UI Engineer, Growth Engineering

New Relic
UI Engineer, Growth Engineering
San Francisco, CA

The New Relic Growth team is tasked with driving acquisition, onboarding, monetization, and retention across the New Relic product suite for the full lifecycle of our customer base. We work closely with Product, Customer Success, Sales and Marketing to make sure our most critical digital experiences are authentic, well designed, measurable, and tested for performance.

The team focuses on these four core areas for Growth:

• Data & Analytics: We ask the right questions about what drives growth, collect relevant data, automate the analysis, and define tests that improve conversion.
• Acquisition: We own the digital acquisition strategy for newrelic.com and focus on optimizing the conversion rate of different aspects of our digital marketing strategy.
• Engagement & Retention: We own key experiences across the customer lifecycle that help drive engagement and growth such as setup, signup, and product adoption.
• Monetization: We own the self-service checkout in product, which allows interested customers to enter their credit card and get billed for New Relic.

Responsibilities:

The UI Engineer will work closely with the other members of the Growth Engineering team:

• Implementing in-product and outside-of-product growth strategies
• Prioritize & scope solutions to meet the needs of the business
• Mentor and learn from teammates; review code, create documentation, and collaborate to improve the team's productivity
• Instrument, analyze, and automate the analysis of user behavior data

You should be able to demonstrate your ability to create rich, interactive, easy-to-use user-facing applications. For this role, it's critical you are fluent in CSS/JavaScript/HTML and are enthusiastic about mentoring others on your team in acquiring these skills. You'll do well if you're eager to learn/expand your full-stack development skills. You should also be comfortable working in a fast-moving, iterative environment. Independence, self-motivation and strong communication skills are more important than years of experience.

Nice-to-Have Skills:

• Experience with recent front-end technologies and frameworks (such as React or Angular)
• User experience and design
• Information design, data visualization
• Full-stack software development, especially Ruby/Rails

We want a diverse team with a broad set of skills and viewpoints. We carefully consider every applicant that takes the time to apply.
Please include a short cover letter, telling us why you're interested in this position and why you think we should work together.

A little about us:

New Relic is a software analytics company that, on behalf of our customers, makes sense of billions of metrics about millions of applications, all in real time. Our comprehensive SaaS-based solution for web and mobile applications consolidates the performance monitoring data into a single, powerful interface. Our customers use New Relic every day to optimize millions of applications.

New Relic is a San Francisco Best Places to Work award winner, an Oregon “Top Workplace” award winner, named a leader in the Gartner's 2012, 2013, 2014 & 2015 “Magic Quadrant” for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) – the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.

Our office is in the tech-rich urban center of San Francisco, with easy commute access and a plethora of good eats. We provide competitive compensation, equity and big-company benefits (medical, dental, etc) -- all while maintaining the energy, agility, and fun of a start-up. We can help with relocation and are open to H1-B transfers.

New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law.

Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join New Relic. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.

Apply Here

PI96038163