Senior Businesss Process Specialist - HCM

The Pennsylvania Turnpike Commission (PTC), America’s first superhighway, is seeking an individual to join our Information Technology team as a Senior Business Process Specialist! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 552-mile system used by 194 million vehicles a year.  The Senior Business Process Specialist is responsible for advanced technical configuration and analytical work as a member of the HCM team.  Together, we are building the highway of the future! 

Responsibilities

• Leads lower-level IT staff including delegation of work assignments, review of work product and providing support/guidance in daily assignments.  
• Leads and/or participates on project teams for system work efforts to enterprise systems. Gathers information from user departments to determine how to best support the needs of end users. 
• Configures and maintains enterprise systems and software to support end users and PTC business processes. Identifies and corrects configuration issues to restore solutions and ensure proper operation.
• Provides assistance to end users by troubleshooting, analyzing and resolving concerns regarding enterprise systems, solutions and processes. Participates and/or assists in training of end users regarding their specific systems and processes.

Qualifications

• Bachelor’s degree in business management or information systems. 

• Five (5) years of enterprise system experience in configuring enterprise software, providing technical assistance, conducting system testing and developing end user procedures.

  Equivalent combination of experience, education and training will be considered.

Location

The position is located at the PTC’s headquarters in Middletown, PA, right outside of Pennsylvania’s capital city.  The Central PA region has plenty to offer from picturesque scenery to premier entertainment, while residents enjoy an affordable cost of living.  It is conveniently located within a few hours’ drive of popular metropolitan areas such as Baltimore, Pittsburgh, Washington D.C. and New York City. 

There is a Pennsylvania residency requirement, which must be fulfilled within six months of employment. 

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a defined benefit plan for retirement.  Coverage is fully paid by the PTC for employee, spouse, domestic partner and/or eligible dependents.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

Apply

Interested candidates may apply by visiting www.paturnpike.com and clicking on the “Employment/Internship” link.  Please complete an application and apply to the Senior Business Process Specialist job posting between January 25, 2018 through February 7, 2018.

The PTC is an Equal Opportunity Employer.  If an accommodation is needed to participate in the pre-employment process, please attach this information to your application.