Manager of Cloud and Data Infrastructure

Manager of Cloud & Data Infrastructure

*This position may report to one of the Pennsylvania Turnpike Commission's offices: Turnpike Industrial Park Building (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position is eligible for Flexible Work Options* such as:

• Remote Work - eligible for remote work (in-person reporting based on operational needs)
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
• Staggered Work Hours - flexibility to choose from a variety of start/end times

* Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.

Job Purpose and Summary

This position is responsible for managing the efforts of a highly skilled technical staff in providing compute and storage management to maximize and support the use of cloud and data center technologies for the Pennsylvania Turnpike Commission (PTC). Work is performed with considerable independence and reviewed for attainment of program goals and overall performance. Supervision is exercised over internal and external professional responsible for compute and storage management.

Essential Functions & Responsibilities

Manages, plans, and organizes the Cloud & Data Infrastructure unit’s operations and internal/external staff functions including supervision, performance management, delegation of work assignments and review of work product.

Manages, develops, and executes server technology projects and project plans. Oversees the work performed, ensures funds are properly allocated and reports project status to management.

Manages all aspects of the PTC’s cloud and data center technologies. Ensures the availability of state-of-the-art compute and storage technology solutions as they fit into the organizational strategic enterprise technology plan.

Manages staff who provide day-to-day technical support of the compute and server infrastructure. Provides consultation and guidance for escalated/complex issues and ensures timely resolutions.

Manages cloud based and physical systems to ensure the availability of sufficient storage for the organization’s data requirements.

Develops and implements comprehensive storage and server back-up policies and procedures.

Monitors and evaluates server hardware and software technology to ensure adherence with standards and determine if changes will fit into the organization’s enterprise technical architecture.

Reviews and approves short/long-range strategic plans and the operational/capital budgets for the compute and storage environments.

Coordinates with various departments and managers to ensure an integrated standardized technology environment is achieved and maintained.

Reviews and approves requests for proposals (RFPs) for cloud, compute, and storage related services/systems. Evaluates proposals and makes recommendations. Oversees and monitors contract performance. Ensures specifications and statements of work (SOWs) are met to ensure the efficient and cost-effective delivery of services.

Maintains superior technical knowledge of the PTC’s cloud and data center environments including an in-depth understanding of future directions and technologies related to unit.

Oversees the administration of changes to ensure they are accurately reflected and communicated through the Change Review Board.

Uses situational awareness to anticipate and prevent accidents.

Performs related duties as required.

Qualifications

Bachelor’s degree in information technology or business administration. Equivalent combination of experience and/or education may be accepted.

Eight (8) years of experience with network technologies. Equivalent combination of experience and/or education may be accepted. Five (5) of the years of experience must be in a supervisory capacity.

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

Apply

Interested candidates may apply to the Manager of Cloud and Data Infrastructure posting by visiting careers.paturnpike.com by November 29, 2021.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.