Director of Administrative Systems-Information Services

Category: Administrators

Department: Information Services

Locations: Boston, MA

Posted: Nov 12, 2019

Type: Full-time

Ref No.: NUP

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.

COLLEGE GOALS:

BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

Reporting to the Chief Information Officer (CIO), the Director of Administrative Systems will lead the Administrative Systems team which is responsible for the ongoing coordination and operation of the Ellucian Colleague School Information System. The Director will be ensure efficient, secure and optimal coordination of all related administrative systems. In addition, the Director will work closely with other technical teams and all other academic and administrative teams.

Responsibilities:

• Lead Administrative Systems team that supports the college administrative system.
• Work closely with Network Operations and other team members to recommend, design and deliver the best solutions for the College with a focus on reliability and scalability in a 24x365 environment.
• Collaborate with various departments and vendors to optimize system use.
• Manage and recommend integration of other systems with goal of optimal user experience for both staff and students.
• Provide recommendation and strategic planning as systems evolve.
• Support Business Process Redesign-automation of manual processes in functional offices to support business operations.
• Manage security and access to the administrative applications and integrated products.
• Coordinate training activities for IT staff to support the modules of Colleague and other integrated applications and broader college audience.
• Monitor and report on systems status, problem resolutions, department budgets, and tasks associated with the IT Master Plan.

Requirements:

• Bachelor's Degree ideally in technology or business administration
• At least three years of technical level experience on Ellucian Colleague and a minimum of 5 years of experience supporting academic administrative systems
• Three to four years with management experience or 1 to 2 years as a Sr. Manager or Director in a technical environment supporting an ERP system
• Proven ability to facilitate, collaborate, communicate and maintain high-quality service levels for all stakeholders
• Excellent oral and written communication
• Proven ability to work effectively with a diverse student, faculty and staff populations

Preferred Qualifications:

• Programming or understanding of programming concepts.
• Support experience in a Microsoft networking environment.

Team Values:

• Diversity, inclusion and respect - we strive to equally serve all constituents - staff, faculty and students - with the highest regard to create an optimal work and learning environment.
• Customer Focus - we want the best experience for our staff and students.
• Compassion and Leadership - do what it takes to create an enjoyable, productive work environment. Your teams' success is your and the institution's success.
• Collaboration` - find the common threads that create solutions that benefit the institution as a whole.

Additional Information:

Salary Range: $100,000.00-110,000.00

Review Date: To ensure consideration application materials must be received by December 12, 2019

Application Instructions:

To be considered for this position please upload the following documents to your account:

• Resume
• Cover Letter

Please be sure to address the Required Qualifications in your documents.

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