Network Administrator – Journey Level

Network Administrator – Journey Level
Recruitment #2022-3-2780
This is a Full-time, Permanent, Represented position.
Location: Olympia, WA.

Want to join something GREAT and make a difference?

Do you want to have a part in helping to manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations? If so, join the Department of Natural Resources (DNR) IT Division as a Network Administrator. We’re seeking an excellent communicator with a strong customer service skills to join us in supporting our vibrant and diverse agency in its mission, to work as part of a cohesive team, and to uphold a professional and positive demeanor while working under tight deadlines as priorities shift.

The Department of Natural Resources (DNR), Information Technology Division is recruiting for a Journey level Network Administrator. Our Network Administrators are responsible for analysis, design, implementation, maintenance, and support of communications infrastructure for the Agency’s Headquarters and Work Centers throughout Washington State - which includes copper and fiber wired and wireless networks facilitating data, voice, video and RoIP. The network infrastructure includes, but is not limited to routers, switches, wireless access points, firewalls, and other network traffic engineering systems as well as servers and software which provide core network services and functionality.

The Network Administrator position works within the Operations Unit of ITD. This position provides expert level architecture design and support for network connectivity, and specialized analysis, design, development, acquisition, installation, maintenance, configuration, testing, quality assurance, troubleshooting, and problem resolution tasks for the DNR network systems for the entire agency statewide. Acts as an expert level technician and consultant for Wide Area Network(WAN) and Local Area Network (LAN) related technology. This position is a primary administrator for all switches, routers, firewalls and similar systems in the department’s network. Independently plans, analyzes, and leads department-wide network projects. Monitors and coordinates the configuration of circuits. Responsible for implementing and maintaining network systems security best practices and standards.

DUTIES:
Responsibilities:
Provide network administration support for the Agency’s enterprise network. Design, quote, purchase, receive, inventory, configure, install, troubleshoot, and upgrade network infrastructure statewide - including but not limited to: switches, routers, wireless network equipment, cabling, and firewalls to provide a secure computing platform for all DNR services, as well as to ensure a highly available agency network. Analyze, troubleshoot, and resolve outages and issues on agency networks. Configure and provide network administration support for 65 agency facilities across the state. Develop design proposals for assigned projects statewide. Design and implement changes (enhancements and fixes) to the network (both strategic and tactical) in accordance with industry best practices and business requirements. Create standards, processes, and procedures for the management and oversight of the agency network that align with industry best practices and state guidelines. Negotiate vendor agreements and purchases of technology goods and services related to the agency’s network. This includes routers, switches, firewalls, data circuits, maintenance agreements, and network hardware and software. Plan for and replace network infrastructure equipment, as part of lifecycle management. Proactively implement network enhancements and fixes to mitigate potential security vulnerabilities. Respond to cybersecurity incidents, including identification, analysis, and remediation of security vulnerabilities. Develop the processes and procedures for network and system monitoring. This includes error handling, response process, and notification methods and strategy, to allow early reporting as well as after events for system and network failures and responses to reduce overall impact to users. Configure monitoring for network equipment, servers, data circuits, and applications to include network monitoring to detect unusual activity or rogue presence on agency networks. Continually monitor the health of all agency networks using network monitoring analysis tools and advanced network administration knowledge, to ensure operational integrity of agency networks and connectivity to provide constant uptime and availability. Provide WAN data circuit support for the agency facilities state wide. Act as a liaison with data circuit vendors to aid in the evaluation of local wired and cellular data communications, architectures, new technologies devices, and protocols.
Research vendors for data circuits.
Negotiate contracts with vendors.
Configure network equipment to meet DNR and circuit vendor standards and specifications.
Coordinate and acquire point to point and multipoint network services.
Coordinate with WaTech to procure use of their enterprise network services.
Upgrade data circuits to meet customers changing business requirements.

QUALIFICATIONS:
Required Qualifications:
Bachelor of Science degree in computer science, information systems, or closely related field or a combination of education and/or experience equivalent.
Experience in the below areas can be concurrent.
Five (5) years of experience with enterprise WAN/LAN Network administration. Must have had experience with installing, implementation, troubleshooting, configuring and upgrading networks to include:
Cisco Switches and Routers
Radius/TACACS+
VOIP telephony services o Network protocols such as Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), and Multi-Protocol Label Switching.
QOS implementations
Multicast routing o 802.11 protocols and standards
Four (4) years of experience with enterprise Network documentation and planning. Must have had experience developing, researching and building network documentation to include:
Network improvement recommendations
Network and cabling diagrams
Configuration management
Procedures and processes
Security standards patching and update schedules
Four (4) years of experience with enterprise network Firewalls and planning. Must have had experience with installing, implementation, troubleshooting, configuring and upgrading Network Firewalls to include:
Policy and exception creation
Blocking of applications, protocols, IPs and ports
Dynamic web filtering Log review and mitigation
Intrusion detection and mitigation
Two (2) years of experience with Datacenter management. Must have had experience with installing and configuring hardware, cabling, and datacenter best practices
Three (3) years of experience with Network and System monitoring, with tools such as Solar winds, including the following:
Network node creation and modeling
System installation and configuration
IPAM management
Application modeling
Alerting and notifications
Network device configuration backup
Position Specific Competencies:
Inspirational Leadership
Sustainable Management
Informed Decision Making
Transparency & Accountability
Respectful Relationships
Personal Responsibility

DNR Core Competencies:
Personal Accountability
Value Others
Compassionate Communication
Inspire Others
Commitment to Excellence

Employees of the Department of Natural Resources (DNR) are required to be fully vaccinated against COVID-19 as a condition of employment. This position is based in an office/fieldwork and requires in-person attendance/interactions with no option for full-time telework. Please note that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.

Our ideal candidate will also have the qualifications listed below:
Three (3) years of experience with data circuit vendor relation management. Must have had experience researching, comparing and negotiating with data circuit vendors CCNA, CCNP, CCENT/CCT, CCDP, CCDA, CCDE, CCIE, CCAR, Security+ and Network+ certifications IP addressing schemes (IPv4 and IPv6)

SUPPLEMENTAL INFORMATION:
About the Department of Natural Resources(DNR).
At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity and inclusion. With nearly 1,500 employees in locations throughout Washington, we manage and protect more than 5 million acres of state-owned forest, range, commercial, agricultural and aquatic lands.

Our Vision–Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission–Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.

Our Core Values:
Safety and Well-Being —Our top priority is the safety of the public and our employees.
Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of those include:
Commitment to organizational health and wellness
Work/life balance
DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
Statewide Employee Business Resource Groups
Leadership that empowers and supports employees
Professional development opportunities
Educational and career development aid
Public Service Loan Forgiveness Eligibility
Opportunities to participate in wildland fire suppression assignments
A comprehensive benefit package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave and vacation days.

Visit http://careers.wa.gov/benefits... for more information.

Application Requirements:
To be considered you must apply online at www.careers.wa.gov. You must complete the entire online application to be considered for the position.
Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired and special requirements.
Attach a resume describing your experience and qualifications.
Provide three to five professional references – you may attach a document, use the References text field in the online application, or include with resume.
Complete all supplemental questions.

Additional Information:
Due to the COVID-19 pandemic, telework (mobile-work) is expected for most office activities. When approved to return, staff are expected to report to their assigned duty station for work activities or may be approved for telework based on DNR's telework policy.

This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.

Veterans wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22 or other verification of military service. Please black out your social security number prior to attaching. We thank you and are grateful for your service!

Persons needing accommodation during the screening process or this announcement in an alternative format may contact DNR Recruiting staff at (360) 522-2500 or (360) 522-0143 or by email at [email protected]. Those with a hearing impairment in need of accommodationare encouraged to contact the Washington State Telecommunications Relay Service (TRS) at 1-800-833-6388 or
www.washingtonrelay.com.

DNR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Check us out on: DNR’s website, Facebook, Twitter, Instagram, YouTube, WordPress

Questions? Please contact Rod Andreas at [email protected], 360-902-1512 or e-mail us at [email protected]

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855)524-5627 or email [email protected].