VP, Mobility Services & Business Development

We are here to Challenge the Transportation Status Quo and Reimagine what it means to Travel by Train in America.

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in South Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded express train service in the country.

At Brightline, we believe in creating meaningful connections through exceptional travel experiences. We operate at the intersection of hospitality and transportation and we are on a mission to encourage America to Go Car Free. Carefree. Brightline owns and operates an express passenger rail system connecting major population centers in Florida, with plans to expand operations further in Florida, Los Angeles, Las Vegas and elsewhere in North America. We are the first new major private passenger intercity railroad in the United States in over a century, and we believe our business represents a scalable model for twenty-first century passenger travel in North America.

Brightline currently operates between Miami and West Palm Beach, one of the most heavily traveled and congested regions in the U.S. We are about hallway finished with construction of our Florida passenger rail system's expansion to Orlando, Florida, and we intend to further expand our rail service to Tampa, Florida with an intermediary stop at Walt Disney World Resort. We can operate up to 32 trains daily that are capable of speeds of up to 125 miles per hour, and we own stations located in the heart of downtown cities and major transit hubs in Florida. Our passenger rail system offers a travel option that is faster, safer, more eco-friendly, more reliable, less expensive, more productive, and more enjoyable than travel by car or air.

Brightline provides a unique and enriching opportunity to be a part of a new transportation alternative that is keenly focused on hospitality and guest service.

Ancillary Sales and Revenue Department plays a key role in setting strategy, pricing and generating revenue for across all Ancillary businesses including but not limited to Parking, Food and Beverage, Retail, Merchandising and transportation.
As an essential member of the Commercial team, you will focus on planning and expanding Brightline’s first and last mile transportation infrastructure through multimodal connections and services with an “eye to” enhancing service, developing revenue streams and building technology integration to create a frictionless experience for our guests.

Essential Functions

• Develops strategic multimodal transportation and parking program to provide first and last mile solutions for business and leisure segment that can scale with Brightline’s quickly growing business.
• Builds out our pipeline of innovative mobility service providers and resources including but not limited to the following: public transportation, rideshare services, shuttles, Voucher Programs, Vanpool Services, PDA travel planning technology, donated car program, adaptive vehicle services, ADA Services
• Works closely with product manager to ensure that mobility solutions are seamless integrated into our consumer platforms to provide a singular digital guest
• Works closely with Operations team to ensure that each mobility solutions feels like an extension of the Brightline service standard.

• Serves as a liaison with local transportation service providers and public entities including governmental agencies, local Business Development Agencies, community groups and the public on transportation planning issues
• Owns and hits/exceeds annual revenue goals with transportation and parking segment.

• Ensure that Brightline is adhering to the terms and conditions of any transportation partnership agreements and that SLA (Service Level Agreement) standards are met within all agreements, modality integrations and partnerships
• Develops our master station transportation wayfinding plan with effective signage, marketing, and communications that is informed by pedestrian movement studies and any existing conditions to identify gaps and opportunities.
• Work with CCO to establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Establishes and adjusts pricing and product mix by monitoring costs, competition, and supply and demand
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Effectively communicate the value proposition through proposals and presentations

• Respond to RFP’s; prepare marketing proposals to bid on new business
• Understand category-specific landscapes and trends
• Prepare and submit financial and sales/marketing reports as required
• Work with operations and marketing manager to manage transitions and new account openings

• Work with VP and marketing manager to implement marketing strategies; analyzing trends and results

Qualifications:

• 7+ years of a combination of mobility, business development and sales experience
• Has owned a mobility focused P&L, hit targets and balanced the guest experience
• Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment
• Is a digital native and is well informed on the latest user behavior data when it comes to mobile booking flow optimization.
• Strong analytical orientation; comfort using databases and analytical tools and making data-based decisions, particularly customer relationship management tools
• Ownership oriented; ability to internalize goals and create appropriate action plans
• Strong problem-solving skills; the ability to analyze problems and develop actionable and appropriate tactical plans quickly
• Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization
• Meticulous attention to detail
• The ability to juggle many tasks in parallel without lowering your quality bar
• Self-motivated and a strong bias for action; willingness to roll up your sleeves and do whatever is necessary to meet team goal

NOTE: JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY. Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.