, committed to constant improvement and willing to train and share knowledge with other team members.

KEY RESPONSIBILITIES:

• Oversee the design, development and maintenance of all of company’s public facing websites. Execute best Site Experience (UX/UI) while adhering to ADA accessibility guidelines
• Strategize with heads of IT and Marketing to steer websites in a direction that is on brand and in-line with business needs
• Work with multiple stakeholders to develop and execute new content and functionality
• Translate business needs into requirement documents and functional specs
• Create design mockups to illustrate ideas or prototypes for proof of concept
• Work with external design agencies, serving as main point of contact and internal technical lead
• Manage hosted CMS and train content contributors on how to use it
• Use Google -Analytics to identify trends and patterns in user behavior and make site optimizations based on findings. Track conversions using Google Tag Manager and GA4.
• Make design, architecture and content recommendations to optimize user experience and SEO rankings
• Stay on top of advancements and best practices in web design and make suggestions as applicable for site improvements
• Work with Customer Care team to troubleshoot issues with shop, checkout and account management
• Assist Marketing with technical aspects of email marketing platform, such as creation of email templates, managing data and automations.
• Assist Marketing with basic image editing needs.
• Work with internal IT team and external development vendor to build out and improve proprietary CRM systems
• Spec out and prioritize new CRM functionality for development, thoroughly test and communicate rollout to end-users
• Provide technical support of CRM to internal users and troubleshoot bugs and issues
• Oversee company’s SharePoint intranet communication site. Ensure site is up-to-date, train users on posting content, implement new features and functionality.
• Create end-user documentation and document processes as needed
• Research, evaluate and recommend new technology solutions for business needs
• Other IT tasks as assigned by CIO
• Bachelor’s Degree and 4-6+ years’ experience designing and building websites in a company environment
• Strong technical background with solid understanding of web development principles, including ecommerce, version control, security and relational databases.
• Expert knowledge of HTML, CSS, jQuery and JavaScript and front-end frameworks such as Bootstrap. Experienced with React and WordPress.
• Familiar with web services (SOAP, REST, XML-RPC) and network services (e.g., FTP, SFTP, SSH, DNS, SMTP, and similar technology).
• Highly proficient with web development and design tools such as Adobe Creative Suite and HTML editors.
• Excellent command of web design, UI/UX principles and web best practices including optimizing for different devices
• Excellent problem-solving skills, able to troubleshoot and debug website issues across browsers, platforms and devices
• Familiar with marketing and branding principles, able to apply brand guidelines across web properties
• Strong attention to detail, able to identify critical issues and opportunities, evaluate options and suggest solutions
• Strong relationship-building skills. Ability to work with a variety of people in various disciplines. Enjoys working with others and collaborating with positive attitude.
• Able to communicate technical concepts to non-technical people.
• Excellent communication skills, can document technical requirements and processes clearly for developers and end-users
• Excellent time management skills with the ability to manage multiple projects simultaneously
• Perform some repetitive motion activities
• Sit for long periods of time
• Lift 40 lbs.
• Coordinate multiple tasks simultaneously
• Busy and distractive open office atmosphere

QUALIFYING SKILLS:

• Bachelor’s Degree and 4-6+ years’ experience designing and building websites in a company environment
• Strong technical background with solid understanding of web development principles, including ecommerce, version control, security and relational databases.
• Expert knowledge of HTML, CSS, jQuery and JavaScript and front-end frameworks such as Bootstrap. Experienced with React and WordPress.
• Familiar with web services (SOAP, REST, XML-RPC) and network services (e.g., FTP, SFTP, SSH, DNS, SMTP, and similar technology).
• Highly proficient with web development and design tools such as Adobe Creative Suite and HTML editors.
• Excellent command of web design, UI/UX principles and web best practices including optimizing for different devices
• Excellent problem-solving skills, able to troubleshoot and debug website issues across browsers, platforms and devices
• Familiar with marketing and branding principles, able to apply brand guidelines across web properties