System Administrator I

In this role, you will be responsible for supporting the company’s computer systems and networks. You will also act as a liaison between the technical and non-technical employees within the company and various related entities. Candidates for this position must be team players and have strong customer service and communication skills, both written and oral. Exceptional organizational skills are necessary for this fast-paced growing environment.

 Duties and Responsibilities

The System Administrator I is required to perform the duties described below:

• Provide helpdesk support for Company personnel and staff
• Maintain VMWare, Windows, and Linux servers
• Support and monitor LANs, WANs, network segments, Internet, and intranet systems
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches
• Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
• Flexible to work after hours, weekends, and travel to different company sites
• Author and maintain technical documentation for IT procedures and processes
• Complete special projects as requested
• Report to the Sr. IT Manager

 Skills and Qualifications

• Bachelor’s degree in technology or related field. Certifications such as Cisco CCNA preferred.
• Minimum of 3 to 4 years prior experience in information technology field.
• Strong knowledge and experience with HTML, PHP, MySQL, Apache, Linux, Windows 2008/2012, Exchange Server 2010/2013/2016, SQL Server, Active Directory, Group Policy, Scripting, NetWrix, ESET, Veeam Backup and Replication, Cisco ASA firewalls, switches and VPN, Avaya IPOffice PBX, VMWare ESXi.
• Ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required.
• Excellent technical writing skills.
• Proactive and committed to timely completion of action items and projects.