Jiajun Zhu, co-founder and CEO of autonomous robot company Nuro, joined TechCrunch onstage during TC Sessions: Mobility on Wednesday to discuss how the startup aims to revolutionize commercial autonomous delivery.

The company is most well-known for its cute self-driving delivery vehicles, which operate on roads, not sidewalks, and are purpose-built to carry pizzas and packages rather than people. Nuro recently unveiled its third generation electric delivery robot, the Nuro, which it’s building at a new $40 million manufacturing facility and closed-course test track in southern Nevada.

Nuro, which has raised more than $2.13 billion since its founding in 2016, has locked down a range of commercial partners, like Domino’s, Kroger, FedEx and 7 Eleven, and is operating and testing in multiple states.

TechCrunch managing editor Matt Burns sat down with Zhu to talk about Nuro’s path to commercialization, the opportunities and challenges of AV delivery and where the industry, and Nuro, is headed.

Here are three key takeaways from their discussion.

Zhu hints that LA might be Nuro’s next market

Nuro is currently operating and testing in California, Arizona and Texas, with a focus on Houston and the San Francisco Bay Area as the company’s initial markets, according to Zhu. When asked which markets the startup is targeting next, Zhu said Nuro might make an announcement about that soon, but something tells us Los Angeles might be the nearest target.

“We recently announced that we are also doing data collection and mapping in LA,” said Zhu on Wednesday. “Our focus right now is just trying to make the service really, really good and make our customer happy and super excited in our existing markets.”

Nuro announced that it had begun mapping in LA in April, saying in a Medium post that the company would soon begin autonomous vehicle testing in the region using its fleet of Toyota Prius vehicles.

“Over the next few months, Angelenos can expect to see Nuro’s vehicles on public roads, and later this year, we’ll begin testing autonomous driving in specific neighborhoods throughout LA County,” the company said in the post. “While we are not fully deployed in LA, the Nuro vehicles residents may see are laying the foundation for our autonomous delivery service.”

Don’t get attached to the idea of Nuro as a delivery company

“Nuro is really a robotics company,” said Zhu. “We don’t see Nuro as a delivery company or a self-driving car company. Our mission is to better everyday lives through robotics.”

When Dave Ferguson, Nuro’s president and co-founder, and Zhu founded Nuro, it was with the conviction that within 20 years, robots will be everywhere, helping people to have a better life. Choosing to focus on delivery was less about the feeling that delivery was the most important avenue, and more that it would simply be one of the first.

“We looked at all these different verticals and asked ourselves, which one is going to have the biggest impact on a lot of people?” said Zhu. “We have this unique expertise and competence that we can build something that is better than other companies, potentially. Which product can have that impact in a reasonable timeline, not 10 years from now, but something that we can see and a use for in a reasonable timeline?”

For the time being, the market opportunity for transporting goods across various retail verticals allows for Nuro to be an actual business, not just a science experiment. Zhu said Americans take up to 100 billion trips every year for shopping and running errands. Automating that can potentially be a huge time saver for a lot of people. But Nuro hasn’t ruled out other ways to save people time — Zhu said he’s particularly interested in home robots.

“I really want a robot that can fold my laundry in the future,” he said.

The benefits of partnering with auto OEMs on robots

Nuro has partnered with BYD North America on its newest generation delivery robot, and Zhu said it’s designed for manufacturing.

“It is, we believe, the first vehicle that is automotive quality, that will be mass manufactured,” said Zhu. “It has much bigger cargo space based on all the feedback and input that we learned [from previous iterations].”

As Nuro works on getting its self-driving tech up to speed, being able to manufacture vehicles with the backing of a major automaker is critical to scaling and becoming profitable.

Another benefit is being able to include automotive-grade speed and safety features. The Nuro can drive up to 45 miles per hour, which gives it plenty of geographic coverage but eliminates the need to drive on the freeway. It also has safety features like an airbag in the front of the vehicle, rather than on the inside, so it can protect vulnerable road users like pedestrians and cyclists. The Nuro also has active heating and cooling so it can deliver a hot pizza and a cold beer at the same time, said Zhu.

TC Sessions: Mobility 2022

More TechCrunch

Boeing’s Starliner spacecraft has successfully delivered two astronauts to the International Space Station, a key milestone in the aerospace giant’s quest to certify the capsule for regular crewed missions.  Starliner…

Boeing’s Starliner overcomes leaks and engine trouble to dock with ‘the big city in the sky’

Rivian needs to sell its new revamped vehicles at a profit in order to sustain itself long enough to get to the cheaper mass market R2 SUV on the road.

Rivian’s path to survival is now remarkably clear

Featured Article

What to expect from WWDC 2024: iOS 18, macOS 15 and so much AI

Apple is hoping to make WWDC 2024 memorable as it finally spells out its generative AI plans.

2 hours ago
What to expect from WWDC 2024: iOS 18, macOS 15 and so much AI

In a research note, HSBC estimates that the Indian edtech giant Byju’s, once valued at $22 billion, is now worth nothing.

HSBC believes that $22 billion Byju’s is now worth zero

As WWDC 2024 nears, all sorts of rumors and leaks have emerged about what iOS 18 and its AI-powered apps and features have in store.

What to expect from Apple’s AI-powered iOS 18 at WWDC 2024

Apple’s annual list of what it considers the best and most innovative software available on its platform is turning its attention to the little guy.

Apple’s Design Awards highlight indies and startups

Meta launched its Meta Verified program today along with other features, such as the ability to call large businesses and custom messages.

Meta rolls out Meta Verified for WhatsApp Business users in Brazil, India, Indonesia and Colombia

Last year, during the Q3 2023 earnings call, Mark Zuckerberg talked about leveraging AI to have business accounts respond to customers for purchase and support queries. Today, Meta announced AI-powered…

Meta adds AI-powered features to WhatsApp Business app

TikTok is testing streaks that are similar to Snapchat’s in order to boost engagement, including how long people stay on the app.

TikTok is testing Snapchat-like streaks

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Your usual…

Inside Fisker’s collapse and robotaxis come to more US cities

New York-based Revel has made a lot of pivots since initially launching in 2018 as a dockless e-moped sharing service. The BlackRock-backed startup briefly stepped into the e-bike subscription business.…

Revel to lay off 1,000 staff ride-hail drivers, saying they’d rather be contractors anyway

Google says apps offering AI features will have to prevent the generation of restricted content.

Google Play cracks down on AI apps after circulation of apps for making deepfake nudes

The British retailers association also takes aim at Amazon’s “Buy Box,” claiming that Amazon manipulated which retailers were selected for the coveted placement.

UK retailers file a £1.1B collective action against Amazon over claims of data misuse

Featured Article

Rivian overhauled the R1S and R1T to entice new buyers ahead of cheaper R2 launch

Rivian has changed 600 parts on its R1S SUV and R1T pickup truck in a bid to drive down manufacturing costs, while improving performance of its flagship vehicles.  The end goal, which will play out over the coming year, is an existential one. Rivian lost about $38,784 on every vehicle…

6 hours ago
Rivian overhauled the R1S and R1T to entice new buyers ahead of cheaper R2 launch

Twitch has come up with a solution for the ongoing copyright issues that DJs encounter on the platform. The company announced Thursday a new program that enables DJs to stream…

Twitch DJs will now have to pay music labels to play songs in livestreams

Google said today it is partnering with RapidSOS, a platform for emergency first responders, to enable users to contact 911 through RCS (Rich Messaging Service).

Google partners with RapidSOS to enable 911 contact through RCS

Long before product-led growth became a buzzword, Atlassian offered free tiers for virtually all of its productivity and developer tools. Today, that mostly means free access for up to 10…

Atlassian now gives startups a year of free access

Featured Article

A social app for creatives, Cara grew from 40k to 650k users in a week because artists are fed up with Meta’s AI policies

Artists have finally had enough with Meta’s predatory AI policies, but Meta’s loss is Cara’s gain. An artist-run, anti-AI social platform, Cara has grown from 40,000 to 650,000 users within the last week, catapulting it to the top of the App Store charts. Instagram is a necessity for many artists,…

6 hours ago
A social app for creatives, Cara grew from 40k to 650k users in a week because artists are fed up with Meta’s AI policies

Google has developed a new AI tool to help marine biologists better understand coral reef ecosystems and their health, which can aid in conversation efforts. The tool, SurfPerch, created with…

Google looks to AI to help save the coral reefs

Only a few years ago, one of the hottest topics in enterprise software was ‘robotic process automation’ (RPA). It doesn’t feel like those services, which tried to automate a lot…

Tektonic AI raises $10M to build GenAI agents for automating business operations

SpaceX achieved a key milestone in its Starship flight test campaign: returning the booster and the upper stage back to Earth.

SpaceX launches mammoth Starship rocket and brings it back for the first time

There’s a lot of buzz about generative AI and what impact it might have on businesses. But look beyond the hype and high-profile deals like the one between OpenAI and…

Sirion, now valued around $1B, acquires Eigen as consolidation comes to enterprise AI tooling

Carlo Kobe and Scott Smith believed so strongly in the need for a debit card product designed specifically for Gen Zers that they dropped out of Harvard and Cornell at…

Kleiner Perkins leads $14.4M seed round into Fizz, a credit-building debit card aimed at Gen Z college students

A new app called MyGlimpact is intended not only to help people understand their environmental footprint, but why they shouldn’t feel guilty about it.

How many Earths does your lifestyle require?

Prolific Machines believes it has a way of transitioning away from molecules to something better: light.

Prolific Machines, with a $55M Series B, shines ‘light’ on a better way to grow lab proteins for food and medicine

It’s been 20 years since Shira Yevin, the lead singer of punk band Shiragirl drove a pink RV into the Vans Warped Tour grounds, the now-defunct punk rock festival notorious…

Punk singer Shira Yevin pushes for fair pay with InPink, a women-focused job marketplace

While the transport industry does use legacy software, many of these platforms are from an earlier era. Qargo hopes its newer technologies can help it leapfrog the competition.

Qargo raises $14M to digitize and decarbonize the trucking industry

When you look at how generative AI is being implemented across developer tools, the focus for the most part has been on generating code, as with Github Copilot. Greptile, an…

Greptile raises $4M to build an AI-fueled code base expert

The models tended to answer questions inconsistently, which reflects biases embedded in the data used to train the models.

Study finds that AI models hold opposing views on controversial topics

A growing number of businesses are embracing data models — abstract models that organize elements of data and standardize how they relate to one another. But as the data analytics…

Cube is building a ‘semantic layer’ for company data