Product Manager Platform

As a Product Manager for SwagUp, you will have the exciting opportunity to join a dynamic, fast-paced team to manage and own the backend billing aspect of our systems.

Speed and accuracy of what gets developed is a key factor in any startup's success and it all starts with a clear understanding of users, prioritization of future projects, and detailed specs to ensure a smooth handoff to development, ensuring all teams are aligned.

You will need to speak the language of finance and software development, melding the two together to create the most impactful outcomes. As we work to implement new technologies on the billing side of our platform, you will be instrumental in building out our client billing and SwagUp finance products.

RESPONSIBILITIES

• You will need to become an expert in the SwagUp financial, vendor, and client processes
• Gather requirements and write clear documentation to align agile teams to enable product delivery
• Conduct client interviews to better understand customer needs
• Develop and articulate product strategy and roadmap for the Billing products by working closely with leadership and understanding our target customers
• Identify opportunities to improve the customer experience during checkout by measuring Conversion Rate and Cash Conversion Cycle
• Partner closely with finance, accounting, engineering and design teams to execute on the strategic roadmap

REQUIREMENTS

• 3+ years of product management experience, ideally owning financial related products.
• Demonstrated ability to prioritize competing opportunities, by analyzing data and balancing customer needs with business priorities.
• Strategic thinker who excels at defining and executing on the product roadmap.
• Excellent communicator that can back their decision making and can enable reaching common ground amongst stakeholders.
• Someone who thrives in a high-growth environment but does not lose sight of the big picture.

WHAT SUCCESS LOOKS LIKE

• Accurately document business requirements for the product.
• Work with the stakeholders and the tech team to estimate a time of completion.
• Align objectives within the various departments and accurately determine success metrics for product launches.

SwagUp welcomes and celebrates talent from all backgrounds and perspectives. Our success is directly correlated to our people, and we believe our team should reflect the diversity of the companies we partner with. As an organization, we strive to foster an inclusive, diverse environment where we all work towards a common goal! #tothemoon

ABOUT US

SwagUp is an API first company where top brands can create, automate, and distribute swag. We take all the heavy lifting from design work, assembly, storage, and shipping worldwide. Our platform allows clients to work collaboratively with all their co-workers on any swag project without the headaches!

If you like challenging the status quo, and working in small, unstructured environments, you’ll fit right in.

We’ve accomplished so much in under 4 years, but we’ve just begun to crack the surface. We look forward to meeting you.