Security

Apple Addresses Privacy Questions About ‘Hey Siri’ And Live Photo Features

Comment

Image Credits:

Though Apple has long been vocal about its stance on security and privacy, it has recently begun utilizing that stance as a sales tool. If you’d like to keep personal data — anonymized or not — to yourself as much as possible, the company has messaged, then you should invest in Apple hardware.

That policy, of course, requires extra examination when Apple launches features that require data to be sent off of your phone in order to be effective. The ‘Hey Siri’ feature, for instance, now no longer requires that your phone be plugged in to power to be active. An ‘always listening’ phone logically raises some questions about how that data will be handled, transmitted and sent. Live Photos, as well, are a new wrinkle — photographs with audio and motion attached.

These new features have raised some questions about how Apple will maintain user privacy. Our own Natasha Lomas covered some of those queries this morning. In a Q&A provided to TechCrunch, Apple has attempted to address them.

That information, along with some knowledge I’ve gleaned from talking to folks around town this week, makes the answers to some of these questions clearer.

Live Photos

Live Photos are a new kind of iPhone image ‘format’ that look like a normal picture until you ‘force touch’ them (tap and push). When you do so, the photo comes alive with a bit of motion and audio — 1.5 seconds before the picture and 1.5 seconds after it.

Live Photos are treated almost exactly like any other photo shot on an iPhone. This means that they’re encrypted, both at rest and in transit to iCloud.

Because Live Photos record motion before your still image, they are continuously buffered beginning the moment you open your camera app and see the Live icon (orange circle) at the top of your screen. Apple says that this 1.5 second recording only happens when the camera is on, and this information is not permanently saved until you take a picture, period. Screen Shot 2015-09-11 at 4.26.15 PM

“Although the camera is “recording” while you’re in Live Photo mode, the device will not save the 1.5 seconds before until you press the camera button,” says Apple. “The pre-captured images are not saved to the user’s device nor are they sent off the device.”

The 1.5 seconds after the still capture are also recorded because you’ve tapped the camera button in live mode. 

From what we’ve gleaned, Live Photos are a single 12-megapixel image and a paired motion format file, likely a .mov. They are presented together by iOS but are actually separate entities tied to one another. This means that you can send a Live Photo to someone as a still image if you choose — or save it as a still image separately. You do not have to include the motion format. If you want someone else to be able to view them as Live Photos, of course, they have to be running iOS 9 or above. The total size of a Live Photo varies like any compressed image, but on average it takes up roughly the space of two 12-megapixel images.

“We treat privacy and security of Live Photos the same that we do for existing Photos and Videos. They don’t leave the device for any reason unless you purposely share it or elect to use iCloud,” says the company.  

The Live Photos feature is on by default but can be turned off with a tap of the icon.

Hey Siri

Perhaps the larger question is how does not having to have your iPhone plugged in affect the privacy of Apple’s ‘Hey Siri’ feature? Being able to say the phrase at any time to activate Siri is convenient, but raises some questions about what Apple means by ‘listening’ and whether any of that stuff is recorded.

Hey Siri is an optional feature that is enabled by an opt-in step in iOS 9’s setup. You can choose never to enable it. If you do enable it, nothing is ever recorded in any way before the feature is triggered.

“In no case is the device recording what the user says or sending that information to Apple before the feature is triggered,” says Apple.

Instead, audio from the microphone is continuously compared against the model, or pattern, of your personal way of saying ‘Hey Siri’ that you recorded during setup of the feature. Hey Siri requires a match to both the ‘general’ Hey Siri model (how your iPhone thinks the words sound) and the ‘personalized’ model of how you say it. This is to prevent other people’s voices from triggering your phone’s Hey Siri feature by accident.

Until that match happens, no audio is ever sent off of your iPhone. All of that listening and processing happens locally.

“The “listening” audio, which will be continuously overwritten, will be used to improve Siri’s response time in instances where the user activates Siri,” says Apple. The keyword there being ‘activates Siri.’ Until you activate it, the patterns are matched locally, and the buffer of sound being monitored (from what I understand, just a few seconds) is being erased, un-sent and un-used — and unable to be retrieved at any point in the future.

Of course, as has always been the case with Siri, once a match is made and a Siri command is sent off to Apple, it’s associated with your device using a random identifier, not your Apple ID or another personalized piece of info. That information is then ‘approved’ for use in improving the service, because you’ve made an explicit choice to ask Apple’s remote servers to answer a query.

“If a user chooses to turn off Siri, Apple will delete the User Data associated with the user’s Siri identifier, and the learning process will start all over again,” says Apple.

The subtext here, of course, is the constant battle Apple will have to wage to balance the data needs of its more advanced personalization and convenience features with its relatively hardcore position on user privacy.

Could Apple do more if it continuously sent (anonymized) data back to its servers regardless of a personalized Siri match? Surely. It would give its data scientists a ton more data to work with to make the service better at a more rapid clip. And the argument could be made that since the data was anonymized, no harm is done. That’s certainly the argument that Google uses to provide better Google Now services and to utilize the data to target ads.

But because Apple has explicitly challenged itself to move as little data as possible off of your local device, and to keep that data internal (not sharing it with partners), it will need to stay solidly on the conservative side of the line with any features like Hey Siri and Live Photos.

And it will doubtless have to answer questions like these any time it pushes the boundaries of what is possible with its cloud services.

More TechCrunch

On Friday, Pal Kovacs was listening to the long-awaited new album from rock and metal giants Bring Me The Horizon when he noticed a strange sound at the end of…

Rock band’s hidden hacking-themed website gets hacked

Jan Leike, a leading AI researcher who earlier this month resigned from OpenAI before publicly criticizing the company’s approach to AI safety, has joined OpenAI rival Anthropic to lead a…

Anthropic hires former OpenAI safety lead to head up new team

Welcome to TechCrunch Fintech! This week, we’re looking at the long-term implications of Synapse’s bankruptcy on the fintech sector, Majority’s impressive ARR milestone, and more!  To get a roundup of…

The demise of BaaS fintech Synapse could derail the funding prospects for other startups in the space

YouTube’s free Playables don’t directly challenge the app store model or break Apple’s rules. However, they do compete with the App Store’s free games.

YouTube’s free games catalog ‘Playables’ rolls out to all users

Featured Article

A comprehensive list of 2024 tech layoffs

The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to independent layoffs tracker Layoffs.fyi. Companies like Tesla, Amazon, Google, TikTok, Snap and Microsoft have conducted sizable layoffs in the first months of 2024. Smaller-sized…

2 hours ago
A comprehensive list of 2024 tech layoffs

OpenAI has formed a new committee to oversee “critical” safety and security decisions related to the company’s projects and operations. But, in a move that’s sure to raise the ire…

OpenAI’s new safety committee is made up of all insiders

Time is running out for tech enthusiasts and entrepreneurs to secure their early-bird tickets for TechCrunch Disrupt 2024! With only four days left until the May 31 deadline, now is…

Early bird gets the savings — 4 days left for Disrupt sale

AI may not be up to the task of replacing Google Search just yet, but it can be useful in more specific contexts — including handling the drudgery that comes…

Skej’s AI meeting scheduling assistant works like adding an EA to your email

Faircado has built a browser extension that suggests pre-owned alternatives for ecommerce listings.

Faircado raises $3M to nudge people to buy pre-owned goods

Tumblr, the blogging site acquired twice, is launching its “Communities” feature in open beta, the Tumblr Labs division has announced. The feature offers a dedicated space for users to connect…

Tumblr launches its semi-private Communities in open beta

Remittances from workers in the U.S. to their families and friends in Latin America amounted to $155 billion in 2023. With such a huge opportunity, banks, money transfer companies, retailers,…

Félix Pago raises $15.5 million to help Latino workers send money home via WhatsApp

Google said today it’s adding new AI-powered features such as a writing assistant and a wallpaper creator and providing easy access to Gemini chatbot to its Chromebook Plus line of…

Google adds AI-powered features to Chromebook

The dynamic duo behind the Grammy Award–winning music group the Chainsmokers, Alex Pall and Drew Taggart, are set to bring their entrepreneurial expertise to TechCrunch Disrupt 2024. Known for their…

The Chainsmokers light up Disrupt 2024

The deal will give LumApps a big nest egg to make acquisitions and scale its business.

LumApps, the French ‘intranet super app,’ sells majority stake to Bridgepoint in a $650M deal

Featured Article

More neobanks are becoming mobile networks — and Nubank wants a piece of the action

Nubank is taking its first tentative steps into the mobile network realm, as the NYSE-traded Brazilian neobank rolls out an eSIM (embedded SIM) service for travelers. The service will give customers access to 10GB of free roaming internet in more than 40 countries without having to switch out their own existing physical SIM card or…

10 hours ago
More neobanks are becoming mobile networks — and Nubank wants a piece of the action

Infra.Market, an Indian startup that helps construction and real estate firms procure materials, has raised $50M from MARS Unicorn Fund.

MARS doubles down on India’s Infra.Market with new $50M investment

Small operations can lose customers by not offering financing, something the Berlin-based startup wants to change.

Cloover wants to speed solar adoption by helping installers finance new sales

India’s Adani Group is in discussions to venture into digital payments and e-commerce, according to a report.

Adani looks to battle Reliance, Walmart in India’s e-commerce, payments race, report says

Ledger, a French startup mostly known for its secure crypto hardware wallets, has started shipping new wallets nearly 18 months after announcing the latest Ledger Stax devices. The updated wallet…

Ledger starts shipping its high-end hardware crypto wallet

A data protection taskforce that’s spent over a year considering how the European Union’s data protection rulebook applies to OpenAI’s viral chatbot, ChatGPT, reported preliminary conclusions Friday. The top-line takeaway…

EU’s ChatGPT taskforce offers first look at detangling the AI chatbot’s privacy compliance

Here’s a shoutout to LatAm early-stage startup founders! We want YOU to apply for the Startup Battlefield 200 at TechCrunch Disrupt 2024. But you’d better hurry — time is running…

LatAm startups: Apply to Startup Battlefield 200

The countdown to early-bird savings for TechCrunch Disrupt, taking place October 28–30 in San Francisco, continues. You have just five days left to save up to $800 on the price…

5 days left to get your early-bird Disrupt passes

Venture investment into Spanish startups also held up quite well, with €2.2 billion raised across some 850 funding rounds.

Spanish startups reached €100 billion in aggregate value last year

Featured Article

Onyx Motorbikes was in trouble — and then its 37-year-old owner died

James Khatiblou, the owner and CEO of Onyx Motorbikes, was watching his e-bike startup fall apart.  Onyx was being evicted from its warehouse in El Segundo, near Los Angeles. The company’s unpaid bills were stacking up. Its chief operating officer had abruptly resigned. A shipment of around 100 CTY2 dirt bikes from Chinese supplier Suzhou…

1 day ago
Onyx Motorbikes was in trouble — and then its 37-year-old owner died

Featured Article

Iyo thinks its gen AI earbuds can succeed where Humane and Rabbit stumbled

Iyo represents a third form factor in the push to deliver standalone generative AI devices: Bluetooth earbuds.

1 day ago
Iyo thinks its gen AI earbuds can succeed where Humane and Rabbit stumbled

Arati Prabhakar, profiled as part of TechCrunch’s Women in AI series, is director of the White House Office of Science and Technology Policy.

Women in AI: Arati Prabhakar thinks it’s crucial to get AI ‘right’

AniML, the French startup behind a new 3D capture app called Doly, wants to create the PhotoRoom of product videos, sort of. If you’re selling sneakers on an online marketplace…

Doly lets you generate 3D product videos from your iPhone

Elon Musk’s AI startup, xAI, has raised $6 billion in a new funding round, it said today, as Musk shores up capital to aggressively compete with rivals including OpenAI, Microsoft,…

Elon Musk’s xAI raises $6B from Valor, a16z, and Sequoia

Indian startup Zypp Electric plans to use fresh investment from Japanese oil and energy conglomerate ENEOS to take its EV rental service into Southeast Asia early next year, TechCrunch has…

Indian EV startup Zypp Electric secures backing to fund expansion to Southeast Asia

Last month, one of the Bay Area’s better-known early-stage venture capital firms, Uncork Capital, marked its 20th anniversary with a party in a renovated church in San Francisco’s SoMa neighborhood,…

A venture capital firm looks back on changing norms, from board seats to backing rival startups