NetSuite Senior Business Analyst

The Information Technology team at OSF is comprised of 45 members, who are located in the NY, DC, London and Budapest offices, but operate and support the global organization.

Job Profile

The Senior Business Analyst is responsible for working with the business to administer and develop creative solutions that support the day-to-day business needs of the NetSuite users at Open Society Foundations.  The Senior Business Analyst will be the single point of contact responsible for managing the vendor relationship, assisting with managing the work plan and designing, implementing configuration and development enhancements for NetSuite.  NetSuite is an integrated critical business application and the Open Society Foundations. This individual will need collaborates with other applications team members to manage the software development of these  projects from original concept through final implementation, act as subject matter expert, in a specific technology or business function, ensures that the technology solutions integrate and oversees multiple projects on an ongoing and regular basis. 

Essential Duties and Responsibilities will include the following. Open Society Foundations may add, change, or remove essential and other duties at any time.

• Bachelor's degree or relevant qualifications and/or five years of relevant experience and/or training; or equivalent combination of qualifications and experience.
• Manage the integration of vendor tasks and track and review vendor deliverables; partner with project teams, determine vendor requirements.
• Evaluate the NetSuite software product and provide recommendations for changes and upgrades to enhance stability in the product
• Research and analyzing user needs, preferences, objectives, working methods, data usage and provide software solutions and technical architecture changes to align with the business requirements
• Develop enhancements that stabilize and correct the existing deployment issues and create a regular release schedule for NetSuite
• Plan, manage and execute the data migrations necessary to support each release
• Determine the feasibly for rolling out mobile application
• Collaborate with the other Business Analysts to ensure integrated solutions
• Anticipate and mitigate problems that may cause new risk to the project and its completion
• Conduct project meetings, prepare project status reports and keep team, management, and business users informed of project status and related issues
• Lead and participate on teams on a variety of taxonomy, content management, knowledge management, and information architecture projects
• Develop data governance models, procedures, and policies
• Keep abreast of new technologies, best practices, and global trends related to special projects; make recommendations and oversee incorporation as appropriate
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Proven NetSuite development and analysis; extensive coding, systems integration and testing experience in agile environment
• Experience with programming languages such as scripting and web services API 
• Experience working with the following types of enterprise applications: CRM, CMS, ERP, CPQ, Portals, SSO, e-Commerce, ESB/SOA
• Certified NetSuite Administrator
• Proven quick, self-sufficient learner with the ability to work/code independently
• Previous experience as a strong team player with great collaborative skills
• Proven analytical and creative, with the ability to solve problems and develop solutions accordingly 
• Occasion travel might be required.

Candidate Profile

• 3+ years of experience configuring and customizing (scripting) with NetSuite
• 3+ years of experience developing and maintaining client/server and/or web applications with a Relational Database backend
• Technical background, experience in system architecture, object–oriented design, web frameworks and patterns
• Ability to author detailed technical design/specification documents capturing workflow processes, technical use cases, exception handling, and test cases
• Experience developing in Agile
• Proficiency in error resolution, error handling and debugging
• Experience with IDEs, source control systems, unit-testing tools and defect management tools.
• Knowledge or hands–on experience with XML/XSL and Web Services (SOAP, WSDL).
• Experience developing web applications using JSP/Servlets, DHTML, and JavaScript
• Experience in managing multiple priorities under pressure and accomplish short- and long- term deadlines with a heavy workload
• Proven ability to build and maintain relationships with a wide array of people with diverse backgrounds throughout a complex organization
• Effectively interact with staff on all levels
• Professional, diplomatic demeanor with the ability to represent a global organization and interact with colleagues from diverse backgrounds
• Written and verbal communication skills.

We are strengthened by the diversity of our colleagues across the Open Society Foundations. We welcome applications from people of all cultures, backgrounds, and experiences, and are committed to providing reasonable accommodations so that colleagues with disabilities are able to fulfil the essential functions of the job.