Senior Quality Assurance Engineer

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description

We are looking for a talented, energetic Senior Software Quality Engineer to join our team. This person will be responsible for extensive testing across various product lines.

She/He will work closely with the product, business and operations team to understand requirements and create, execute, manage and report test plans, test cases and test reports. Should have a good understanding of SDLC, and Software Quality Life Cycle, Agile/Scrum procedures and processes. Must be able to work with product and engineering partners on large projects with minimum supervision.

This role can be based out of Denver, CO, San Francisco, CA or Lowell, MA.

What You’ll Be Doing...

• Collaborate with development and architecture teams to influence the architecture and design of software and help bring quality into the design of the product
• Work closely with product, business and developers to understand requirements and create detailed test plans, test cases and identify risks
• Create and maintain test suites for functional, regression, acceptance and UAT testing
• Responsible for automation tasks within a Scrum team, guiding other QA members
• Work with other Senior QAs on automation effort in identifying key areas for improvements across teams
• Responsible for functional, integration, data integrity and regression testing activities in order to ensure quality of code before releasing to production
• Create detailed bug reports by performing root cause analysis and work with product teams and engineering leads to prioritize them
• Liaison between product, development and SQA community to enforce SQA standards and best practices to deliver quality code
• Provide sprint & release test reports, metrics
• Understand deployment scenarios and manage deployment to test environments

Qualifications

• BS/BE or higher in Computer Science with emphasis on Quality Assurance. Or strong proven relevant experience
• At least 6 years of experience as a Software Quality Engineer
• At least 3 years of experience with REST services
• Strong experience writing and maintaining automated test cases using Selenium and TestNG written in Java
• Deep understanding of SDLC processes and agile, experience in applying test methodologies, creating test plans, test cases, test reports, and relevant tools and technologies
• Proficiency with SQL
• Experience with LINUX environments, build deployments, debugging & installation
• Proven experience working in agile methodology & demonstrated ability to work in dynamic, fast paced work environments
• Strong team collaboration, strong written and verbal communication skills. Can resolve issues collaboratively without escalations
• Must have great analytical and troubleshooting skills

You're Our Ideal Candidate If you have...

• Experience with Git, Jira, Jenkins, Gradle, Selenium Grid
• Experience with performance tools
• E-commerce domain experience