Mozilla lays off 70 as it waits for new products to generate revenue

Comment

Image Credits: Horacio Villalobos – Corbis/Corbis via Getty Images / Getty Images

Mozilla laid off about 70 employees today, TechCrunch has learned.

In an internal memo, Mozilla chairwoman and interim CEO Mitchell Baker specifically mentions the slow rollout of the organization’s new revenue-generating products as the reason for why it needed to take this action. The overall number may still be higher, though, as Mozilla is still looking into how this decision will affect workers in the U.K. and France. In 2018, Mozilla Corporation (as opposed to the much smaller Mozilla Foundation) said it had about 1,000 employees worldwide.

“You may recall that we expected to be earning revenue in 2019 and 2020 from new subscription products as well as higher revenue from sources outside of search. This did not happen,” Baker writes in her memo. “Our 2019 plan underestimated how long it would take to build and ship new, revenue-generating products. Given that, and all we learned in 2019 about the pace of innovation, we decided to take a more conservative approach to projecting our revenue for 2020. We also agreed to a principle of living within our means, of not spending more than we earn for the foreseeable future.”

https://twitter.com/grmpyprogrammer/status/1217527164255592449

Baker says laid-off employees will receive “generous exit packages” and outplacement support. She also notes that the leadership team looked into shutting down the Mozilla innovation fund but decided that it needed it in order to continue developing new products. In total, Mozilla is dedicating $43 million to building new products.

“As we look to the future, we know we must take bold steps to evolve and ensure the strength and longevity of our mission,” Baker writes. “Mozilla has a strong line of sight to future revenue generation, but we are taking a more conservative approach to our finances. This will enable us to pivot as needed to respond to market threats to internet health, and champion user privacy and agency.”

The organization last reported major layoffs in 2017.

Mozilla launches the next phase of its Firefox Private Network VPN beta

Over the course of the last few months, Mozilla started testing a number of new products, most of which will be subscription-based once they launch. The marquee feature here is including its Firefox Private Network and a device-level VPN service that is yet to launch, but will cost around $4.99 per month.

All of this is part of the organization’s plans to become less reliant on income from search partnerships and to create more revenue channels. In 2018, the latest year for which Mozilla has published its financial records, about 91% of its royalty revenues came from search contracts.

We have reached out to Mozilla for comment and will update this post once we hear more.

Update (1pm PT): In a statement posted to the Mozilla blog, Mitchell Baker reiterates that Mozilla had to make these cuts in order to fund innovation. “Mozilla has a strong line of sight on future revenue generation from our core business,” she writes. “In some ways, this makes this action harder, and we are deeply distressed about the effect on our colleagues. However, to responsibly make additional investments in innovation to improve the internet, we can and must work within the limits of our core finances”


Here is the full memo:

Office of the CEO <officeoftheceo@mozilla.com>
to all-moco-mofo

Hi all,

I have some difficult news to share. With the support of the entire Steering Committee and our Board, we have made an extremely tough decision: over the course of today, we plan to eliminate about 70 roles from across MoCo. This number may be slightly larger as we are still in a consultation process in the UK and France, as the law requires, on the exact roles that may be eliminated there. We are doing this with the utmost respect for each and every person who is impacted and will go to great lengths to take care of them by providing generous exit packages and outplacement support. Most will not join us in Berlin. I will send another note when we have been able to talk to the affected people wherever possible, so that you will know when the notifications/outreach are complete.

This news likely comes as a shock and I am sorry that we could not have been more transparent with you along the way. This is never my desire. Reducing our headcount was something the Steering Committee considered as part of our 2020 planning and budgeting exercise only after all other avenues were explored. The final decision was made just before the holiday break with the work to finalize the exact set of roles affected continuing into early January (there are exceptions in the UK and France where we are consulting on decisions.) I made the decision not to communicate about this until we had a near-final list of roles and individuals affected.

Even though I expect it will be difficult to digest right now, I would like to share more about what led to this decision. Perhaps you can come back to it later, if that’s easier.

You may recall that we expected to be earning revenue in 2019 and 2020 from new subscription products as well as higher revenue from sources outside of search. This did not happen. Our 2019 plan underestimated how long it would take to build and ship new, revenue-generating products. Given that, and all we learned in 2019 about the pace of innovation, we decided to take a more conservative approach to projecting our revenue for 2020. We also agreed to a principle of living within our means, of not spending more than we earn for the foreseeable future.

This approach is prudent certainly, but challenging practically. In our case, it required difficult decisions with painful results. Regular annual pay increases, bonuses and other costs which increase from year-to-year as well as a continuing need to maintain a separate, substantial innovation fund, meant that we had to look for considerable savings across Mozilla as part of our 2020 planning and budgeting process. This process ultimately led us to the decision to reduce our workforce.

At this point, you might ask if we considered foregoing the separate innovation fund, continuing as we did in 2019. The answer is yes but we ultimately decided we could not, in good faith, adopt this. Mozilla’s future depends on us excelling at our current work and developing new offerings to expand our impact. And creating the new products we need to change the future requires us to do things differently, including allocating funds, $43M to be specific, for this purpose. We will discuss our plans for making innovation robust and successful in increasing detail as we head into, and then again at, the All Hands, rather than trying to do so here.

As we look to the future, we know we must take bold steps to evolve and ensure the strength and longevity of our mission. Mozilla has a strong line of sight to future revenue generation, but we are taking a more conservative approach to our finances. This will enable us to pivot as needed to respond to market threats to internet health, and champion user privacy and agency.

I ask that we all do what we can to support each other through this difficult period.

Mitchell

More TechCrunch

Slack CEO Denise Dresser Speaking At TechCrunch Disrupt 2024

Slack CEO Denise Dresser is coming to TechCrunch Disrupt this October

Apple’s SDKs (software development kits) have been updated with a variety of new APIs and frameworks.

Apple brings its gen AI ‘Apple Intelligence’ to developers, will let Siri control apps

Apple kicked off its weeklong Worldwide Developers Conference (WWDC 2024) event today with the customary keynote at 1 p.m. ET/10 a.m. PT. The presentation focused on the company’s software offerings…

Watch the Apple Intelligence reveal, and the rest of WWDC 2024 right here

The TechCrunch the team runs down all of the biggest news from the Apple WWDC 2024 keynote in an easy-to-skim digest.

Here’s everything Apple announced at the WWDC 2024 keynote, including Apple Intelligence, Siri makeover

Older iPhones or iPhone 15 users won’t be able to use these features.

Apple Intelligence features will be available on iPhone 15 Pro and devices with M1 or newer chips

Soon, Siri will be able to tap ChatGPT for “expertise” where it might be helpful, Apple says.

Apple brings ChatGPT to its apps, including Siri

Apple Intelligence will have an understanding of who you’re talking with in a messaging conversation.

Apple debuts AI-generated … Bitmoji

To use InSight, Apple TV+ subscribers can swipe down on their remote to bring up a display with actor names and character information in real time.

Apple TV+ introduces InSight, a new feature similar to Amazon’s X-Ray, at WWDC 2024

Siri is now more natural, more relevant and more personal — and it has new look.

Apple gives Siri an AI makeover

The company has been pushing the feature as integral to all of its various operating system offerings, including iOS, macOS and the latest, VisionOS.

Apple Intelligence is the company’s new generative AI offering

In addition to all the features you can find in the Passwords menu today, there’s a new column on the left that lets you more easily navigate your password collection.

Apple is launching its own password manager app

With Smart Script, Apple says it’s making handwriting your notes even smoother and straighter.

Smart Script in iPadOS 18 will clean up your handwriting when using an Apple Pencil

iOS’ perennial tips calculating app is finally coming to the larger screen.

Calculator for iPad does the math for you

The new OS, announced at WWDC 2024, will allow users to mirror their iPhone screen directly on their Mac and even control it.

With macOS Sequoia, you can mirror your iPhone on your Mac

At Apple’s WWDC 2024, the company announced MacOS Sequoia.

Apple unveils macOS Sequoia

“Messages via Satellite,” announced at Apple’s WWDC 2024 keynote, works much like the SOS feature does.

iPhones will soon text via satellite

Apple says the new design will lead to less time searching for photos.

Apple revamps its Photos app for iOS 18

Users will be able to lock an app when they hand over their phone.

iOS 18 will let you hide and lock apps

Apple’s WWDC 2024 keynote was packed, including a number of key new updates for iOS 18. One of the more interesting additions is Tap to Cash, which is more or…

Tap to Cash lets you pay by touching iPhones

In iOS 18, Apple will now support long-requested functionality, like the ability to set app icons and widgets wherever you want.

iOS 18 will finally let you customize your icons and unlock them from the grid

As expected, this is a pivotal moment for the mobile platform as iOS 18 is going to focus on artificial intelligence.

Apple unveils iOS 18 with tons of AI-powered features

Apple today kicked off what it promised would be a packed WWDC 2024 with a handful of visionOS announcements. At the top of the list is the ability to turn…

visionOS can now make spatial photos out of 3D images

The Apple Vision Pro is now available in eight new countries.

Apple to release Vision Pro in international markets

VisionOS 2 will come to Vision Pro as a free update later this year.

Apple debuts visionOS 2 at WWDC 2024

The security firm said the attacks targeting Snowflake customers is “ongoing,” suggesting the number of affected companies may rise.

Mandiant says hackers stole a ‘significant volume of data’ from Snowflake customers

French startup Kelvin, which uses computer vision and machine learning to make it easier to audit homes for energy efficiency, has raised $5.1M.

Kelvin wants to help save the planet by applying AI to home energy audits

A last call and a major shoutout to any and all early-stage founders. It’s time to dig deep and take advantage of an unparalleled opportunity at TechCrunch Disrupt 2024 —…

Only hours left to apply to Startup Battlefield 200 at Disrupt

Privacy watchdogs in the U.K. and Canada have launched a joint investigation into the data breach at 23andMe last year.  On Monday, the U.K,’s Information Commissioner’s Office (ICO) and the…

UK and Canada privacy watchdogs investigating 23andMe data breach

Dubai-based fractional property investment platform Stake has raised $14 million in Series A funding.

Stake raises $14M to bring its fractional property investment platform to Saudi Arabia, Abu Dhabi

“We were motivated to fundraise because we think the ’24 vintage is going to be a good one,” founder Craig Shapiro said.

After hits like Reddit and Scopely, Collaborative Fund easily raised a $125M fund to tackle climate, health and food