Google offers more control, after ads on offensive content leads to brand boycott

Comment

Image Credits: Bryce Durbin

Google plans to give its advertising clients more control over where their ads appear on YouTube and the Google Display Network, which posts advertising to third-party websites.

It announced the move in a blog post from its European business after major brands pulled ads from the platform because they appeared against offensive content, such as videos promoting terrorism or anti-Semitism.

The U.K. government, the Guardian newspaper and France’s Havas (the world’s sixth-largest advertising and marketing company) pulled ads from Google and YouTube on Friday after failing to get assurances from Google that the ads wouldn’t appear next to offensive material. Havas’ clients include mobile network O2, Royal Mail Plc, the BBC, Domino’s Pizza and Hyundai Kia.

The action does not, so far, affect any clients outside the UK and has been called “a temporary move” be Havas.

The moves follow a Sunday Times investigation that revealed ads from many large companies were appearing alongside content from extremists such as white nationalist David Duke, and similar sites.

There’s a growing blowback against automatic, programmatic advertising which seemingly cannot stop mainstream brands from appearing against extremist and offensive content. The main culprit is AdX, Google’s DoubleClick Ad Exchange Service, which uses programmatic trading.

Martin Sorrell, the founder and chief executive officer of WPP, the global advertising firm, said in a statement that Google and Facebook have “the same responsibilities as any media company” and can’t “masquerade” just as simple technology platforms. Google, with YouTube and its DoubleClick ad service, as well as Facebook accounts for close to 85% of digital ad spend in the UK.

He confirmed WPP’s GroupM, which buys advertising, is in talks with Google “at the highest levels to encourage them to find answers to these brand safety issues.”

Ronan Harris, Google’s UK managing director, said in the blog post that Google removed nearly 2 billion offensive ads from its platforms last year and also blacklisted 100,000 publishers from the company’s ad sense program, but admitted “we don’t always get it right.”

Ads for the Guardian’s membership scheme have appeared alongside a range of extremist material after an agency acting on the media group’s behalf used Google’s AdX ad exchange. David Pemsel, the Guardian’s chief executive, wrote to Google to say that it was “completely unacceptable” for its advertising to be misused in this way.

As special marketing site Marketingland recently pointed out, Google has been addressing fake publishers that impersonate well-known news outlets or make up clickbait headlines — it but has not been looking at misinformation, hoaxes and conspiracy theories.

Last fall, Google updated its AdSense “Misrepresentative content” to address the problem of “fake news”. It said it had taken 200 sites permanently off its network and blacklisted 340 sites for violations including misrepresentation. But there are 2 million AdSense publishers and many indulge in click-bait headlines, simply because users are, well, clicking on them. Google therefore profits from ads served on thousands of sites which promote propaganda, conspiracy theories, hoaxes and basic lies.

In that announcement, it was assumed Google would stop allowing ads to be served against misinformation stating that sites that were “deceptively presenting fake news articles as real” would be in violation. But Google quietly removed its reference to “fake news” at some point between December and January.

But Marketing Land confirmed with Google that the policy was not intended to address fake news because it doesn’t look at whether an individual article is true or not; it looks at whether the publisher is misrepresenting itself.

This means the sites built by Macedonian teenagers to capitalise on crazy stories associated with Trump, employing Adx adverts, would be in violation, because they were concealing who they really were. But the “Pizzagate” stories about Hilary Clinton, which could well have affected the outcome of the US election, wouldn’t be flagged, even though they were made up.

Google’s advertising policy is designed to address publishers not the content itself, hence why so many extremist web sites, which are quite open and public about who they are (and therefore not misrepresenting themselves as publishers), are profiting from fake news.

More TechCrunch

Welcome to Week in Review: TechCrunch’s newsletter recapping the week’s biggest news. This week Apple unveiled new iPad models at its Let Loose event, including a new 13-inch display for…

Why Apple’s ‘Crush’ ad is so misguided

The U.K. Safety Institute, the U.K.’s recently established AI safety body, has released a toolset designed to “strengthen AI safety” by making it easier for industry, research organizations and academia…

U.K. agency releases tools to test AI model safety

AI startup Runway’s second annual AI Film Festival showcased movies that incorporated AI tech in some fashion, from backgrounds to animations.

At the AI Film Festival, humanity triumphed over tech

Rachel Coldicutt is the founder of Careful Industries, which researches the social impact technology has on society.

Women in AI: Rachel Coldicutt researches how technology impacts society

SAP Chief Sustainability Officer Sophia Mendelsohn wants to incentivize companies to be green because it’s profitable, not just because it’s right.

SAP’s chief sustainability officer isn’t interested in getting your company to do the right thing

Here’s what one insider said happened in the days leading up to the layoffs.

Tesla’s profitable Supercharger network is in limbo after Musk axed the entire team

StrictlyVC events deliver exclusive insider content from the Silicon Valley & Global VC scene while creating meaningful connections over cocktails and canapés with leading investors, entrepreneurs and executives. And TechCrunch…

Meesho, a leading e-commerce startup in India, has secured $275 million in a new funding round.

Meesho, an Indian social commerce platform with 150M transacting users, raises $275M

Some Indian government websites have allowed scammers to plant advertisements capable of redirecting visitors to online betting platforms. TechCrunch discovered around four dozen “gov.in” website links associated with Indian states,…

Scammers found planting online betting ads on Indian government websites

Around 550 employees across autonomous vehicle company Motional have been laid off, according to information taken from WARN notice filings and sources at the company.  Earlier this week, TechCrunch reported…

Motional cut about 550 employees, around 40%, in recent restructuring, sources say

The deck included some redacted numbers, but there was still enough data to get a good picture.

Pitch Deck Teardown: Cloudsmith’s $15M Series A deck

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: What we know so far

Unlike ChatGPT, Claude did not become a new App Store hit.

Anthropic’s Claude sees tepid reception on iOS compared with ChatGPT’s debut

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Look,…

Startups Weekly: Trouble in EV land and Peloton is circling the drain

Scarcely five months after its founding, hard tech startup Layup Parts has landed a $9 million round of financing led by Founders Fund to transform composites manufacturing. Lux Capital and Haystack…

Founders Fund leads financing of composites startup Layup Parts

AI startup Anthropic is changing its policies to allow minors to use its generative AI systems — in certain circumstances, at least.  Announced in a post on the company’s official…

Anthropic now lets kids use its AI tech — within limits

Zeekr’s market hype is noteworthy and may indicate that investors see value in the high-quality, low-price offerings of Chinese automakers.

The buzziest EV IPO of the year is a Chinese automaker

Venture capital has been hit hard by souring macroeconomic conditions over the past few years and it’s not yet clear how the market downturn affected VC fund performance. But recent…

VC fund performance is down sharply — but it may have already hit its lowest point

The person who claims to have 49 million Dell customer records told TechCrunch that he brute-forced an online company portal and scraped customer data, including physical addresses, directly from Dell’s…

Threat actor says he scraped 49M Dell customer addresses before the company found out

The social network has announced an updated version of its app that lets you offer feedback about its algorithmic feed so you can better customize it.

Bluesky now lets you personalize main Discover feed using new controls

Microsoft will launch its own mobile game store in July, the company announced at the Bloomberg Technology Summit on Thursday. Xbox president Sarah Bond shared that the company plans to…

Microsoft is launching its mobile game store in July

Smart ring maker Oura is launching two new features focused on heart health, the company announced on Friday. The first claims to help users get an idea of their cardiovascular…

Oura launches two new heart health features

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI considers allowing AI porn

Garena is quietly developing new India-themed games even though Free Fire, its biggest title, has still not made a comeback to the country.

Garena is quietly making India-themed games even as Free Fire’s relaunch remains doubtful

The U.S.’ NHTSA has opened a fourth investigation into the Fisker Ocean SUV, spurred by multiple claims of “inadvertent Automatic Emergency Braking.”

Fisker Ocean faces fourth federal safety probe

CoreWeave has formally opened an office in London that will serve as its European headquarters and home to two new data centers.

CoreWeave, a $19B AI compute provider, opens European HQ in London with plans for 2 UK data centers

The Series C funding, which brings its total raise to around $95 million, will go toward mass production of the startup’s inaugural products

AI chip startup DEEPX secures $80M Series C at a $529M valuation 

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others