Global Salesforce Solutions Assessment Consultant

Position Overview:

Room to Read uses a Salesforce database to manage our global programmatic operations activities. The current system was designed to manage a standardized operational model for each of our two programs – focusing on early grade literacy and gender equality. As our programs have evolved, we now operate our programs in more customized/bespoke ways in response to local needs and opportunities. We need to adapt our Salesforce database to respond to this expanded way of operating.  As we move into increased custom project work, with custom reporting, we need to adapt the tool to accommodate the custom project implementation, tracking and reporting. Additionally, as we look to digitize our Program Implementation Monitoring process (PIM), Room to Read is seeking to assess the current model and the tools currently being used and assess how to digitize the intake of that data from previous paper-based format.

Duties & Responsibilities:

• Translate business requirements into well-architected solutions that best leverage the Salesforce.com platform
• Lead design sessions; architect and document solutions that are aligned with stakeholder business objectives
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
• Develop custom solutions and interfaces leveraging the Salesforce.com platform
• Manage technical scopes and stakeholder expectations
• Design and manage the execution of test plans to ensure a quality solution is delivered
• Demonstrate platform thought leadership

Qualifications:

• Bachelor’s degree in a technical discipline or equivalent
• Proven ability to design and optimize business processes and integrate business processes across disparate systems
• 5+ years of CRM industry experience
• Minimum 3 years of Salesforce.com platform experience (5+ years preferred)
• Expert understanding of the Salesforce.com product suite including Salesforce, Sales Cloud, Service Cloud, Platform and AppExchange products
• Configuration experience using the Salesforce.com point-and-click developer interface
• Awareness of programmatic solutions on the Salesforce platform including Apex and VisualForce
• Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
• Strong background in design and development of enterprise systems as part of a complete software product lifecycle
• Familiarity with agile software delivery methodologies such as Scrum
• Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is preferred
• Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Jitterbit etc.) with Salesforce.com

Compensation:

Room to Read offers a competitive pay rate. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries by focusing on literacy and gender equality in education.

Location(s)

Global Office - Main - San Francisco

To be successful at Room to Read, you will also:

• Have passion for our mission and a strong desire to impact a dynamic nonprofit organization
• Be a proactive and innovative thinker who achieves results and creates positive change
• Have a very high level of personal and professional integrity and trustworthiness
• Embrace diversity and a commitment to collaboration
• Thrive in a fast-paced and fun environment

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled