UX Designer

SmartBear is a combination of a start-up, high growth culture and environment, with an established, financially strong, 300 employees across six global locations company. We provide leading companies with the technology to help them build some of the greatest applications, high performing websites, electronic shopping carts, SaaS and cloud-based software solutions throughout every step of the development cycle from coding, to testing, to launch, to monitoring performance. We work with companies such as Google, Disney, Apple, jetBlue, Johnson & Johnson and leading venture-backed, start-ups (as well as 25,000+ other companies). We have a community of over 4 million users that leverage our software and solutions. Please visit smartbear.com for more information and where you can find out the origin of the SmartBear name.

Do you have a passion for pleasant and clean design, usability, aesthetics and elevating the quality of a person’s technology experience?

SmartBear is looking for a UX designer to advance our customers’ experience across our software.
In this role, you will work hand in hand with the product team to develop simple, intuitive, aesthetically pleasing products and continually enhancing our existing products to ensure high usability and an elite customer experience. Reporting to the Senior Vice President of Development, you will collaborate with a group of highly talented peers globally including designers, developers and product leaders.

Responsibilities

• Collaborate with content strategists and developers across the business to develop user flows, wireframes, mockups and final designs that meet the business objectives of the organization, advances our brand strategy and reflects best practices
• Communicate conceptual ideas by producing design deliverables such as sketches, scenarios, wireframes, customer personas, prototypes, mockups, storyboards, customer journey maps, and user stories as part of the software development lifecycle
• Engage in usability testing and incorporate user preferences and usability findings into designs
• Define interaction models, user task flows, and UI specifications
• Design application user interfaces and rapidly and thoughtfully design, prototype and iterate on creative concepts in an agile environment

SmartBear Is A Destination Employer

• Voted by Glassdoor as one of the Best Places, Named to Boston Globe’s “Top Places To Work”, Glassdoor’s “Best Companies To Work For” and VentureFizz calls us one of “One of The Hottest Companies in Boston”.
• Invest In Our Employees – We care about the success of our employees and provide guidance and tools to help them grow their careers and succeed. We seek to continuously learn and evolve and strive to be the company of choice, including weekly lunch and learn product trainings, career development seminars, sponsoring Toastmasters and Women In Technology International memberships.
• Open and Collaborative Environment – We have an inclusive, creative, passionate, fun and successful environment.
• Award Winning Technology – SmartBear is a market leader and has won numerous, prestigious industry awards for its software solutions, including “Top Innovator and Leader In Software Development”.
• Invested Leadership Team - Our leadership team has a proven record of success, is passionate about the success of the employees and company and focused on supporting the sales organization.
• Unbelievable Offices – We are in a new, state-of-the-art building, on the waterfront, with a modern layout and a giant kitchen and eating area. We have an open floor plan and an abundance of conference rooms. The office is centered on the “Bear Cave”, for impromptu collaboration, company gatherings and industry Meetups and events. We’ve also left space for fun with a ping-pong table, putting green, bean bag toss and other ways to have a quick break during the day.
• Ideal Location - We are located at Assembly Row, which is the new, hot, technology company destination, with great water views, restaurants, cafes, bars, shopping, movie complex, bike and running paths and is easily accessible by mass transportation.
• Great Perks – We offer competitive salaries, top of the line benefits, ample vacation, 401(k) match, great eats – breakfast, Friday lunches, Happy Hour, coffee (gourmet, espresso, lattes), healthy and sweet snacks and a constant flow of popcorn from a retro movie theatre machine.
• Community Service and Philanthropy - SmartBear is committed to giving back to the community. We offer employees a day off to serve the cause of their choice or work in teams to support an organization. SmartBear also contributes time and donates to meaningful organizations, such as aiding at-risk children and combatting homelessness.
• Thought Leader and Innovator – SmartBear strives to be a thought leader and innovator in the technology industry. We frequently support Meetups, are a member of Women In Technology, MassTLC and other premier organizations.

About SmartBear

SmartBear is a testing and monitoring software company that helps companies improve software quality. SmartBear is a combination of a start-up, high growth culture and environment, with an established, financially strong, 300 employees across six global locations company. We provide leading companies with the technology to help them build some of the greatest applications, high performing websites, electronic shopping carts, SaaS and cloud-based software solutions throughout every step of the development cycle from coding, to testing, to launch, to monitoring performance. We’ve played a role in the Uber you ordered, the banking app you use, the item you posted for auction, the flight you just purchased and more. We have real products, real customers and great compensation. Our software is downloaded every 6 seconds (5.25 million downloads a year). We have a community of over 4 million users that leverage our software and solutions. We have over 25,000 customers (Google, Apple, Microsoft, Uber, GE and SalesForce to name a few) in 194 countries. Please visit smartbear.com for more information and where you can find out the origin of the SmartBear name.

Qualifications

• 3 or more years of UX design experience
• Solid visual and aesthetic design skills to create final mock-ups for implementation
• Knowledge of user-centered design principles and processes
• Fluency with Adobe Creative Suite and Microsoft Office
• Strong understanding of the capabilities and constraints of front-end technologies such as Javascript, CSS, responsive UI frameworks, and HTML
• Strong understanding of design / production workflows
• Collaborate well, both written and orally, in a multidiscipline team environment
• Fluency in English is required since we are a global company and all company communication is in English
• Authorized to work in the United States (minimum of H1B)