Editorial Event Support Technician

Who You Are:
Getty Images Inc. is looking for an Editorial Event Support Technician who enjoys working across the entire life cycle of projects to provide technical support either onsite or remotely for our coverage of events nationally and internationally.
The mission of the Editorial Event Support team at Getty Images Inc. is to work with photographers, editors, external vendors and event organizers to ensure smooth and quick delivery of images to our customers.

Your Next Challenge:
You will join a team of highly collaborative and curious technicians who are comfortable working within a diverse set of environments, and willing to take initiative on their ideas. You are ready to take on the challenge of setting up and running technology in non-traditional environments at the largest sporting, entertainment, and news events around the globe.
As a member of the team, you will work to troubleshoot and resolve the inevitable technical issues that happen during live events.
You will have the opportunity to continuously evaluate and provide guidance on the use of new technologies for improvements on imagery delivery.

What You'll Need:

• The position requires technical skill in, among others, the following areas:
• Solid understanding of TCP/IP networks and other data communication technologies
• Network cabling
• Wired and wireless communications
• Routers
• Switches
• RF communications principles
• Use of fiber optics
• AC/DC wiring
• Computer hardware repair
• RAID array technology
• VMware ESXi
• A thorough understanding of Windows and Mac OS environments
• FTP and software for transferring of files
• You possess a working knowledge of Cloud services and tools. You are comfortable with using tools such as ClickUp, Slack, and Lucidchart.
• You have the agility to handle the constantly changing flow of traffic. This includes the ability to remain productive during slow times, to multitask effectively during lively times, and to exercise patience and professionalism during stressful situations
• You have a friendly presence and helpful attitude as well as strong interpersonal skills, and ability to work well with others.

Nice to Have:

• The successful candidate will be familiar with the software and hardware commonly used in digital imaging workflow and could troubleshoot and resolve problems in these areas. This role requires an out of the box problem solver.
• Bachelor’s degree (B.A. or B.S.) from a four-year college or university, 4+ years related experience and/or training, or equivalent combination of education and experience.
• Understanding or desire to learn advanced computer/IT skills, including thorough understanding of networking, subnets, and IP configuration.
• You are able to work independently and in a team environment with fellow technicians, photographers, and editors. Also able to collaborate with Operations, Technology, and other teams.
• You possess the ability to problem solve and take initiative. You have the flexibility to tackle additional projects.

What You Can Expect: (Physical and Mental Demands & Requirements)

• In the position, you will need to be comfortable with working long hours and not always having a traditional work schedule as events sometimes happen over holidays and weekends.
• You will be required to have a valid US Driver’s license as you will be needing to drive to the event locations.
• You currently possess or can obtain a passport. Extensive travel is required, both domestically and internationally.
• You’re ready to work on location for extended periods of time to ensure successful coverage of events.
• Frequent communication with others to exchange information. (Required)
• Occasionally moving objects up to 50 lbs and frequently moving objects up to 20 lbs.
• Occasional sedentary work that primarily involves sitting/standing; Time of each will vary.
• Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc. (Required)
• Frequent repetition of motions and gestures that may include the wrists, hands and/or fingers. (Required)
• Constant assessment of accuracy and thoroughness of the work assignment. (Required)
• Occasionally operating of machinery, technology and/or power tools.
• Occasionally performing role functions in a loud and noisy environment.
• Occasionally performing role functions in outdoor elements that may involve low temperatures, high temperatures, precipitation, snow and wind.
• Occasionally performing role functions in presence of bright, flashing lights.

Due to the current conditions of Covid-19, this key position provides flexibility to work from home. Please note this role does require traveling.

Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or to submit an online application, please email [email protected].

Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.