Business Relationship Manager

The Pennsylvania Turnpike Commission (PTC), America’s first superhighway, is seeking an individual to join our Information Technology team as a Business Relationship Manager! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 552-mile system used by 194 million vehicles a year.  The Business Relationship Manager is responsible for aligning the Pennsylvania Turnpike Commission’s business strategy to defined Information Technology business relationships, services and innovations.  Together, we are building the highway of the future! 

 Responsibilities

• Establishes and maintains relationships with internal and external stakeholders to align technology solutions with PTC business strategies.  
• Establishes and maintains an in-depth knowledge of the IT service catalog and the PTC’s business areas including business, services, information and systems architectures. Defines, communicates and ensures IT strategies support and align business capabilities & technology with short- and long-term objectives.
• Participates in meetings between business areas and IT staff to negotiate commitments from the initial request to final implementation. Advises on options, risks, costs versus benefits and the impact on services, processes or other IT priorities.
• Communicates with business areas and IT staff to ensure awareness of project progress, risks and results. Identifies and mitigates potential problems or conflicts with the delivery of services. Provides strategic consultation and may participate in quality reviews.

Qualifications

• Bachelor degree in information technology, business administration or related field. 

• Six (6) years of IT experience in business relationship management, project management, idea management, business analysis, process engineering, solutions management or serving in an IT lead role.

  Equivalent combination of experience, education and training will be considered.

Location

The position is located at the PTC’s headquarters in Middletown, PA, right outside of Pennsylvania’s capital city.  The Central PA region has plenty to offer from picturesque scenery to premier entertainment, while residents enjoy an affordable cost of living.  It is conveniently located within a few hours’ drive of popular metropolitan areas such as Baltimore, Pittsburgh, Washington D.C. and New York City. 

There is a Pennsylvania residency requirement, which must be fulfilled within six months of employment. 

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a defined benefit plan for retirement.  Coverage is fully paid by the PTC for employee, spouse, domestic partner and/or eligible dependents.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

Apply

Interested candidates may apply by visiting www.paturnpike.com and clicking on the “Employment/Internship” link.  Please complete an application and apply to the Business Relationship Manager job posting between February 7, 2018 through February 22, 2018.

The PTC is an Equal Opportunity Employer.  If an accommodation is needed to participate in the pre-employment process, please attach this information to your application.