The average person doesn’t have a chance with the smart home

Comment

a house glowing with magenta and cyan
Image Credits: Bryce Durbin / TechCrunch

If you’ve been shopping for a major appliance lately, you might have noticed that everything — from ovens to fridges, TVs, dishwashers and microwaves — is equipped with Wi-Fi connectivity. It’s so popular these days that it’s increasingly difficult to buy appliances without smart features onboard.

Smart devices are everywhere, embedded in practically everything — but actually making a smart home that works in harmony is a nightmare that the average person is unlikely to be able to navigate on their own. 

I’ve been navigating this myself lately as someone who just purchased their first home, eager to make the most of the best of this smart tech now that I’m able to rip out light switches and cut holes in my walls when I want to. If you’re intentional about what you buy, the smart home can be magical, and I was ready to invest in that.

My plan was to go into the smart home eyes wide open and take my time to only buy devices that complement each other. I knew from my time renting that cobbling together a bunch of random smart devices without much thought grew increasingly annoying over time. Over the last few months I’ve spent hours researching things like smart light switches, sensors and blinds before spending any money. 

But, even as someone who works in technology, it has amazed me just how complicated the smart home still is: it’s full of jargon and incompatible standards. Before buying anything, people who want to get into the “smart home” need to choose their ecosystems and technologies wisely from the outset or they’ll be fidgeting with it for years — but no device maker is upfront with this. 

The basic goal of anyone building a smart home should be: which device do I want to primarily manage these things through? For most people, the best route is likely via a smart speaker like the Google Home, Amazon Alexa or Apple’s HomePod, all of which will allow you to control those devices with your voice as well as a single app on your phone. 

The problem, however, is that the need for a single app or device to control all the smart things isn’t obvious until you end up with a few different devices that it’s annoying to switch between via different apps to control each of your light bulbs.

That means the average smart home dabbler needs to somehow understand whether the thing they’re buying will work with Google Home and Amazon Alexa, if they have any smart speakers. Then, if they own an iPhone, they need to understand what Apple’s HomeKit standard is, which allows them to use Siri and the Home app on iOS as well (and is well worth the effort, providing a single app that controls your entire home).

Owen's HomeKit setup
Owen’s HomeKit setup.

After that, perhaps they realize they want to get sensors to automate those devices to do things like having the lights turning on when they enter a room, they’ll likely need to consider the Z-Wave or Zigbee standards, which unlock automation for any device regardless of manufacturer, but often requires an additional hub to function.

Also important but not immediately obvious is whether or not a device connects directly to your Wi-Fi or via a hub of some kind, which needs to be plugged into your router. I’ve found over the years that the latter is better, even though it might be counterintuitive, because it means you aren’t dealing with Wi-Fi dead zones, devices vanishing from your network without explanation or needing to reconnect every single light switch if you change the network name down the road. But, having six different hubs for each manufacturer’s devices is also a little ridiculous.

Owen's smart hubs in a closet
The author’s messy smart hubs piled up in a closet.

Smart home geeks will be quick to point you in the direction of open source projects like Homebridge or Home Assistant, which run on a Raspberry Pi, to bridge these ecosystems for many devices regardless of whether their creators actually support it. These projects are impressive and enable a lot of incredible smart home setups, but the mere suggestion of this is absurd for the average person, given the difficulty involved, and should be a demonstration of why the smart home has failed.

I researched devices for weeks to avoid as much pain as possible when setting up our new home, ultimately settling on a set of brands that I’d stick to throughout the home because I knew they worked with Google Home, Amazon Alexa and Apple’s HomeKit platform. For smart lights, I replaced all of my light switches with Lutron Caseta, which are widely regarded as “rock solid,” and I refused to introduce any other brand of smart switch. Since we were moving into a new home with no blinds, we also invested in Lutron’s Serena Shades smart blinds, which allow automation of your blinds and connect to the same system. In any lamps or for accent lighting, Philips Hue is my go-to, and so on. 

I’m not immune to the pitfalls I described, ironically: I already owned a few Kasa smart plugs before moving into our new home, which aren’t compatible with HomeKit, and would have meant I would be unable to automate them in the Apple Home app to work with my other devices, and our house came with a Samsung smart fridge and oven that also aren’t compatible.

So, despite my planning I still wound up setting up Homebridge to make them work in harmony anyway, which worked great after I fiddled for a while, eventually tricking everything into working as if it were officially supported. But, I’d hazard a guess the mere mention of running a terminal command on a Raspberry Pi is a non-starter for most casual smart home shoppers.

There is hope on the horizon, with large smart home companies jumping onboard a new standard called Matter, which promises to provide a “foundation for connected things” by ensuring they can all talk to one another, regardless of which ecosystem you’re in. Matter, which is an open source standard, promises to make your devices work in every app, regardless of who made them. More importantly, it has serious buy-in from the largest companies in the space, including Amazon, Apple, Google, Samsung, Wyze, Philips Hue and many more. 

Matter features
Matter promises to bring the smart home together. Image Credits: Matter

Matter can actually be added to existing products via a software update because it works on top of their existing connectivity, including Wi-Fi, Bluetooth or the Thread standard, and allows devices to talk to each other both locally, without connectivity to the internet, as well as remotely for when you’re away from home. It promises to both make automation work between all of your devices regardless of what you buy, but also means it’s easier to move between ecosystems, such as from Amazon’s Alexa to Google Home.

While Matter is promising, it hasn’t solved things yet, and most companies are still working on adding support for the standard, which will take time — and there’s no guarantee manufacturers will bother updating existing devices, given that they only make money when you buy something new. 

That means for the foreseeable future, the smart home remains fragmented and confusing for most people beyond the most basic setups. Until it improves and a standard like Matter solves the integration hole so that nobody needs to utter the words “Raspberry Pi” to make things harmonious, I won’t be recommending my parents invest in smart lights just yet.

More TechCrunch

Companies are always looking for an edge, and searching for ways to encourage their employees to innovate. One way to do that is by running an internal hackathon around a…

Why companies are turning to internal hackathons

Featured Article

I’m rooting for Melinda French Gates to fix tech’s broken ‘brilliant jerk’ culture

Women in tech still face a shocking level of mistreatment at work. Melinda French Gates is one of the few working to change that.

3 hours ago
I’m rooting for Melinda French Gates to fix tech’s  broken ‘brilliant jerk’ culture

Blue Origin has successfully completed its NS-25 mission, resuming crewed flights for the first time in nearly two years. The mission brought six tourist crew members to the edge of…

Blue Origin successfully launches its first crewed mission since 2022

Creative Artists Agency (CAA), one of the top entertainment and sports talent agencies, is hoping to be at the forefront of AI protection services for celebrities in Hollywood. With many…

Hollywood agency CAA aims to help stars manage their own AI likenesses

Expedia says Rathi Murthy and Sreenivas Rachamadugu, respectively its CTO and senior vice president of core services product & engineering, are no longer employed at the travel booking company. In…

Expedia says two execs dismissed after ‘violation of company policy’

Welcome back to TechCrunch’s Week in Review. This week had two major events from OpenAI and Google. OpenAI’s spring update event saw the reveal of its new model, GPT-4o, which…

OpenAI and Google lay out their competing AI visions

When Jeffrey Wang posted to X asking if anyone wanted to go in on an order of fancy-but-affordable office nap pods, he didn’t expect the post to go viral.

With AI startups booming, nap pods and Silicon Valley hustle culture are back

OpenAI’s Superalignment team, responsible for developing ways to govern and steer “superintelligent” AI systems, was promised 20% of the company’s compute resources, according to a person from that team. But…

OpenAI created a team to control ‘superintelligent’ AI — then let it wither, source says

A new crop of early-stage startups — along with some recent VC investments — illustrates a niche emerging in the autonomous vehicle technology sector. Unlike the companies bringing robotaxis to…

VCs and the military are fueling self-driving startups that don’t need roads

When the founders of Sagetap, Sahil Khanna and Kevin Hughes, started working at early-stage enterprise software startups, they were surprised to find that the companies they worked at were trying…

Deal Dive: Sagetap looks to bring enterprise software sales into the 21st century

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI moves away from safety

After Apple loosened its App Store guidelines to permit game emulators, the retro game emulator Delta — an app 10 years in the making — hit the top of the…

Adobe comes after indie game emulator Delta for copying its logo

Meta is once again taking on its competitors by developing a feature that borrows concepts from others — in this case, BeReal and Snapchat. The company is developing a feature…

Meta’s latest experiment borrows from BeReal’s and Snapchat’s core ideas

Welcome to Startups Weekly! We’ve been drowning in AI news this week, with Google’s I/O setting the pace. And Elon Musk rages against the machine.

Startups Weekly: It’s the dawning of the age of AI — plus,  Musk is raging against the machine

IndieBio’s Bay Area incubator is about to debut its 15th cohort of biotech startups. We took special note of a few, which were making some major, bordering on ludicrous, claims…

IndieBio’s SF incubator lineup is making some wild biotech promises

YouTube TV has announced that its multiview feature for watching four streams at once is now available on Android phones and tablets. The Android launch comes two months after YouTube…

YouTube TV’s ‘multiview’ feature is now available on Android phones and tablets

Featured Article

Two Santa Cruz students uncover security bug that could let millions do their laundry for free

CSC ServiceWorks provides laundry machines to thousands of residential homes and universities, but the company ignored requests to fix a security bug.

2 days ago
Two Santa Cruz students uncover security bug that could let millions do their laundry for free

TechCrunch Disrupt 2024 is just around the corner, and the buzz is palpable. But what if we told you there’s a chance for you to not just attend, but also…

Harness the TechCrunch Effect: Host a Side Event at Disrupt 2024

Decks are all about telling a compelling story and Goodcarbon does a good job on that front. But there’s important information missing too.

Pitch Deck Teardown: Goodcarbon’s $5.5M seed deck

Slack is making it difficult for its customers if they want the company to stop using its data for model training.

Slack under attack over sneaky AI training policy

A Texas-based company that provides health insurance and benefit plans disclosed a data breach affecting almost 2.5 million people, some of whom had their Social Security number stolen. WebTPA said…

Healthcare company WebTPA discloses breach affecting 2.5 million people

Featured Article

Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Microsoft won’t be facing antitrust scrutiny in the U.K. over its recent investment into French AI startup Mistral AI.

2 days ago
Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Ember has partnered with HSBC in the U.K. so that the bank’s business customers can access Ember’s services from their online accounts.

Embedded finance is still trendy as accounting automation startup Ember partners with HSBC UK

Kudos uses AI to figure out consumer spending habits so it can then provide more personalized financial advice, like maximizing rewards and utilizing credit effectively.

Kudos lands $10M for an AI smart wallet that picks the best credit card for purchases

The EU’s warning comes after Microsoft failed to respond to a legally binding request for information that focused on its generative AI tools.

EU warns Microsoft it could be fined billions over missing GenAI risk info

The prospects for troubled banking-as-a-service startup Synapse have gone from bad to worse this week after a United States Trustee filed an emergency motion on Wednesday.  The trustee is asking…

A US Trustee wants troubled fintech Synapse to be liquidated via Chapter 7 bankruptcy, cites ‘gross mismanagement’

U.K.-based Seraphim Space is spinning up its 13th accelerator program, with nine participating companies working on a range of tech from propulsion to in-space manufacturing and space situational awareness. The…

Seraphim’s latest space accelerator welcomes nine companies

OpenAI has reached a deal with Reddit to use the social news site’s data for training AI models. In a blog post on OpenAI’s press relations site, the company said…

OpenAI inks deal to train AI on Reddit data

X users will now be able to discover posts from new Communities that are trending directly from an Explore tab within the section.

X pushes more users to Communities

For Mark Zuckerberg’s 40th birthday, his wife got him a photoshoot. Zuckerberg gives the camera a sly smile as he sits amid a carefully crafted re-creation of his childhood bedroom.…

Mark Zuckerberg’s makeover: Midlife crisis or carefully crafted rebrand?