IT Systems Support
Imagine what you could do at Quincy
Compressor!Quincy Compressor LLC makes and sells the highest qualityreciprocating and rotary screw air compressors,...
Imagine what you could do at Quincy Compressor!
Quincy Compressor LLC makes and sells the highest quality
reciprocating and rotary screw air compressors, vacuum pumps and a full line of
air treatment components. Our products are used around the world in
manufacturing plants, hospitals, climate control systems and any application
that requires reliable air assistance.
If you're as tough, dependable and efficient
as the compressors we make, then you're the right fit for Quincy Compressor. We
are currently seeking an IT Systems Support person to join our team! This position
will be based out of our headquarters located in Bay Minette, AL.
Job description
Quincy Compressor is looking for an
experienced IT professional to be responsible for the support and development
of its BPCS ERP system and other applications used within the business area.
This position has the following
responsibilities:
- Monitor the performance of the IT systems
and operations
- Monitor and manage error files- Diagnose
error messages and system commands
- Correct problems and notify users
- Evaluate system errors and request program
modifications to be made by the business area
- Support new BPCS change request and projects
- Act as liaison between local users and business
support to ensure satisfactory results from the users’ point of view
A close cooperation with CT-IS teams in other
global regions is required to make this function a success. At the start an
intensive training will be foreseen.
This position works closely with our global IT
support team and may require travel for training and to support our customers.
Experience requirements
The ideal candidate will have a good blend of
business and IT-technical skills. Specific requirements for this position
include:
Understanding of and experience with software
support processes
- A track record of proactively identifying solutions to both technology and
business issues
- Experience working in an environment requiring cooperation and negotiation
with other business units/IS organizations to attain goals
- Understanding of and experience with business systems including the ability
to analyze and assess existing business systems and procedures.
- Experience with integration between business systems and other applications
- Understanding and experience with software development processes including
defining business requirements, defining technical specifications, and
development procedures, testing procedures, change management and
implementation
Knowledge of different business processes in
an industrial company and experience with ERP systems is a plus.
Knowledge/Educational requirements
A strong functional knowledge on a wide
variety of business processes is required in order to correctly assess the
impact and urgency of issues reported, hence organizing support activities
according to the right priorities.
Strong affinity and understanding of IT
applications.
A degree in Computer Science or IT related studies.
3- 5 years experience with BPCS systems required; Extensive experience with
BPCS (preferably version 6) and/or other major ERP systems.
Experience with iSeries Operations.
Strong knowledge of CL and RPG (4)/ILE programming languages is a must, others
are a plus.
Personality requirements
- Very customer focused, enthusiastic and
professional
- Strong data/process analytical skills and problem solving abilities
- Must have good communication and interpersonal skills, and the ability to
effectively communicate with all levels of end-users
- Must be result oriented, quality focused and have a proactive mindset
- Must be able to handle pressure in order to meet strict deadlines
- Team player and encourage knowledge sharing between colleagues
- Self-drive and passionate
Benefits:
Quincy Compressor aims to assist our employees
in all areas of life: physical, financial, and personal wellness through a
competitive compensation and benefits package. See our Benefits web page for
more information.
Quincy Compressor is an equal opportunity
employer and does not discriminate in hiring or employment related decisions
because of race, color, sex, religion, national origin, age, disability, sexual
preference, genetic information, protected Veteran status or any other
protected class. Job promotions at Quincy Compressor will be based on such
factors as quality of work, prior job performance, attendance, safety record,
and ability to work well with others.
Accessibility Notice: If you need a reasonable accommodation for any part of
the employment process due to a physical or mental disability, please send an
email to: [email protected] or call 251.937.5900. Reasonable
accommodation requests will be considered on a case-by-case basis.
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