IS Network Engineer

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through arbitration and mediation.

The AAA's mission is based on three core values: integrity, conflict management, and service. We are looking for an IS Network Engineer who is passionate about service and making a difference to join our diverse and talented team of IS professionals. Working at corporate headquarters in New York City, the successful candidate will be primarily responsible for maintaining, implementing, and providing a high level of technical support to AAA's networking infrastructure. Working in an environment that contains at least 1500 networking nodes and 200 physical and virtual servers, the Network Engineer will apply functional knowledge of Cisco networking/F5/Juniper/Palo Alto in order to implement and maintain network topology nation-wide, and supports level 2 systems and level 3 network case escalations, troubleshooting complex network and server issues.

You will work alongside a dedicated team of colleagues, and you will also be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

• Administer and manage Switches and Routers, Firewalls, Load Balancers and Proxy Services.
• Assist in design and implementation of network architecture for the organization, incorporating redundancies.
• Configure, test, and maintain LAN/WAN equipment and related services.
• Create and maintain documentation for implemented networks.
• Manage maintenance and problem resolution of network devices.
• Plan and implement network device software and firmware part of Lifecycle Management.

The ideal candidate demonstrates a high degree of analytical thinking and approaches problems systematically comparing two or more alternatives, is results-oriented applying appropriate effort to meet or exceed challenging goals, takes initiative before being asked or required, is a strong collaborator developing and maintain solid partnerships with others inside and outside of the organization, is dependable and delivers on commitments, and displays flexibility and openness to viewing the merits of perspectives other than his his/her own.

Minimum Requirements:
Education & Experience: Bachelor's degree in Computer Science, or related discipline, and five years or more experience working in network technology; or an equivalent mix of education and information technology.

Software Proficiency: Expert proficiency in Networking (LAN/WAN, TCP/IP, Switching, and Routing); Server and Workstation systems; WiFi and other data transport technologies (VoIP, Fax, etc.); Strong knowledge in utilizing Networking tools to troubleshoot and analyze; knowledge of application protocols.

Other: CCNA certification required and CCNP certification a plus.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.