Senior Manager, IT Projects

Job Title: Senior Manager, Information Technology Projects

Department: Finance & Administration

Center Background: The Center for Reproductive Rights (the Center) is the premier global litigation and legal policy organization using the power of law to advance reproductive rights as fundamental human rights around the world. Headquartered in New York City, the non-profit, non-partisan organization has regional offices in Bogota, Geneva, Kathmandu, Nairobi, and Washington, DC; a staff of approximately 200 diverse professionals; an annual budget of approximately $40 million with an additional $22 million in donated services from leading law firms around the globe.

The Center's game-changing litigation and advocacy work, combined with its unparalleled expertise in constitutional, comparative, and international human rights law, have transformed how reproductive rights are understood by courts, governments, and human rights bodies worldwide. It has played a key role in securing landmark legal victories in Africa, Asia, Eastern Europe, Latin America, and the United States on issues including access to life-saving obstetrics care, contraception, safe abortion services, and comprehensive sexuality information, as well as the prevention of forced sterilization and child marriage. It has brought groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies, led the development of historic, proactive legislation advancing robust protections for reproductive rights, and has built the legal capacity of women’s rights advocates in more than 60 countries.

To learn more about the Center for Reproductive Rights, go to www.reproductiverights.org.

The Role: The Senior Project Manager will report directly to the Director of Technology. The individual in this role will be responsible for planning, organizing, managing, and tracking projects and operations for administrative systems including Finance, HR, Payroll, grant management and business intelligence. The Project Manager will also manage systems interfaces for internal and external systems in conjunction with managing project staff (internal and professional services and translating business needs into technology solutions. This person will be key in building trusted partnerships with Center users in order to maximize the value of administrative systems and corresponding information assets and supporting the Director to drive change across operations as needed to ensure data and systems integrity.

This position will be based at our New York City headquarters.

Primary Responsibilities:

• Oversees the development, implementation and execution of multiple projects through all phases of project lifecycle. Ensures scope and schedule are established for projects;
• Defines project goals and objectives, develops project plans, tracks and monitors projects against plans, reports out to team and leadership;
• Provides business analysis functions throughout the project lifecycle including: defining business requirements, business process; development and/or re-design, and testing functions;
• Delivers defined, approved projects on-time, on budget and within scope;
• Tracks workload, identifies and effectively communicates potential resource and other conflicts;
• Manages and communicates projects risks and issues;
• Provides training on systems;
• Working in conjunction with user support, develops support plans for systems;
• Manages the project team, including internal and external resources;
• Acts as the point of contact for third party vendor professional services for all cloud-based, SaaS implementations;
• Works closely with the Sr. Manager of Infrastructure in support of solution delivery;
• Develops relationships with stakeholders that promote trust and increase efficiency and effectiveness. Works closely with stakeholders to ensure systems and data integrity;
• Works closely with the Director of Technology Services to identify projects to meet business goals and priorities, and continually improve the organization and the portfolio with an emphasis on recommending initiatives to improve business processes, end-user experience, and strategic alignment;
• Participates in IT Governance;
• Maintains current knowledge of industry trends, concepts, practices and procedures

Qualifications:

• Bachelor’s Degree in Information Science, Business Management or a related field required. Project management certification preferred
• 5+ years of Project Management and Business Analysis on complex, enterprise wide system implementations
• Hands-on experience managing and implementing SaaS solutions. Direct experience selecting and managing third party vendors
• Working technical knowledge of infrastructure and experience in information security
• Experience in a highly complex setting with multiple stakeholders and multiple priorities
• Able to work collaboratively across the entire organization to negotiate priorities, schedules, etc. with a very high degree of emotional maturity
• Proven analytical and problem-solving skills, oral and written communication skills, and ability to manage simultaneously multiple priorities
• Proven ability to effectively manage people. Strong understanding of software development lifecycle and principles of application and data architecture.
• Strong experience in project management and business analysis for large projects
• Experience with Raiser’s Edge suite preferred
• Experience in a non-profit setting preferred

Critical Competencies

• Strategic thinking: Applies big-picture thinking while also focusing on the details of implementation
• Decisiveness: Consistently makes sound decisions in a timely manner supportive of the Center's mission, core values, and strategic objectives. Blends vision and judgment
• Collaboration: Brings a track record of working effectively with various and diverse individuals and groups, and a willingness to actively listen and invite different views and opinions across all levels of the institution to build alignment in support of a common goal
• Receives and Provides Direct Feedback: Actively gives and requests feedback to and from peers, supervisors and direct reports (if applicable) about work products, behaviors, values, style and approaches with a view on how this impacts self, other individuals and teams.
• Transparency: Consistently applies openness and honesty in communicating decisions and plans to team members.
• Commitment to learn: Applies a growth mentality to their own and their team’s development (if applicable). Promotes a culture of learning by modeling inquisitiveness and an openness to viewing mistakes as an opportunity to learn and improve
• Passion for Coaching, and Mentoring Staff: Empowers and motivates employees and creates opportunities for learning, development, and leadership, with a focus on harnessing skills for the future development of team members. (if applicable)
• Accountability: Follows through on each commitment made to individual contributors, teams and partners and proactively informs others of any delays that occur along the way. Holds team members accountable.
• Integrity: Possesses impeccable integrity and personal and professional values that are consistent with the Center’s high standards and mission.
• Empathy: Serves as an empathetic, approachable leader who engenders trust and confidence. (if applicable)
• Adaptability/Flexibility: Demonstrates comfort with ambiguity and calculated risk

Compensation: The Center offers a competitive salary commensurate with experience and a comprehensive benefits program.

How to Apply: Please complete the application here to apply. A cover letter and resume must be included in your application. Please include these application materials as attachments.

Deadline for applications: Applications will be reviewed on a rolling basis until the position is filled. Applicants are strongly encouraged to apply as soon as possible.

The Center for Reproductive Rights is an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in our work and staff. We strongly encourage people from all groups and communities to apply.

Please note that all genuine Center openings must be applied through the Center website. The Center does not charge a fee at any stage in the recruitment process (application, interviews, or selection). Nor does it request any medical examinations or bank account inform as part of this process. If someone contacts you on behalf of the Center requesting payment for your application please notify [email protected] before taking any further action.