Product Manager - SaaS

Braidio (www.braidio.com) is an award productivity automation platform with Fortune 100 clients and growing client base spanning the globe. Our customers are leading companies in the financial services, telecommunications and healthcare verticals. We are scaling our success and looking to bring on a strong contributor. Our company www.braidio.com is based in SF however much of our team is distributed and works remotely.

We are looking for passionate product manager who can quickly connect the dots across the bigger picture but take on the day-to-day tactical initiatives. We place a high value on creative thinking and problem solving.

High-level description of the responsibilities though subject to change.

• Prioritize and sequence the problems based on the information we've collected
• Empathetic and analytical: elicits non-obvious customer needs, synthesizes research to gain a deep understanding and narrow definition of a problem
• Researches best in breed third-party APIs / solutions and designs experiences to drive the maximum amount of value for the customer(s)
• Work with customer success, marketing, and sales to bring new products, features, and iterations to market.
• Thoughtfully breaks down projects to MVPs to maximize customer value with the least amount of work.
• Able to quickly mockup wireframes and user flows, and work with designers to create design assets (agile not corporate)

Other Responsibilities

• Lead product demos and answer product questions
• Routine testing of the platform
• Work with the engineering team to help remedy issues

Expectations

• Attention to detail, tidiness, strong follow through and the ability to deliver on deadlines
• Maintain professional standards including the creation and maintenance of a team oriented motivating environment
• Continuously work to improve all aspects of the business
• Fluid and flexible
• Able to work remotely but must be available to meet in person 1-2 a week +/-

Experience

• Experience managing software products from inception through launch and iteration
• Experience designing third-party API integrations (linear & bilateral)
• 2-5 years product management / development experience desired
• 1-2 years experience in a fast-paced start-up environment
• 1+ years data analytics experience a plus

Nice-to-haves

• Experience working on modern consumer apps
• Experience working on modern enterprise software
• Technical background

Note: this is a contractor role with an initial 90-day period review then indefinite 6-12 months+ (ongoing)