Startups

Uber lands investment from Singapore’s largest taxi operator in blow to rival Grab

Comment

Image Credits: ANTHONY WALLACE

Uber has struck a major deal in Southeast Asia after ComfortDelGro, Singapore’s largest taxi operator, announced [PDF] it has agreed to buy a majority share of the ride-hailing giant’s Singapore-based car rental business.

The deal will see a joint venture valued at SG$642 million (US$474 million) established to run Uber’s Lion City Rentals subsidiary in Singapore. Comfort will spend SG$295 million to buy 51 percent in what is the largest investment outlay in its forty-plus-year history.

The deal is subject to regulatory approval, but if and when completed it will give Uber exclusive access to Comfort’s fleet of more than 15,000 vehicles in Singapore. That would more than double Uber’s driver numbers in Singapore. While its fleet has decreased over the past year, Comfort — which also operates the CityCab brand — has a dominant share of Singapore’s total of 25,325 taxis.

“ComfortDelGro has been in the taxi business for close to five decades and we have seen the industry evolve significantly. Despite the many changes that have taken place, taxis have remained a relevant option for people get around the city. The question many have been asking is: For how long?” ComfortDelGro Chairman Lim Jit Poh said in a statement.

“We are confident that taxis will be around for a long time to come. But we are also aware
that the personalised mobility business is a very different one now. By working
together, we feel that we will be able to unleash a lot of synergy which will benefit
consumers and drivers alike,” he added.

Uber and Grab compete across seven markets in Southeast Asia, while in Indonesia — Southeast Asia’s largest economy — both are widely thought to be trailing local player Go-Jek, which has grown to command a $1.2 billion valuation from investors like Tencent.

Overall, Grab claims two million drivers and more than 70 million app downloads. Uber doesn’t disclose figures for Southeast Asia, but it previously said that Asia Pacific as a whole represents over 20 percent of its global trip volume. The region, it added, has nearly 629,000 active drivers, which it said is over 25 percent of its global driver network. Uber crossed five billion rides worldwide at the end of June 2017, while Grab reached one billion last month.

With a population of around five million, Singapore represents a small fraction of Southeast Asia’s 600-million-plus consumers but it is an important and symbolic hub for the region.

Comfort, which is listed on the Singapore Stock Exchange, announced it was in talks with Uber over a “potential strategic alliance” in August so the tie-in doesn’t come out of the blue. Following that disclosure, however, Uber’s fierce rival Grab began aggressively approaching Comfort drivers with the aim of converting them to its platform. Singapore-based Today suggested that as many as 2,000 drivers were considering jumping ship, but Grab’s efforts haven’t scuppered the deal itself.

“As has been reported by the media, both companies are downsizing their fleets and are playing catch up. Grab and our taxi partners have out-innovated them and are in a strong position to grow our fleets, while keeping vehicle rental costs low for driver-partners,” Grab said in a statement to TechCrunch.

The deal Comfort is part of a new focus on business development from Uber’s recently appointed Asia Pacific chief Brooks Entwistle. A former Chairman of Goldman Sachs Southeast Asia, Entwistle told TechCrunch in a recent interview that he is focused on doing deals with governments, taxi firms and other entities that would traditionally be more akin to foes than friends of Uber.

To that end, Uber has struck deals with taxi firms in Taiwan, it inked its first mobile wallet deal in Southeast Asia with Vietnam’s Momo, and it is looking into the potential to enter the bike sharing space, Entwistle said.

The Comfort deal is a major blow to Grab, which is estimated to have built a fleet of around 10,000 licensed drivers in Singapore thanks to partnerships with Singapore’s five other taxi operators and some Comfort drivers who joined independently. (Grab claims over 150,000 drivers across all ride categories in Singapore.)

Grab was originally founded in Malaysia but it now counts Singapore as its HQ. It raised $2 billion from SoftBank and China’s Didi Chuxing in July and, while reliable market data is hard to find, most observers believe the firm has edged ahead of Uber in overall marketshare across Southeast Asia.

If Uber can hunt down influential alliances like this deal with Comfort in the other six markets where it rivals Grab in Southeast Asia then the battle is likely to be even more competitive in the future. That’s important given that the region’s ride-sharing economy is tipped to grow five-fold to reach $13.1 billion in annual revenue and 29 million customers over the next decade.

Note: The original version of this article has been updated to include more information

More TechCrunch

Companies are always looking for an edge, and searching for ways to encourage their employees to innovate. One way to do that is by running an internal hackathon around a…

Why companies are turning to internal hackathons

Featured Article

I’m rooting for Melinda French Gates to fix tech’s broken ‘brilliant jerk’ culture

Women in tech still face a shocking level of mistreatment at work. Melinda French Gates is one of the few working to change that.

3 hours ago
I’m rooting for Melinda French Gates to fix tech’s  broken ‘brilliant jerk’ culture

Blue Origin has successfully completed its NS-25 mission, resuming crewed flights for the first time in nearly two years. The mission brought six tourist crew members to the edge of…

Blue Origin successfully launches its first crewed mission since 2022

Creative Artists Agency (CAA), one of the top entertainment and sports talent agencies, is hoping to be at the forefront of AI protection services for celebrities in Hollywood. With many…

Hollywood agency CAA aims to help stars manage their own AI likenesses

Expedia says Rathi Murthy and Sreenivas Rachamadugu, respectively its CTO and senior vice president of core services product & engineering, are no longer employed at the travel booking company. In…

Expedia says two execs dismissed after ‘violation of company policy’

Welcome back to TechCrunch’s Week in Review. This week had two major events from OpenAI and Google. OpenAI’s spring update event saw the reveal of its new model, GPT-4o, which…

OpenAI and Google lay out their competing AI visions

When Jeffrey Wang posted to X asking if anyone wanted to go in on an order of fancy-but-affordable office nap pods, he didn’t expect the post to go viral.

With AI startups booming, nap pods and Silicon Valley hustle culture are back

OpenAI’s Superalignment team, responsible for developing ways to govern and steer “superintelligent” AI systems, was promised 20% of the company’s compute resources, according to a person from that team. But…

OpenAI created a team to control ‘superintelligent’ AI — then let it wither, source says

A new crop of early-stage startups — along with some recent VC investments — illustrates a niche emerging in the autonomous vehicle technology sector. Unlike the companies bringing robotaxis to…

VCs and the military are fueling self-driving startups that don’t need roads

When the founders of Sagetap, Sahil Khanna and Kevin Hughes, started working at early-stage enterprise software startups, they were surprised to find that the companies they worked at were trying…

Deal Dive: Sagetap looks to bring enterprise software sales into the 21st century

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI moves away from safety

After Apple loosened its App Store guidelines to permit game emulators, the retro game emulator Delta — an app 10 years in the making — hit the top of the…

Adobe comes after indie game emulator Delta for copying its logo

Meta is once again taking on its competitors by developing a feature that borrows concepts from others — in this case, BeReal and Snapchat. The company is developing a feature…

Meta’s latest experiment borrows from BeReal’s and Snapchat’s core ideas

Welcome to Startups Weekly! We’ve been drowning in AI news this week, with Google’s I/O setting the pace. And Elon Musk rages against the machine.

Startups Weekly: It’s the dawning of the age of AI — plus,  Musk is raging against the machine

IndieBio’s Bay Area incubator is about to debut its 15th cohort of biotech startups. We took special note of a few, which were making some major, bordering on ludicrous, claims…

IndieBio’s SF incubator lineup is making some wild biotech promises

YouTube TV has announced that its multiview feature for watching four streams at once is now available on Android phones and tablets. The Android launch comes two months after YouTube…

YouTube TV’s ‘multiview’ feature is now available on Android phones and tablets

Featured Article

Two Santa Cruz students uncover security bug that could let millions do their laundry for free

CSC ServiceWorks provides laundry machines to thousands of residential homes and universities, but the company ignored requests to fix a security bug.

2 days ago
Two Santa Cruz students uncover security bug that could let millions do their laundry for free

TechCrunch Disrupt 2024 is just around the corner, and the buzz is palpable. But what if we told you there’s a chance for you to not just attend, but also…

Harness the TechCrunch Effect: Host a Side Event at Disrupt 2024

Decks are all about telling a compelling story and Goodcarbon does a good job on that front. But there’s important information missing too.

Pitch Deck Teardown: Goodcarbon’s $5.5M seed deck

Slack is making it difficult for its customers if they want the company to stop using its data for model training.

Slack under attack over sneaky AI training policy

A Texas-based company that provides health insurance and benefit plans disclosed a data breach affecting almost 2.5 million people, some of whom had their Social Security number stolen. WebTPA said…

Healthcare company WebTPA discloses breach affecting 2.5 million people

Featured Article

Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Microsoft won’t be facing antitrust scrutiny in the U.K. over its recent investment into French AI startup Mistral AI.

2 days ago
Microsoft dodges UK antitrust scrutiny over its Mistral AI stake

Ember has partnered with HSBC in the U.K. so that the bank’s business customers can access Ember’s services from their online accounts.

Embedded finance is still trendy as accounting automation startup Ember partners with HSBC UK

Kudos uses AI to figure out consumer spending habits so it can then provide more personalized financial advice, like maximizing rewards and utilizing credit effectively.

Kudos lands $10M for an AI smart wallet that picks the best credit card for purchases

The EU’s warning comes after Microsoft failed to respond to a legally binding request for information that focused on its generative AI tools.

EU warns Microsoft it could be fined billions over missing GenAI risk info

The prospects for troubled banking-as-a-service startup Synapse have gone from bad to worse this week after a United States Trustee filed an emergency motion on Wednesday.  The trustee is asking…

A US Trustee wants troubled fintech Synapse to be liquidated via Chapter 7 bankruptcy, cites ‘gross mismanagement’

U.K.-based Seraphim Space is spinning up its 13th accelerator program, with nine participating companies working on a range of tech from propulsion to in-space manufacturing and space situational awareness. The…

Seraphim’s latest space accelerator welcomes nine companies

OpenAI has reached a deal with Reddit to use the social news site’s data for training AI models. In a blog post on OpenAI’s press relations site, the company said…

OpenAI inks deal to train AI on Reddit data

X users will now be able to discover posts from new Communities that are trending directly from an Explore tab within the section.

X pushes more users to Communities

For Mark Zuckerberg’s 40th birthday, his wife got him a photoshoot. Zuckerberg gives the camera a sly smile as he sits amid a carefully crafted re-creation of his childhood bedroom.…

Mark Zuckerberg’s makeover: Midlife crisis or carefully crafted rebrand?