Director of Technology Infrastructure

*This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office Building (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position is eligible for Flexible Work Options* such as:

• Remote Work - eligible for remote work (in-person reporting based on operational needs)
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
• Staggered Work Hours - flexibility to choose from a variety of start/end times

*Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.

Job Purpose and Summary

This position is responsible for planning, directing and mentoring technical staff involved with developing, implementing, monitoring and maintaining the Local and Wide Area Network (LAN/WAN) infrastructure, communications systems, server/storage infrastructure and end-user computing devices for the Pennsylvania Turnpike Commission (PTC). Work is performed with considerable independence and reviewed for attainment of program goals and overall customer satisfaction. Supervision is exercised over Information Technology (IT) managers and professional staff.

Essential Functions & Responsibilities

• Directs, plans and organizes the unit’s development, operations and staff functions including supervision, performance management, delegation of work assignments and review of work product.
• Develops, executes and manages technology infrastructure projects and project plans and ensures they align with the PTC’s strategic plan and departmental needs. Develops strategic, tactical and operational plans, as well as short- and long-range goals.
• Provides leadership and direction regarding the development, implementation, maintenance and support of server technologies, communications infrastructure, computer service/technical support, server operations and the data center.
• Directs the development and implementation of the Next Generation Communications Infrastructure that meets current and future PTC technology requirements as defined in the Priority Programming Plan.
• Develops and directs the implementation and administration of technical infrastructure standards and procedures.
• Develops, justifies, tracks and reports on capital and operating budget requirements for the Technology Infrastructure unit.
• Directs the administration of technical infrastructure professional services contracts and the contract management process.
• Manages relationships with executive management, internal staff, outside consulting resources and third-party venders to ensure the capability, efficiency and cost-effectiveness of the delivery of computer technology services.
• Evaluates proposed projects for alignment with the departmental business plan, enterprise architecture framework and the organizational strategic plan.
• Researches and maintains awareness of business trends and emerging technologies. Makes recommendations to ensure the organization remains current with any systems, programs and/or technology that may be a benefit.
• Teams closely with other departmental directors and managers to ensure an integrated standardized technology environment is achieved and maintained.
• Uses situational awareness to anticipate and prevent accidents.
• Performs related duties as assigned.
  

Qualifications

Education and Licenses

• Bachelor’s degree in information technology, business administration or other related field. Equivalent combination of education and/or experience may be accepted.
• Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.

Minimum Experience

• Nine (9) years of experience in the information technology field. Equivalent combination of education and/or experience may be accepted.
• Six (6) of the years of experience must be in a supervisory capacity.

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

Apply

Interested candidates may apply to the Director of Technology Infrastructure posting by visiting careers.paturnpike.com by November 29, 2021.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.