Hardware

Sonos clarifies how unsupported devices will be treated

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Smart speaker manufacturer Sonos clarified its stance when it comes to old devices that are no longer supported. The company faced some criticisms after its original announcement. Sonos now says that you’ll be able to create two separate Sonos systems so that your newer devices stay up to date.

If you use a Zone Player, Connect, first-generation Play:5, CR200, Bridge or pre-2015 Connect:Amp, Sonos is still going to drop support for those devices. According to the company, those devices have reached their technical limits when it comes to memory and processing power.

Your Sonos system will stop receiving updates if you have an old device

While nothing lasts forever, it’s still a shame that speakers that work perfectly fine are going to get worse over time. For instance, if Spotify and Apple Music update their application programming interface in the future, your devices could stop working with those services altogether.

But the announcement felt even more insulting as the company originally said that your entire ecosystem of Sonos devices would stop receiving updates so that all your devices remain on the same firmware version. Even if you just bought a Sonos One, it would stop receiving updates if there’s an old speaker on your network.

“We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state,” the company writes.

It’s not ideal, but the company is no longer holding your Sonos system back. Sonos also clarifies that old devices will still receive security updates and bug fixes — but there won’t be any new features.

I still think Sonos should add a computing card slot to its devices. This way, you wouldn’t have to replace speakers altogether. You could get a new computing card with more memory and faster processors and swap your existing card. Modularity is going to be essential if tech companies want to adopt a more environmentally friendly stance.

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