Analyst, Technical Systems

What is the opportunity?

As a Technical Systems Analyst with RBC Wealth Management you will, partner with business owners and other IT teams to assess, research, and analyze business, technical and system needs to provide solutions within our suite of RBC Wealth Management front and back-office applications.  Working directly with business and infrastructure partners, you will have the opportunity to manage and drive application enhancements and ensure stability of existing applications.

What will you do?

• Become proficient with several RBC Wealth Management front and back-office applications and become knowledgeable in how they integrate with other applications
• Develops detailed plans and accurate estimates for completion of build, system testing and implementation phases of project
• Is capable of managing joint development, testing and plans and coordinates implementations
• Participates and/or leads application disaster recovery and performance testing activities
• Effectively communicates and builds rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration from initiation to close
• Facilitates small to large group meetings for technical design, decision making, problem solving and task implementation
• Prepares and delivers presentations to business and technology partners and senior management, selecting the appropriate approach based on the audience
• Provides direction, expertise, feedback, coaching and development to build the capability of more junior staff

What do you need to succeed?

Must-have

• 7+ years’ experience with technology projects and production support in the financial services industry.  Experience facilitating application incident oversight (ticket initiation, communication and tracking to resolution).
• Experience with application disaster recovery, IT portfolio specs, security assessments and associated documentation.
• Experience with application disaster recovery, IT portfolio specs, security assessments and associated documentation.
• Extensive infrastructure knowledge: MVS, Client/Server, IIS, and Mainframe technologies
• Security knowledge: Well versed with SSL Certs and SSO authentication methodology
• IT Standards, Methodologies, CMM & audit requirements

Nice-to-have

• Understanding of Network architecture.
• CRM and/or Account Opening and/or Client Onboarding experience
• Different programming languages (e.g. Cobol, JCL, Java, VB) and Middleware technologies (ex. MQSeries/Websphere, WXF, XML, .NET)
• Understanding of software development and project management life cycles.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Client First: We will always earn the right to be our clients’ first choice
• Collaboration: We win as One RBC
• Accountability: We take ownership for personal and collective high performance
• Diversity & Inclusion: We embrace diversity for innovation and growth
• Integrity: We hold ourselves to the highest standards to build trust