Featured Article

Samsung Galaxy Tab S4 review

Solid hardware and a decent keyboard, but DeX could use some refining

Comment

IDC’s latest tablet numbers tell a familiar story. Shipments are down yet again, a trend that shows no sign of abating. There is, however, one clear bright spot in all of this, bucking the trend.

Quarter after quarter, convertibles have continued to grow, as users have demanded more productivity than is traditionally possible with slates. It’s no surprise, then, that Apple, Microsoft, Google and Samsung are all vying for mindshare. The convertible segment may still be small, but at least it’s moving in the right direction.

Samsung’s shifted approaches a number of times over the years. Say what you will about the company’s approach to devices, but at least the company’s everything-and-the-kitchen-sink model has allowed them to stay limber for such a hulking hardware behemoth. The Galaxy Tab S4 simultaneously finds the company building on existing technology, while attempting to reinvent the wheel in the process.

The Tab S4 isn’t a radical departure from its predecessor, save for one key thing: DeX. The brand, which previously referred to smartphone docking stations for Galaxy handsets, is now the name of the custom desktop version of Android Samsung built. The change clearly hasn’t fully taken, however — Samsung’s official DeX site has yet to reflect the move as of this writing. But, then, the company’s clearly been busy these past few weeks.

Porting it over to the tablet means the company can offer a device that’s capable of doing double duty as both a standard slate tablet and a makeshift laptop. It’s also a roundabout of way of not relying on Windows 10 on the Galaxy line. After all, the ability to switch modes has long been the operating system’s raison d’être, so this really feels like a thumb in the eye of Microsoft. Given the recent well-received launch of the Surface Go, however, I suspect the company’s not really sweating the slight.

I didn’t get a great justification from Samsung as to the motivation behind the move ahead of launch. I suspect the whole thing boils down to control — something you’re afforded a lot more of when you work with Android vs. Windows. There’s also the fact that Windows 10 doesn’t have nearly the selection of apps you get with Android — definitely a major factor if you’re working with the more locked down/tablet-friendly 10 S.

DeX in effect

The result is something of a mixed bag. I will say that the DeX layout looks better on the 10.5-inch display, rather than the big, curved DeX docking monitor, where the Android icons feel entirely out of place.

For the most part, the DeX version of Android operates the same as the standard tablet version, allbeit with smaller icons. The desktop features three by default: My Files, Gallery and Settings. With the latter, you can adjust the DeX settings, so the OS automatically switches to the mode when you plug the tablet into the keyboard dock (though not the other way around, oddly).

I’d prefer it if the DeX settings were more easily accessible in the drop down menu, but one gets the impression that Samsung’s still working out some of the kinks on this one. Also, while it’s possible to get it to auto switch, the tablet screen always switches off when removed from the dock. A slight nuisance, but not the end of the world.

The biggest nuisance is, predictably, the same issue you run into on ChromeOS ever since Google allowed Play Store access. There simply aren’t that many apps optimized for the mode. You can access them through the Apps for Samsung Desk header located in the familiar Android apps menu. The company didn’t disclose the number of compatible apps for good reason. There are like 16. On the upside, the company teamed with Microsoft for Word/PowerPoint/Excel — all important inclusions when you’re pushing productivity on your shiny new device.

There are some other big names here, like Amazon WorksSpaces and The New York Times. There’s also Deezer, which seems to be eager to get on any operating system that will have them, bless their hearts. There’s also TripAdvisor and Craigslist, neither of which I would honestly put on my list of must-need desktop apps.

The main issue with the unoptimized apps is scalability — and the fact that they’re not designed to work well with the mouse input (which is, admittedly, optional). They do run, but opening them to full screen size requires restarting the app every time. One assumes, however, that more companies will get on board if the new Tab proves a hit for the company.

I’m not really convinced that DeX was the right choice over Android here, but at the very least, it gives the company room to grow on that side of things. It also offers an important differentiator over the iPad Pro, which has introduced some desktop-like functionality, but still relies on standard iOS. Apple’s been wary to blur the lines between desktop and laptop too much, relinquishing the upper hand to Samsung here.

Just in case

Here’s a bit of a shocking admission: I actually kind of like the keyboard case. I didn’t expect to. I don’t really ever like keyboard cases. They’re one of the bigger barriers between me and the possibility of ever taking convertibles too seriously as a potential laptop replacement. The keys on the S4 are plasticky, sure, but I prefer them to the standard keyboard case found on products like the Surface Go, which basically feels like typing on felt.

That said, there’s really no getting around how cramped the keyboard is, when designed for a 10-inch tablet. I considered pulling the Tab out for meetings multiple times this week, but ultimately thought better of it. I’m sure I’d be able to ramp up my speed given enough time with the system, but it ultimately wasn’t worth the potential of missing some important points, as my fingers struggled to keep up.

The lack of a trackpad feels like a glaring omission. Granted, it’s not exactly standard on keyboard cases these days, but Microsoft certainly demonstrated that it’s possible on a small scale with the Surface Go. And given the prominence of desktop mode here, one expects to be using the cursor as much as touch here. You can always use the S-Pen or buy a bluetooth mouse, but it seems a shame to have to add that cost on top of the keyboard case’s $149 asking price.

Bonus points, however, for including an S-Pen slot in the keyboard case for those of us who would lose our heads if they weren’t attached. The magnetic Microsoft pen that sticks to the side of the Surface is still the one to beat, but the holster does the trick, too.

All work, no play?

I remain skeptical as ever that convertibles will serve as a sufficient replacement for both laptop and tablet. I’m certainly not in a rush to put my MacBook out to pasture. That said, the devices provide a nice supplemental function for those who don’t want to port their heavier PCs around.

The $649 Tab S4 certainly has solid specs, with 4GB of RAM and up to 256GB of storage (augmented via microSD). The 7,300mAh battery can’t compete with the iPad Pro’s 8,134, but it should get you through a day’s use, no problem. The screen is solid for movie playback, and ditto for those AKG-tuned speakers.

I liked the keyboard more than I thought I would, as well, though it’s a bit cramped and using a keyboard without a trackpad feels like relying on a phantom limb. The DeX desktop, meanwhile, is an interesting addition to the tightening convertible tablet race, though it’s got a ways to go before it feels as fully fleshed out Windows 10.

More TechCrunch

Copilot, Microsoft’s brand of generative AI, will soon be far more deeply integrated into the Windows 11 experience.

Microsoft Build 2024: All the AI and hardware products Microsoft announced

Hello and welcome back to TechCrunch Space. For those who haven’t heard, the first crewed launch of Boeing’s Starliner capsule has been pushed back yet again to no earlier than…

TechCrunch Space: Star(side)liner

When I attended Automate in Chicago a few weeks back, multiple people thanked me for TechCrunch’s semi-regular robotics job report. It’s always edifying to get that feedback in person. While…

These 81 robotics companies are hiring

The top vehicle safety regulator in the U.S. has launched a formal probe into an April crash involving the all-electric VinFast VF8 SUV that claimed the lives of a family…

VinFast crash that killed family of four now under federal investigation

When putting a video portal in a public park in the middle of New York City, some inappropriate behavior will likely occur. The Portal, the vision of Lithuanian artist and…

NYC-Dublin real-time video portal reopens with some fixes to prevent inappropriate behavior

Longtime New York-based seed investor, Contour Venture Partners, is making progress on its latest flagship fund after lowering its target. The firm closed on $42 million, raised from 64 backers,…

Contour Venture Partners, an early investor in Datadog and Movable Ink, lowers the target for its fifth fund

Meta’s Oversight Board has now extended its scope to include the company’s newest platform, Instagram Threads, and has begun hearing cases from Threads.

Meta’s Oversight Board takes its first Threads case

The company says it’s refocusing and prioritizing fewer initiatives that will have the biggest impact on customers and add value to the business.

SeekOut, a recruiting startup last valued at $1.2 billion, lays off 30% of its workforce

The U.K.’s self-proclaimed “world-leading” regulations for self-driving cars are now official, after the Automated Vehicles (AV) Act received royal assent — the final rubber stamp any legislation must go through…

UK’s autonomous vehicle legislation becomes law, paving the way for first driverless cars by 2026

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm. What started as a tool to hyper-charge productivity through writing essays and code with short text prompts has evolved…

ChatGPT: Everything you need to know about the AI-powered chatbot

SoLo Funds CEO Travis Holoway: “Regulators seem driven by press releases when they should be motivated by true consumer protection and empowering equitable solutions.”

Fintech lender SoLo Funds is being sued again by the government over its lending practices

Hard tech startups generate a lot of buzz, but there’s a growing cohort of companies building digital tools squarely focused on making hard tech development faster, more efficient and —…

Rollup wants to be the hardware engineer’s workhorse

TechCrunch Disrupt 2024 is not just about groundbreaking innovations, insightful panels, and visionary speakers — it’s also about listening to YOU, the audience, and what you feel is top of…

Disrupt Audience Choice vote closes Friday

Google says the new SDK would help Google expand on its core mission of connecting the right audience to the right content at the right time.

Google is launching a new Android feature to drive users back into their installed apps

Jolla has taken the official wraps off the first version of its personal server-based AI assistant in the making. The reborn startup is building a privacy-focused AI device — aka…

Jolla debuts privacy-focused AI hardware

OpenAI is removing one of the voices used by ChatGPT after users found that it sounded similar to Scarlett Johansson, the company announced on Monday. The voice, called Sky, is…

OpenAI to remove ChatGPT’s Scarlett Johansson-like voice

The ChatGPT mobile app’s net revenue first jumped 22% on the day of the GPT-4o launch and continued to grow in the following days.

ChatGPT’s mobile app revenue saw its biggest spike yet following GPT-4o launch

Dating app maker Bumble has acquired Geneva, an online platform built around forming real-world groups and clubs. The company said that the deal is designed to help it expand its…

Bumble buys community building app Geneva to expand further into friendships

CyberArk — one of the army of larger security companies founded out of Israel — is acquiring Venafi, a specialist in machine identity, for $1.54 billion. 

CyberArk snaps up Venafi for $1.54B to ramp up in machine-to-machine security

Founder-market fit is one of the most crucial factors in a startup’s success, and operators (someone involved in the day-to-day operations of a startup) turned founders have an almost unfair advantage…

OpenseedVC, which backs operators in Africa and Europe starting their companies, reaches first close of $10M fund

A Singapore High Court has effectively approved Pine Labs’ request to shift its operations to India.

Pine Labs gets Singapore court approval to shift base to India

The AI Safety Institute, a U.K. body that aims to assess and address risks in AI platforms, has said it will open a second location in San Francisco. 

UK opens office in San Francisco to tackle AI risk

Companies are always looking for an edge, and searching for ways to encourage their employees to innovate. One way to do that is by running an internal hackathon around a…

Why companies are turning to internal hackathons

Featured Article

I’m rooting for Melinda French Gates to fix tech’s broken ‘brilliant jerk’ culture

Women in tech still face a shocking level of mistreatment at work. Melinda French Gates is one of the few working to change that.

1 day ago
I’m rooting for Melinda French Gates to fix tech’s  broken ‘brilliant jerk’ culture

Blue Origin has successfully completed its NS-25 mission, resuming crewed flights for the first time in nearly two years. The mission brought six tourist crew members to the edge of…

Blue Origin successfully launches its first crewed mission since 2022

Creative Artists Agency (CAA), one of the top entertainment and sports talent agencies, is hoping to be at the forefront of AI protection services for celebrities in Hollywood. With many…

Hollywood agency CAA aims to help stars manage their own AI likenesses

Expedia says Rathi Murthy and Sreenivas Rachamadugu, respectively its CTO and senior vice president of core services product & engineering, are no longer employed at the travel booking company. In…

Expedia says two execs dismissed after ‘violation of company policy’

Welcome back to TechCrunch’s Week in Review. This week had two major events from OpenAI and Google. OpenAI’s spring update event saw the reveal of its new model, GPT-4o, which…

OpenAI and Google lay out their competing AI visions

When Jeffrey Wang posted to X asking if anyone wanted to go in on an order of fancy-but-affordable office nap pods, he didn’t expect the post to go viral.

With AI startups booming, nap pods and Silicon Valley hustle culture are back

OpenAI’s Superalignment team, responsible for developing ways to govern and steer “superintelligent” AI systems, was promised 20% of the company’s compute resources, according to a person from that team. But…

OpenAI created a team to control ‘superintelligent’ AI — then let it wither, source says