Featured Article

Will ride-hailing profits ever come?

A detour into Uber and Lyft’s numbers

Comment

Image Credits: Nigel Sussman (opens in a new window)

Uber and Lyft lost a lot of money in 2020. That’s not a surprise, as COVID-19 caused many ride-hailing markets to freeze, limiting demand for folks moving around. To combat the declines in their traditional businesses, Uber continued its push into consumer delivery, while Lyft announced a push into business-to-business logistics.

But the decline in demand harmed both companies. We can see that in their full-year numbers. Uber’s revenue fell from $13 billion in 2019 to $11.1 billion in 2020. Lyft’s fell from $3.6 billion in 2019 to a far-smaller $2.4 billion in 2020.


The Exchange explores startups, markets and money. Read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.


But Uber and Lyft are excited that they will reach adjusted profitability, measured as earnings before interest, taxes, depreciation, amortization and even more stuff stripped out, by the fourth quarter of this year.

Ride-hailing profits have long felt similar to self-driving revenues: just a bit over the horizon. But after the year from hell, Uber and Lyft are pretty damn certain that their highly adjusted profit dreams are going to come through.

This morning, let’s unpack their latest numbers to see if what the two companies are dangling in front of investors is worth desiring. Along the way we’ll talk BS metrics and how firing a lot of people can cut your cost base.

Uber

Using normal accounting rules, Uber lost $6.77 billion in 2020, an improvement from its 2019 loss of $8.51 billion. However, if you lean on Uber’s definition of adjusted EBITDA, its 2019 and 2020 losses fall to $2.73 billion and $2.53 billion, respectively.

So what is this magic wand Uber is waving to make billions of dollars worth of red ink go away? Let’s hear from the company itself:

We define Adjusted EBITDA as net income (loss), excluding (i) income (loss) from discontinued operations, net of income taxes, (ii) net income (loss) attributable to non-controlling interests, net of tax, (iii) provision for (benefit from) income taxes, (iv) income (loss) from equity method investments, (v) interest expense, (vi) other income (expense), net, (vii) depreciation and amortization, (viii) stock-based compensation expense, (ix) certain legal, tax, and regulatory reserve changes and settlements, (x) goodwill and asset impairments/loss on sale of assets, (xi) acquisition and financing related expenses, (xii) restructuring and related charges and (xiii) other items not indicative of our ongoing operating performance, including COVID-19 response initiative related payments for financial assistance to Drivers personally impacted by COVID-19, the cost of personal protective equipment distributed to Drivers, Driver reimbursement for their cost of purchasing personal protective equipment, the costs related to free rides and food deliveries to healthcare workers, seniors, and others in need as well as charitable donations.

Er, hot damn. I can’t recall ever seeing an adjusted EBITDA definition with 12 different categories of exclusion. But, it’s what Uber is focused on as reaching positive adjusted EBITDA is key to its current pitch to investors.

Indeed, here’s the company’s CFO in its most recent earnings call, discussing its recent performance:

We remain on track to turn the EBITDA profitable in 2021, and we are confident that Uber can deliver sustained strong top-line growth as we move past the pandemic.

So, if investors get what Uber promises, they will get an unprofitable company at the end of 2021, albeit one that, if you strip out a dozen categories of expense, is no longer running in the red. This, from a company worth north of $112 billion, feels like a very small promise.

And yet Uber shares have quadrupled from their pandemic lows, during which they fell under the $15 mark. Today Uber is worth more than $60 per share, despite shrinking last year and projecting years of losses (real), and possibly some (fake) profits later in the year.

Wild.

There is good news amidst the Uber results, however. Observe the following riff from Uber’s CEO:

In Q4, we had 15 countries generating over $100 million of EBITDA on just over $2.5 billion of gross bookings. We remain confident that delivery will turn EBITDA profitable in 2021, although we will not hesitate to lean in during the first half of the year.

So: Using Uber’s favorite profitability metric, its growth-critical delivery business may stop losing money this year. That will help them reach its company-wide adjusted profitability metric this year.

By the way, the largest expense Uber stripped from its profitability calculations to generate Q4 2020 adjusted EBITDA of -$454 million from its net loss in the period of $968 million? $236 million in stock-based compensation. That’s dilution.

And Uber is somehow getting away with telling its investors that a quarter billion in quarterly dilution is fine, while promising profit numbers later this year that will also discount Uber paying quite a lot of its employee comp expenses out of investors’ pockets over its own.

And investors are bidding its shares while Uber is making these promises. The stock market is wild!

Anyway, looking back at our coverage of Uber and Lyft’s profitability promises in 2019, we can see that end-of-year adjusted profitability has long been the goal for both firms. So, they have at least been consistent in promising Diet Coke profits for years now.

Speaking of Lyft, let’s chat their math.

Lyft

Lyft shrank in 2020, with its revenue falling from $3.62 billion to $2.36 billion. And after losing $2.6 billion in 2019, Lyft lost a smaller $1.75 billion in 2020. That’s somewhat better.

However, once we get out our adjusted EBITDA wand and wave it once again at those pesky GAAP numbers, things get much better. Lyft’s 2019 loss falls to $678.9 million, and its 2020 deficit slips to $755.2 million.

The difference? Akin to Uber, Lyft’s adjusted EBITDA strips out a host of costs, including share-based compensation and the “payroll tax expense related to stock-based compensation,” which always feels cheeky to me. But the good news is that the metric allowed Lyft to yank $589.5 million out its its profit calculations in honor of helping generate “profit” numbers that look better.

Anyhoo, Lyft is promising the same sort of thing that Uber is, namely some faux profit toward the end of this year. Here’s its CFO from its earnings call (Emphasis: TechCrunch):

Let me provide an update on our path to profitability. The fourth quarter and our plans for Q1 serve as visible proof points of the extent to which we’ve reduced our expense base. Given the impact of new efficiencies and our lower cost structure, we’re even more confident that we’ll be able to achieve adjusted EBITDA profitability by Q4. In fact, based on the improvements we’ve made, there is a chance we can achieve profitability in Q3. Obviously, pulling in profitability would require a strong summer rebound. However, the fact that this is now even a possibility in the Q3 time frame should increase investor confidence.

Wee, such winning. Many profits. Very adjust.

Here Lyft is again promising investors that, if they ignore the fact that Lyft is paying employees with currency (stock) that investors are paying for (with dilution), it may make some money later in 2021. Huzzah.

I mean yes, it is an accomplishment of sorts. Lyft has not generated adjusted EBITDA positivity on a regular historical basis that I am aware of. But I am in awe of the two companies’ abilities to play startup-math with their numbers as if they were an early-stage upstart presenting a merely cash-based forecast to their venture investors while, in fact, they are huge public companies with long operating histories.

It would make a little more sense if they were growing. But they are not. They shrank last year. And they still get to play footsie with the numbers? Wild.

I think the two companies’ rapid valuation appreciation — Lyft fell to around $21 per share during March 2020; today its stock is worth around $56 per share — since the pandemic lows that is impressive. And both companies have worked hard. I just don’t get the kid gloves that others use to play with them.

On the hard work front, Lyft fired a bunch of people last year. TechCrunch covered the cuts, which included nearly 1,000 layoffs and even more furloughs. That sucks. Despite the loss of employee trust and institutional expertise, it helped keep its profit promise alive. The company said as much in our above quote, citing its falling “expense base” as a confidence-booster to its adjusted profit plans.

So Lyft’s operating team slashed headcount and intends to keep praising itself for using investor dilution to comp its workers. Just like Uber! You know investors are in a mood to forgive when this is the lay of the land.

Perhaps investors are right, however. Maybe Uber and Lyft will enjoy a return-to-form this year as the COVID-19 vaccine rolls out. And if so, they could return to revenue growth as they cut their cash burn. That would be pretty kick-ass for both companies. But investors have either very high future cash flow expectations from both companies, or they are overpaying for their net-present value.

And I’m only 80% kidding.

The kicker to all of this is that this is the stock market that all the unicorns are going public into. Talk about a debut at the right moment!

Lyft is laying off 982 employees, furloughing a further 288 due to COVID-19 pandemic

More TechCrunch

The National Democratic Alliance (NDA) has emerged victorious in India’s 2024 general election, but with a smaller majority compared to 2019. According to post-election analysis by Goldman Sachs, JP Morgan,…

Modi-led coalition’s election win signals policy continuity in India – but also spending cuts

Featured Article

A comprehensive list of 2024 tech layoffs

The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to independent layoffs tracker Layoffs.fyi. Companies like Tesla, Amazon, Google, TikTok, Snap and Microsoft have conducted sizable layoffs in the…

9 hours ago
A comprehensive list of 2024 tech layoffs

Featured Article

What to expect from WWDC 2024: iOS 18, macOS 15 and so much AI

Apple is hoping to make WWDC 2024 memorable as it finally spells out its generative AI plans.

10 hours ago
What to expect from WWDC 2024: iOS 18, macOS 15 and so much AI

We just announced the breakout session winners last week. Now meet the roundtable sessions that really “rounded” out the competition for this year’s Disrupt 2024 audience choice program. With five…

The votes are in: Meet the Disrupt 2024 audience choice roundtable winners

The malicious attack appears to have involved malware transmitted through TikTok’s DMs.

TikTok acknowledges exploit targeting high-profile accounts

It’s unusual for three major AI providers to all be down at the same time, which could signal a broader infrastructure issues or internet-scale problem.

AI apocalypse? ChatGPT, Claude and Perplexity all went down at the same time

Welcome to TechCrunch Fintech! This week, we’re looking at LoanSnap’s woes, Nubank’s and Monzo’s positive milestones, a plethora of fintech fundraises and more! To get a roundup of TechCrunch’s biggest…

A look at LoanSnap’s troubles and which neobanks are having a moment

Databricks, the analytics and AI giant, has acquired data management company Tabular for an undisclosed sum. (CNBC reports that Databricks paid over $1 billion.) According to Tabular co-founder Ryan Blue,…

Databricks acquires Tabular to build a common data lakehouse standard

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm. What started as a tool to hyper-charge productivity through writing essays and code with short text prompts has evolved…

ChatGPT: Everything you need to know about the AI-powered chatbot

The next few weeks could be pivotal for Worldcoin, the controversial eyeball-scanning crypto venture co-founded by OpenAI’s Sam Altman, whose operations remain almost entirely shuttered in the European Union following…

Worldcoin faces pivotal EU privacy decision within weeks

OpenAI’s chatbot ChatGPT has been down for several users across the globe for the last few hours.

OpenAI fixes the issue that caused ChatGPT outage for several hours

True Fit, the AI-powered size-and-fit personalization tool, has offered its size recommendation solution to thousands of retailers for nearly 20 years. Now, the company is venturing into the generative AI…

True Fit leverages generative AI to help online shoppers find clothes that fit

Audio streaming service TuneIn is teaming up with Discord to bring free live radio to the platform. This is TuneIn’s first collaboration with a social platform and one that is…

Discord and TuneIn partner to bring live radio to the social platform

The early victors in the AI gold rush are selling the picks and shovels needed to develop and apply artificial intelligence. Just take a look at data-labeling startup Scale AI…

Scale AI founder Alexandr Wang is coming to Disrupt 2024

Try to imagine the number of parts that go into making a rocket engine. Now imagine requesting and comparing quotes for each of those parts, getting approvals to purchase the…

Engineer brothers found Forge to modernize hardware procurement

Raspberry Pi has released a $70 AI extension kit with a neural network inference accelerator that can be used for local inferencing, for the Raspberry Pi 5.

Raspberry Pi partners with Hailo for its AI extension kit

When Stacklet’s founders, Travis Stanfield and Kapil Thangavelu, came out of Capital One in 2020 to launch their startup, most companies weren’t all that concerned with constraining cloud costs. But…

Stacklet sees demand grow as companies take cloud cost control more seriously

Fivetran’s Managed Data Lake Service aims to remove the repetitive work of managing data lakes.

Fivetran launches a managed data lake service

Lance Riedel and Nigel Daley both spent decades in search discovery, but it was while working at Pinterest that they began trying to understand how to use search engines to…

How a couple of former Pinterest search experts caught Biz Stone’s attention

GetWhy helps businesses carry out market studies and extract insights from video-based interviews using AI.

GetWhy, a market research AI platform that extracts insights from video interviews, raises $34.5M

AI-powered virtual physical therapy platform Sword Health has seen its valuation soar 50% to $3 billion.

Sword Health raises $130M and its valuation soars to $3B

Jeffrey Katzenberg and Sujay Jaswa, along with three general partners, manage $1.5 billion in assets today through their Build, Venture and Seed strategies.

WndrCo officially gets into venture capital with fresh $460M across two funds

The startup targets the middle ground between platforms that offer rigid templates, and those that facilitate a full-control approach.

Storyblok raises $80M to add more AI to its ‘headless’ CMS aimed at non-technical people

The startup has been pursuing a ground-up redesign of a well-understood technology.

‘Star Wars’ lasers and waterfalls of molten salt: How Xcimer plans to make fusion power happen

Sēkr, a startup that offers a mobile app for outdoor enthusiasts and campers, is launching a new AI tool for planning road trips. The new tool, called Copilot, is available…

Travel app Sēkr can plan your next road trip with its new AI tool

Microsoft’s education-focused flavor of its cloud productivity suite, Microsoft 365 Education, is facing investigation in the European Union. Privacy rights nonprofit noyb has just lodged two complaints with Austria’s data…

Microsoft hit with EU privacy complaints over schools’ use of 365 Education suite

Since the shock of Russia’s 2022 invasion of Ukraine, solar energy has been having a moment in Europe. Electricity prices have been going up while the investment required to get…

Samara is accelerating the energy transition in Spain one solar panel at a time

Featured Article

DEI backlash: Stay up-to-date on the latest legal and corporate challenges

It’s clear that this year will be a turning point for DEI.

1 day ago
DEI backlash: Stay up-to-date on the latest legal and corporate challenges

The keynote will be focused on Apple’s software offerings and the developers that power them, including the latest versions of iOS, iPadOS, macOS, tvOS, visionOS and watchOS.

Watch Apple kick off WWDC 2024 right here

Hello and welcome back to TechCrunch Space. Unfortunately, Boeing’s Starliner launch was delayed yet again, this time due to issues with one of the three redundant computers used by United…

TechCrunch Space: China’s victory