Senior Digital Project Manager (Remote)

**READ FULL DESCRIPTION FOR APPLICATION INSTRUCTIONS**

Company Overview

Xivic builds innovations on behalf of brands and established startups. Sometimes that innovation is a business strategy. Sometimes it’s an app, website or piece of technology. And sometimes it’s an ad campaign. With our expertise spanning design and technology, we create products and experiences that elevate a business -- from awareness to engagement to revenue.

The Opportunity

Xivic is looking for a Senior Digital Project Manager, who would be responsible for guiding projects through the development cycle from specification through go-live utilizing agile development strategies. You would work with clients to assess and meet diverse objectives including demanding timelines, platform requirements, Ux/Ui design, reporting needs, project testing and budget. You would also manage a global resource team to determine the correct tools to satisfy the client’s unique business requirements.

Collaboration is key for Xivic, so you’ll also be working closely with our User Experience, SEO, paid marketing, and Development teams to ensure that the scope and direction of each project is on schedule and meet project objectives. The role allows for hands-on experience with a variety of web platforms, mobile (iOS and Android), eCommerce platforms and social integration.

This is a remote role for U.S. based candidates with team members throughout North America in Pacific, Mountain, Central, and Eastern time zones.

We are looking for applicants who are self-motivated and have excellent communication skills. You should have the ability to see the big picture and ask questions, as well as laser in on details.

What You’ll Be Doing

• Manage and lead multiple projects through project development, execution, launch, and performance optimization
• Daily management and coordination of all technical and logistical aspects of a project including timelines, risks, risk mitigation strategies, action items and change requests
• Effectively manage multiple competing projects with shifting priorities
• Accountable for day-to-day project support for multiple project plans and teams working on the various work areas
• Resolve any issues and solve problems throughout the project lifecycle, including kick-off, design, development, QA testing, go-live, and post-launch phases
• Effectively communicate project status and manage expectations of team members and stakeholders in a timely and clear fashion
• Provide monthly/quarterly/ad-hoc reports of relevant metrics, insights, recommendations
• Review project team deliverables to ensure quality and adherence to internal standards, as well as regulatory requirements
• Develop strong relationships with customers to understand their needs, to anticipate obstacles to success, and to advocate internally on their behalf
• Regularly track projects, manage project risks and impact of changes, provide mitigation plans and proactively manage escalation of issues to appropriate stakeholders
• Run ad hoc reports and develop standard reports in order to establish metrics for teams and to ensure performance against metrics is tracked, measured, and socialized on a regular basis
• Analyze trends and consolidate data/information for review with primary stakeholders to drive data-based decisions
• Work collaboratively with all teams to ensure workload is appropriately assigned and resource constraints are identified
• Develop processes and collaborate with other departments in order to maintain and refine processes, as well as drive the change control process
• Provide feedback and make recommendations to management on process improvements, technology, training requirements, etc.
• Develop and maintain productive relationships with associates, providers of goods and services, and industry partners

Basic Requirements

• Bachelor’s degree in computer science, marketing, communications, or equivalent education
• 5+ years of client or project management - including strategy development, execution, and client relationship management
• 3+ year agency experience in the same or similar role
• Ability to multitask, prioritize and organize while meeting deadlines in a fast-paced environment - will always follow up and follow through
• Ability to balance administrative functions, including information collection, planning, organizing while efficiently utilizing resources
• Experience in project management tools like ActiveCollab, Jira, Confluence, BaseCamp, Monday, etc. and a demonstrated understanding of project management methodologies

Key Qualities

• Strong problem-solving skills
• Effective verbal and written communication skills
• Demonstrated ability to logically outline and document technical procedures and processes
• Possess keen attention to detail
• Exercise independent judgment, work well under pressure, and manage concurrent projects
• Demonstrated flexibility in job responsibilities

**HOW TO APPLY**

Please send a resume with below prompt response to [email protected] with “Senior Digital Project Manager” in subject line.

What’s a great digital experience you’ve seen lately? What made it great?

It can be anything digital… a website you saw, a Twitter post, or the banking app you use regularly.

We thank all applicants for their interest, but only those selected for an interview will be contacted.