Product Manager

FanDragon Technologies is an emerging, well-funded start-up based in West Hollywood, CA, revolutionizing the global ticketing distribution business with a proprietary, Blockchain-based software solution that allows ticket rights holders to gain transparency over data throughout the ticket supply-chain.

We are seeking a Product Manager who has a thorough understanding of current mobile app trends/technologies, product management best practices, and the elements that define an exceptional user experience. Reporting to the VP of Product, this person should have a passion for ideating and conceptualizing best-in-class mobile products and experiences, and who can translate these qualities into winning SaaS products and services. The ideal candidate should have strong business judgment, great familiarity of the live event ticketing space, along with extensive experience in managing all aspects of the product lifecycle - including product strategy development, product roadmap management, defining requirements and documentation, product marketing, implementation, analyzing business metrics and iterative improvements. The ability to effectively translate “tech-speak” to less tech-centric stakeholders (including clients) is also critical.

Applicants are encouraged to visit FanDragon.com

RESPONSIBILITIES

• Inform product roadmap with new, justifiable ideas to enhance user experience, existing mobile app functionality and introduce new features that align with FanDragon’s business objectives, which may include re-designs, optimizations and new product launches
• Continuously monitor and assess site performance and user feedback in order to drive informed product decisions for enhancement and improvement
• Conduct and lead project definition activities including business requirement gathering, site assessment, competitive analysis, etc.
• Act as point of contact with external vendors to ensure proper scoping, onboarding, and maintenance of effective working relationships
• Lead and implement various product initiatives from conception to launch, owning project roadmaps and driving deliverables to completion
• Maintain a deep understanding of all emerging ticketing technology platforms and other industry trends to articulate developments, trends and opportunities, and sound product recommendations/updates to management
• Work closely with product leadership, creative & development teams, company clients, and external vendors to plan and launch projects on time, on budget and on spec
• Facilitate the communication throughout the development process between multiple internal teams including Engineering, Marketing, Project Management, Business Development, and Operations

QUALIFICATIONS

• Minimum 5+ years of overall product management experience
• Comfortable managing and interacting with a diverse set of technical and non-technical stakeholders, such as Creative and Developers
• Heavy analytical, problem solving, project management and organizational skills
• A passion for usability and a good eye for consumer-friendly design & strong attention to detail
• Excellent oral and written communication skills
• Strong leadership instincts, business judgment, understanding of current mobile trends and technologies, and mastery of product management best practices
• Exceptional organizational and quantitative analytical skills
• Experience with mobile app optimization and using A/B multivariate testing
• Proven ability to distill business and product requirements into actionable tasks for creative and development team members, as well as company clients
• Understanding of information architecture strongly preferred
• Experience with user experience documentation including wireframes, interaction designs, use cases and navigation models strongly preferred
• UX/UI design experience a plus

FanDragon Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.